Question 1

Which one of the following products is most likely made in a job shop environment?

Accepted Answer

A)  rolls of newsprint 
B)  custom furniture 
C)  television sets 
D)  cigarettes 
E)  canned vegetables 
A)  rolls of newsprint 
B)  custom furniture 
C)  television sets 
D)  cigarettes 
E)  canned vegetables

Question 2

The process strategy that is organized around processes to facilitate low-volume, high-variety processes is called a(n) ________.

Accepted Answer

The answer of The process strategy that is organized around...

Question 3

In mass service and professional service, the operations manager should focus extensively on:

Accepted Answer

A)  automation. 
B)  equipment maintenance. 
C)  sophisticated scheduling. 
D)  human resources. 
E)  cost-cutting initiatives. 
A)  automation. 
B)  equipment maintenance. 
C)  sophisticated scheduling. 
D)  human resources. 
E)  cost-cutting initiatives.

Question 4

Jus de Fruit Co. has set up for automated production of its new bottled Triple Berry Colada. Five samples were taken during the first week of production. The OM team wants to monitor the central tendency of the process. What chart should they use? Is the process in control?

Accepted Answer

A)  x-bar chart; Yes 
B)  x-bar chart; No 
C)  R-chart; Yes 
D)  R-chart; No 
E)  c-chart; Yes 
A)  x-bar chart; Yes 
B)  x-bar chart; No 
C)  R-chart; Yes 
D)  R-chart; No 
E)  c-chart; Yes

Question 5

Pierre's Motorized Pirogues and Mudboats is setting up an acceptance sampling plan for the special air cleaners he manufactures for his boats. His specifications, and the resulting plan, are shown on the POM for Windows output below. Pierre wants acceptance sampling to remove ALL defects from his production of air cleaners. Explain carefully why this won't happen.

Accepted Answer

Acceptance sampling is not intended to r

Question 6

A Cpk index of 1.00 equates to what defect rate?

Accepted Answer

A)  five percent 
B)  3.4 defects per million items 
C)  2.7 defects per 1,000 items 
D)  97.23 percent 
E)  one percent 
A)  five percent 
B)  3.4 defects per million items 
C)  2.7 defects per 1,000 items 
D)  97.23 percent 
E)  one percent

Question 7

Process A has fixed costs of $1000 and variable costs of $5 per unit. Process B has fixed costs of $500 and variable costs of $7.50 per unit. What is the crossover point between process A and process B?

Accepted Answer

A)  50 units 
B)  200 units 
C)  250 units 
D)  $5,000 
E)  $9,500 
A)  50 units 
B)  200 units 
C)  250 units 
D)  $5,000 
E)  $9,500

Question 8

Karla's candle factory is considering two different manufacturing options. Option A is highly automated with fixed costs of $25,000 and variable costs of $0.10/candle. Option B uses hand labor with fixed costs of $10,000 and variable costs of $0.50/candle. If demand for Karla's candles is 45,000, which option should she pick?

Accepted Answer

Option A: $25,000 + .1(45,000)

Question 9

The advantage of additive manufacturing includes supporting:

Accepted Answer

A)  innovative product design. 
B)  ASRS and AGVs. 
C)  information numeric control. 
D)  flexible manufacturing systems (FMS). 
E)  all of these. 
A)  innovative product design. 
B)  ASRS and AGVs. 
C)  information numeric control. 
D)  flexible manufacturing systems (FMS). 
E)  all of these.

Question 10

A Cp value of 1.33 indicates a standard of how many standard deviations (sigmas)?

Accepted Answer

A)  6 
B)  1.33 
C)  2 
D)  3 
E)  4 
A)  6 
B)  1.33 
C)  2 
D)  3 
E)  4

Question 11

Describe value-stream mapping. Explain how it is different from process mapping.

Accepted Answer

Value-stream mapping is a variation on t

Question 12

Big John's Manufacturing currently produces its lead product on a machine that has a variable cost of $3.50 per unit, and fixed costs of $62,000. Big John is considering purchasing a new machine that would drop the variable cost to $1.90 per unit, but has fixed costs of $150,000. What is the crossover point between the two machines?

Accepted Answer

The answer of Big John's Manufacturing currently produces its lead...

Question 13

A manager wishes to build a 3-sigma range chart for a process. The sample size is five, the mean of sample means is 28.5, and the average range is 3.9. From Table S6.1, the appropriate value of D3 is 0, and D4 is 2.115. What are the UCL and LCL, respectively, for this range chart?

Accepted Answer

A)  30.75 and 26.25 
B)  40.2 and 16.8 
C)  11.2 and 0 
D)  8.25 and 0 
E)  32.4 and 24.6 
A)  30.75 and 26.25 
B)  40.2 and 16.8 
C)  11.2 and 0 
D)  8.25 and 0 
E)  32.4 and 24.6

Question 14

Acceptance sampling is usually used to control:

Accepted Answer

A)  the number of units of output from one stage of a process that are then sent to the next stage. 
B)  the number of units delivered to the customer. 
C)  the quality of work-in-process inventory. 
D)  incoming lots of purchased products. 
E)  all of these. 
A)  the number of units of output from one stage of a process that are then sent to the next stage. 
B)  the number of units delivered to the customer. 
C)  the quality of work-in-process inventory. 
D)  incoming lots of purchased products. 
E)  all of these.

Question 15

Jars of pickles are sampled and weighed. Sample measures are plotted on control charts. The ideal weight should be precisely 11 oz. Which type of chart(s) would you recommend?

Accepted Answer

A)  p-chart 
B)  c-chart 
C)  both an x-bar chart and an R-chart 
D)  an x-bar chart, but not an R-chart 
E)  both a p-chart and a c-chart 
A)  p-chart 
B)  c-chart 
C)  both an x-bar chart and an R-chart 
D)  an x-bar chart, but not an R-chart 
E)  both a p-chart and a c-chart

Question 16

The typical full-service restaurant uses a process-focused process.

Accepted Answer

A) True 
 B)False

Question 17

Mechanical devices that use electronic impulses to activate motors and switches are called:

Accepted Answer

A)  robots. 
B)  flexible manufacturing systems. 
C)  automated storage and retrieval systems. 
D)  additive manufacturing. 
E)  automated guided vehicles. 
A)  robots. 
B)  flexible manufacturing systems. 
C)  automated storage and retrieval systems. 
D)  additive manufacturing. 
E)  automated guided vehicles.

Question 18

Professional services typically require low levels of labor intensity.

Accepted Answer

A) True 
 B)False

Question 19

What is the difference between the process capability ratio Cp and the process capability index Cpk?

Accepted Answer

The C_p ratio does not consider how well t

Question 20

A product-focused process is commonly used to produce:

Accepted Answer

A)  high-volume, high-variety products. 
B)  low-volume, high-variety products. 
C)  high-volume, low-variety products. 
D)  low-variety products at either high- or low-volume. 
E)  high-volume products of either high- or low-variety. 
A)  high-volume, high-variety products. 
B)  low-volume, high-variety products. 
C)  high-volume, low-variety products. 
D)  low-variety products at either high- or low-volume. 
E)  high-volume products of either high- or low-variety.

Which one of the following products is most likely made in a job shop environment?

The process strategy that is organized around processes to facilitate low-volume, high-variety processes is called a(n) ________.

In mass service and professional service, the operations manager should focus extensively on:

Jus de Fruit Co. has set up for automated production of its new bottled Triple Berry Colada. Five samples were taken during the first week of production. The OM team wants to monitor the central tendency of the process. What chart should they use? Is the process in control?

A C_pk index of 1.00 equates to what defect rate?

Process A has fixed costs of $1000 and variable costs of $5 per unit. Process B has fixed costs of $500 and variable costs of $7.50 per unit. What is the crossover point between process A and process B?

The advantage of additive manufacturing includes supporting:

A C_p value of 1.33 indicates a standard of how many standard deviations (sigmas)?

Describe value-stream mapping. Explain how it is different from process mapping.

A manager wishes to build a 3-sigma range chart for a process. The sample size is five, the mean of sample means is 28.5, and the average range is 3.9. From Table S6.1, the appropriate value of D₃ is 0, and D₄ is 2.115. What are the UCL and LCL, respectively, for this range chart?

Acceptance sampling is usually used to control:

Jars of pickles are sampled and weighed. Sample measures are plotted on control charts. The ideal weight should be precisely 11 oz. Which type of chart(s) would you recommend?

The typical full-service restaurant uses a process-focused process.

Mechanical devices that use electronic impulses to activate motors and switches are called:

Professional services typically require low levels of labor intensity.

What is the difference between the process capability ratio C_p and the process capability index C_pk?

A product-focused process is commonly used to produce:

Operations and Productivity

Operations Strategy in a Global Environment

Project Management

Forecasting

Design of Goods and Services

Managing Quality

Location Strategies

Human Resources, Job Design, and Work Measurement

Supply Chain Management

Inventory Management

Aggregate Planning and Sop

Material Requirements Planning Mrp and Erp

Short-Term Scheduling

Lean Operations

Maintenance and Reliability

Decision-Making Tools

Linear Programming

Transportation Models

Waiting-Line Models

Learning Curves

Simulation

Applying Analytics to Big Data in Operations Management

Filters

Exam 7: Process Strategies

Which one of the following products is most likely made in a job shop environment?

The process strategy that is organized around processes to facilitate low-volume, high-variety processes is called a(n) ________.

In mass service and professional service, the operations manager should focus extensively on:

Jus de Fruit Co. has set up for automated production of its new bottled Triple Berry Colada. Five samples were taken during the first week of production. The OM team wants to monitor the central tendency of the process. What chart should they use? Is the process in control?

A Cpk index of 1.00 equates to what defect rate?

Process A has fixed costs of $1000 and variable costs of $5 per unit. Process B has fixed costs of $500 and variable costs of $7.50 per unit. What is the crossover point between process A and process B?

The advantage of additive manufacturing includes supporting:

A Cp value of 1.33 indicates a standard of how many standard deviations (sigmas)?

Describe value-stream mapping. Explain how it is different from process mapping.

A manager wishes to build a 3-sigma range chart for a process. The sample size is five, the mean of sample means is 28.5, and the average range is 3.9. From Table S6.1, the appropriate value of D3 is 0, and D4 is 2.115. What are the UCL and LCL, respectively, for this range chart?

Acceptance sampling is usually used to control:

Jars of pickles are sampled and weighed. Sample measures are plotted on control charts. The ideal weight should be precisely 11 oz. Which type of chart(s) would you recommend?

The typical full-service restaurant uses a process-focused process.

Mechanical devices that use electronic impulses to activate motors and switches are called:

Professional services typically require low levels of labor intensity.

What is the difference between the process capability ratio Cp and the process capability index Cpk?

A product-focused process is commonly used to produce:

Operations and Productivity

Operations Strategy in a Global Environment

Project Management

Forecasting

Design of Goods and Services

Managing Quality

Location Strategies

Human Resources, Job Design, and Work Measurement

Supply Chain Management

Inventory Management

Aggregate Planning and Sop

Material Requirements Planning Mrp and Erp

Short-Term Scheduling

Lean Operations

Maintenance and Reliability

Decision-Making Tools

Linear Programming

Transportation Models

Waiting-Line Models

Learning Curves

Simulation

Applying Analytics to Big Data in Operations Management

Filters

A C_pk index of 1.00 equates to what defect rate?

A C_p value of 1.33 indicates a standard of how many standard deviations (sigmas)?

A manager wishes to build a 3-sigma range chart for a process. The sample size is five, the mean of sample means is 28.5, and the average range is 3.9. From Table S6.1, the appropriate value of D₃ is 0, and D₄ is 2.115. What are the UCL and LCL, respectively, for this range chart?

What is the difference between the process capability ratio C_p and the process capability index C_pk?