Question 1

The organization and project team views are part of what step within the audit process?

Accepted Answer

A)  Step 1: Initiation and Staffing 
B)  Step 2: Data Collection and Analysis 
C)  Step 3 Reporting 
D)  Step 4: Recommendations 
E)  Step 5: Lessoned Learned 
A)  Step 1: Initiation and Staffing 
B)  Step 2: Data Collection and Analysis 
C)  Step 3 Reporting 
D)  Step 4: Recommendations 
E)  Step 5: Lessoned Learned

Question 2

When a project starts as a high priority but its rank erodes or crashes during its project life cycle resulting in closure of the project is an example of changed priority project closure.

Accepted Answer

A) True 
 B)False

Question 3

Organizations that manage project closure tend to ______ while those that do not have projects that ______.

Accepted Answer

A)  languish, thrive. 
B)  prosper, drag on forever. 
C)  never finish, finish eventually. 
D)  be unsuccessful, thrive. 
E)  prosper rarely, thrive. 
A)  languish, thrive. 
B)  prosper, drag on forever. 
C)  never finish, finish eventually. 
D)  be unsuccessful, thrive. 
E)  prosper rarely, thrive.

Question 4

Retrospectives of lessons learned are designed to improve performance on current and future projects.

Accepted Answer

A) True 
 B)False

Question 5

Two views (perspectives) are collected when the audit questionnaires are collected and two sets of questions are used for each view. What are those two views?

Accepted Answer

A)  Program manager view and the project manager view 
B)  Senior management view and customer view 
C)  Organization view and project team view 
D)  Customer view and project team view 
E)  Project manager and project team view 
A)  Program manager view and the project manager view 
B)  Senior management view and customer view 
C)  Organization view and project team view 
D)  Customer view and project team view 
E)  Project manager and project team view

Question 6

For lessons learned to be effective and usable by others a(n) ___________ needs to be assigned to assure it is properly documented and understood.

Accepted Answer

A)  stakeholder 
B)  owner 
C)  project manager 
D)  software developer 
E)  facilitator 
A)  stakeholder 
B)  owner 
C)  project manager 
D)  software developer 
E)  facilitator

Question 7

A project that finishes within budget, on schedule and with full functionality goes through _____ closure, whereas a project whose technology did not work and got canceled goes through a _______ closure.

Accepted Answer

A)  changed priority, premature 
B)  perpetual, normal 
C)  normal, premature 
D)  perpetual, changed priority 
E)  normal, failed project 
A)  changed priority, premature 
B)  perpetual, normal 
C)  normal, premature 
D)  perpetual, changed priority 
E)  normal, failed project

Question 8

Compared with the retrospective view of project closure, the traditional audit process

Accepted Answer

A)  is too concerned with individual team member performance. 
B)  has little interest in the collective performance of the entire team. 
C)  focuses too much on project success and evaluation. 
D)  is too concerned with individual team members and has little interest in collective performance of the team. 
E)  All of these alternatives are correct. 
A)  is too concerned with individual team member performance. 
B)  has little interest in the collective performance of the entire team. 
C)  focuses too much on project success and evaluation. 
D)  is too concerned with individual team members and has little interest in collective performance of the team. 
E)  All of these alternatives are correct.

Question 9

A delivery tactic for outsourced projects is known as ______, ______, _______, and ________.

Accepted Answer

A)  build, own, operate, transfer 
B)  buy, test, retest, accommodate customer 
C)  unit test, regression test, system test, customer test, transfer 
D)  create, deliver, receive feedback, redeliver 
E)  create, deliver, customer test, get paid 
A)  build, own, operate, transfer 
B)  buy, test, retest, accommodate customer 
C)  unit test, regression test, system test, customer test, transfer 
D)  create, deliver, receive feedback, redeliver 
E)  create, deliver, customer test, get paid

Question 10

What is 360-degree feedback? How can it be useful when conducting individual performance reviews?

Accepted Answer

360-degree feedback is a performance eva

Question 11

Motivation can be the chief challenge when wrapping up closure activities.

Accepted Answer

A) True 
 B)False

Question 12

With the survey information in hand, the closing facilitator visits one-on-one with the _______, the _______ and other stakeholders to dive deeper into cause-effect impacts.

Accepted Answer

A)  product owner, the chief financial officer 
B)  team leader, project leader 
C)  team members, project manager 
D)  project leader, project manager 
E)  project manager, program 
A)  product owner, the chief financial officer 
B)  team leader, project leader 
C)  team members, project manager 
D)  project leader, project manager 
E)  project manager, program

Question 13

Armed with information gleaned from one-on-one sessions and other sources, the facilitator __________.

Accepted Answer

A)  writes a retrospective report. 
B)  submits final questionnaires. 
C)  leads a team retrospective session. 
D)  documents lessons learned. 
E)  assigns an owner to each documented lesson that was learned. 
A)  writes a retrospective report. 
B)  submits final questionnaires. 
C)  leads a team retrospective session. 
D)  documents lessons learned. 
E)  assigns an owner to each documented lesson that was learned.

Question 14

The following are general tips for conducting performance reviews EXCEPT

Accepted Answer

A)  begin the process by asking the individual to evaluate his or her own contributions to the project. 
B)  use other team members' performance as a method to compare and evaluate. 
C)  when you must be critical, focus the criticism on specific examples of behavior and not on the individual personally. 
D)  be fair and consistent in your treatment of all team members. 
E)  treat the review as only one point in an ongoing process. 
A)  begin the process by asking the individual to evaluate his or her own contributions to the project. 
B)  use other team members' performance as a method to compare and evaluate. 
C)  when you must be critical, focus the criticism on specific examples of behavior and not on the individual personally. 
D)  be fair and consistent in your treatment of all team members. 
E)  treat the review as only one point in an ongoing process.

Question 15

Implementing project closure includes getting delivery acceptance from the customer.

Accepted Answer

A) True 
 B)False

Question 16

During the closing phase, the project manager's challenge is to keep the project team focused on the remaining project activities and delivery to the customer until the project is complete.

Accepted Answer

A) True 
 B)False

Question 17

Performance appraisals generally fulfill two functions. The first is to identify individual strengths and weaknesses and to develop action plans for improving performance. The second involves salary or merit adjustments. Why should these two functions be addressed at different times?

Accepted Answer

A)  It is too much information to discuss at once. 
B)  Employees are so eager to learn about a potential raise that they tend to tune out constructive feedback. 
C)  Managers tend to spend too much time talking about how the employee can improve his or her performance and not on justifying the salary adjustment. 
D)  If employees are upset over a salary adjustment, they will be more willing to listening to ways they can improve. 
E)  If the manager is giving employees good news regarding their salary adjustment, they will not have to discuss the employees' strengths and weaknesses. 
A)  It is too much information to discuss at once. 
B)  Employees are so eager to learn about a potential raise that they tend to tune out constructive feedback. 
C)  Managers tend to spend too much time talking about how the employee can improve his or her performance and not on justifying the salary adjustment. 
D)  If employees are upset over a salary adjustment, they will be more willing to listening to ways they can improve. 
E)  If the manager is giving employees good news regarding their salary adjustment, they will not have to discuss the employees' strengths and weaknesses.

Question 18

It can be a significant challenge to keep the project team ___________ as the project nears completion.

Accepted Answer

A)  focused 
B)  working 
C)  energetic 
D)  together 
E)  performing 
A)  focused 
B)  working 
C)  energetic 
D)  together 
E)  performing

Question 19

There are three types of project audits: pre-project audits, in-process project audits, and post-project audits.

Accepted Answer

A) True 
 B)False

Question 20

Retrospective methodology is one positive step toward ensuring lessons learned are developed and implemented.

Accepted Answer

A) True 
 B)False

The organization and project team views are part of what step within the audit process?

When a project starts as a high priority but its rank erodes or crashes during its project life cycle resulting in closure of the project is an example of changed priority project closure.

Organizations that manage project closure tend to while those that do not have projects that .

Retrospectives of lessons learned are designed to improve performance on current and future projects.

Two views (perspectives) are collected when the audit questionnaires are collected and two sets of questions are used for each view. What are those two views?

For lessons learned to be effective and usable by others a(n) ___________ needs to be assigned to assure it is properly documented and understood.

A project that finishes within budget, on schedule and with full functionality goes through _ closure, whereas a project whose technology did not work and got canceled goes through a ___ closure.

Compared with the retrospective view of project closure, the traditional audit process

A delivery tactic for outsourced projects is known as __, , _, and ____.

What is 360-degree feedback? How can it be useful when conducting individual performance reviews?

Motivation can be the chief challenge when wrapping up closure activities.

With the survey information in hand, the closing facilitator visits one-on-one with the _, the _ and other stakeholders to dive deeper into cause-effect impacts.

Armed with information gleaned from one-on-one sessions and other sources, the facilitator __________.

The following are general tips for conducting performance reviews EXCEPT

Implementing project closure includes getting delivery acceptance from the customer.

During the closing phase, the project manager's challenge is to keep the project team focused on the remaining project activities and delivery to the customer until the project is complete.

Performance appraisals generally fulfill two functions. The first is to identify individual strengths and weaknesses and to develop action plans for improving performance. The second involves salary or merit adjustments. Why should these two functions be addressed at different times?

It can be a significant challenge to keep the project team ___________ as the project nears completion.

There are three types of project audits: pre-project audits, in-process project audits, and post-project audits.

Retrospective methodology is one positive step toward ensuring lessons learned are developed and implemented.

Modern Project Management

Organization Strategy and Project Selection

Organization: Structure and Culture

Defining the Project

Estimating Project Times and Costs

Developing a Project Schedule

Managing Risk

Scheduling Resources and Costs

Reducing Project Duration

Being an Effective Project Manager

Managing Project Teams

Outsourcing: Managing Interorganizational Relations

Progress and Performance Measurement and Evaluation

Agile Project Management

International Projects

Filters

Exam 14: Project Closure

The organization and project team views are part of what step within the audit process?

When a project starts as a high priority but its rank erodes or crashes during its project life cycle resulting in closure of the project is an example of changed priority project closure.

Organizations that manage project closure tend to ______ while those that do not have projects that ______.

Retrospectives of lessons learned are designed to improve performance on current and future projects.

Two views (perspectives) are collected when the audit questionnaires are collected and two sets of questions are used for each view. What are those two views?

For lessons learned to be effective and usable by others a(n) ___________ needs to be assigned to assure it is properly documented and understood.

A project that finishes within budget, on schedule and with full functionality goes through _____ closure, whereas a project whose technology did not work and got canceled goes through a _______ closure.

Compared with the retrospective view of project closure, the traditional audit process

A delivery tactic for outsourced projects is known as ______, ______, _______, and ________.

What is 360-degree feedback? How can it be useful when conducting individual performance reviews?

Motivation can be the chief challenge when wrapping up closure activities.

With the survey information in hand, the closing facilitator visits one-on-one with the _______, the _______ and other stakeholders to dive deeper into cause-effect impacts.

Armed with information gleaned from one-on-one sessions and other sources, the facilitator __________.

The following are general tips for conducting performance reviews EXCEPT

Implementing project closure includes getting delivery acceptance from the customer.

During the closing phase, the project manager's challenge is to keep the project team focused on the remaining project activities and delivery to the customer until the project is complete.

Performance appraisals generally fulfill two functions. The first is to identify individual strengths and weaknesses and to develop action plans for improving performance. The second involves salary or merit adjustments. Why should these two functions be addressed at different times?

It can be a significant challenge to keep the project team ___________ as the project nears completion.

There are three types of project audits: pre-project audits, in-process project audits, and post-project audits.

Retrospective methodology is one positive step toward ensuring lessons learned are developed and implemented.

Modern Project Management

Organization Strategy and Project Selection

Organization: Structure and Culture

Defining the Project

Estimating Project Times and Costs

Developing a Project Schedule

Managing Risk

Scheduling Resources and Costs

Reducing Project Duration

Being an Effective Project Manager

Managing Project Teams

Outsourcing: Managing Interorganizational Relations

Progress and Performance Measurement and Evaluation

Agile Project Management

International Projects

Filters

Organizations that manage project closure tend to while those that do not have projects that .

A project that finishes within budget, on schedule and with full functionality goes through _ closure, whereas a project whose technology did not work and got canceled goes through a ___ closure.

A delivery tactic for outsourced projects is known as __, , _, and ____.

With the survey information in hand, the closing facilitator visits one-on-one with the _, the _ and other stakeholders to dive deeper into cause-effect impacts.