Exam 10: Operations Planning and Scheduling

What is anticipation inventory and what are the benefits and drawbacks of having it?

Table 10.4 Gable Express Co. provides delivery service seven days a week. The daily requirements (in workers) are estimated as follows: Each worker is required to work five days per week, and each must have two consecutive days off. -Use the information in Table 10.4. How much total slack will be generated from the schedule?

Advanced planning and scheduling systems (APS) seek to optimize resources across the supply chain and align daily operations with strategic goals.

The ________ is a schedule that specifies the timing and size of production quantities for each product in the product family.

A product family is a group of customers, services, or products that have similar demand requirements and common processes, labor, and materials requirements.

Jim's Restaurant operates seven days a week. The daily requirements (in workers) are estimated as follows: Each worker is required to work five days per week, and each must have two consecutive days off. What is the minimum number of workers needed? Provide the days off that each worker receives.

________ is the situation that occurs when employees do not have enough work for the regular workday or workweek.

A retailer experiences a seasonal demand pattern for its services. Labor requirements over a typical six-month period follow. Costs associated with operations are as follows: Wages = $2,000 per worker per month Hiring cost = $1,000 per worker Layoff cost = $1,500 per worker The current workforce level is 10 workers. Use the spreadsheet approach and the preceding data to answer the following questions: a. What is the total cost of a staffing plan, including the cost of regular wages, hiring, and layoffs using a chase strategy with hiring and layoffs, but no overtime? b. What is the total cost of the staffing plan, using a level strategy in which no overtime is allowed and the undertime paid for? c. Suppose that overtime is allowed up to 25% of the regular-time capacity, and that overtime wages are 150% of the regular-time rate. What is the total cost of the level strategy with overtime and undertime that also minimizes undertime?

The timing and size of production quantities for each product in the product family is specified by the:

Which one of the following statements about costs of sales and operations plans is best?

A sales and operations plan for a service firm is:

Once a demand forecast has been entered into a sales and operations plan, it cannot be updated since it would skew the process results.

Flow time is only the time a job spends being processed, and excludes any time waiting to be processed, equipment set up time and time spent moving between operations.

A group of customers, services, or products that have similar demand requirements and common process, labor, and materials requirements is called a(n) ________.

A service firm's sales and operations plan, called a(n) ________, centers on staffing and other labor-related factors.

Which of these sales and operations planning levers is associated with interviews, training, and severance pay?

Table 10.2 Archie Toys is a retailer operating out of Wichita, Kansas. It experiences a seasonal demand pattern for its services. Labor requirements over a typical six-month period follow. The workforce requirements (expressed as number of employees) are given in the following table for the next six periods. Costs associated with operations are as follows: Wages = $800 per worker per month Hiring cost = $300 per worker Layoff cost = $200 per worker The current workforce level is nine workers, and the undertime is paid for. Use the spreadsheet approach and the preceding data to answer the following questions. -Use the information in Table 10.2. Suppose that overtime is allowed up to 25% of the regular-time capacity, and that overtime wages are 150% of the regular-time rate. The total cost of the level strategy with overtime and undertime, which also minimizes undertime, is:

Undertime is the situation that occurs when employees do not have enough productive work for the regular-time workday or workweek.

Which one of the following statements concerning production and staffing plans is best?

A(n) ________ strategy involves keeping the workforce constant and varying utilization.