Question 1

Which of the following is true about punishment and extinction strategies?

Accepted Answer

A)  Both of these strategies weaken or eliminate undesirable behaviors. 
B)  Both of these strategies strengthen desirable behavior by making a desirable consequence contingent on its occurrence. 
C)  Both of these strategies make the removal of a pleasant consequence contingent on its performance. 
D)  Both of these strategies strengthen desirable behavior when it occurs. 
E)  Both of these strategies make an unpleasant consequence contingent on its occurrence. 
A)  Both of these strategies weaken or eliminate undesirable behaviors. 
B)  Both of these strategies strengthen desirable behavior by making a desirable consequence contingent on its occurrence. 
C)  Both of these strategies make the removal of a pleasant consequence contingent on its performance. 
D)  Both of these strategies strengthen desirable behavior when it occurs. 
E)  Both of these strategies make an unpleasant consequence contingent on its occurrence.

Question 2

Managers can create positive instrumentalities by rewarding people on a performance-contingent basis.

Accepted Answer

A) True 
 B)False

Question 3

_____ satisfies esteem needs.

Accepted Answer

A)  Physical comfort on the job 
B)  Praise and recognition from boss 
C)  Adequate compensation and benefits 
D)  Interaction with customers 
E)  Reasonable work hours 
A)  Physical comfort on the job 
B)  Praise and recognition from boss 
C)  Adequate compensation and benefits 
D)  Interaction with customers 
E)  Reasonable work hours

Question 4

Andrew, a new college graduate, has been working for an advertising firm for a few months on a contract. He started out as a part-time worker with the firm. He would like the job to become permanent, but the firm has not guaranteed he will have a job next year. This is an example of _____.

Accepted Answer

A)  telecommuting 
B)  job enrichment 
C)  operant conditioning 
D)  intermittent reinforcement 
E)  permatemp work 
A)  telecommuting 
B)  job enrichment 
C)  operant conditioning 
D)  intermittent reinforcement 
E)  permatemp work

Question 5

When thinking about Edwin Locke's Goal-Setting Theory, a managers says "You are doing a great job by staying focused on this task". This is an example of ____.

Accepted Answer

A)  building goal acceptance and commitment 
B)  clarifying goal priorities 
C)  providing feedback on goal accomplishment 
D)  setting challenging goals 
E)  setting specific goals 
A)  building goal acceptance and commitment 
B)  clarifying goal priorities 
C)  providing feedback on goal accomplishment 
D)  setting challenging goals 
E)  setting specific goals

Question 6

According to the ERG theory proposed by Clayton Alderfer, growth needs are desires for:

Accepted Answer

A)  physiological and material well-being. 
B)  social interaction and a pleasant supervisor. 
C)  psychological growth and development. 
D)  rest and refreshment breaks. 
E)  satisfying interpersonal relationships. 
A)  physiological and material well-being. 
B)  social interaction and a pleasant supervisor. 
C)  psychological growth and development. 
D)  rest and refreshment breaks. 
E)  satisfying interpersonal relationships.

Question 7

Job rotation makes jobs vertically bigger by expanding the job depth.

Accepted Answer

A) True 
 B)False

Question 8

Job _____ increases job depth by adding work planning and evaluating duties normally performed by the supervisor.

Accepted Answer

A)  rotation 
B)  simplification 
C)  enrichment 
D)  sharing 
E)  enlargement 
A)  rotation 
B)  simplification 
C)  enrichment 
D)  sharing 
E)  enlargement

Question 9

Over-reward inequity occurs when an individual perceives that:

Accepted Answer

A)  he is getting less compensation than he should be getting. 
B)  the reward he has received for his work is not matching his inputs. 
C)  he is receiving less than he should in comparison to somebody else. 
D)  he is getting more compensation than he should be getting. 
E)  the reward he has received for his efforts is fair. 
A)  he is getting less compensation than he should be getting. 
B)  the reward he has received for his work is not matching his inputs. 
C)  he is receiving less than he should in comparison to somebody else. 
D)  he is getting more compensation than he should be getting. 
E)  the reward he has received for his efforts is fair.

Question 10

If people perceive they are being over-rewarded, they believe they are getting more ___ than ___.

Accepted Answer

A)  expectancy; valence 
B)  inputs; outputs 
C)  instrumentality; expectancy 
D)  outputs; inputs 
E)  valence; instrumentality 
A)  expectancy; valence 
B)  inputs; outputs 
C)  instrumentality; expectancy 
D)  outputs; inputs 
E)  valence; instrumentality

Question 11

According to Frederick Herzberg's two-factor theory, a satisfier factor is found in the job content such as _____.

Accepted Answer

A)  working conditions 
B)  advancement opportunities 
C)  organizational policies 
D)  interpersonal relations 
E)  compensation 
A)  working conditions 
B)  advancement opportunities 
C)  organizational policies 
D)  interpersonal relations 
E)  compensation

Question 12

Creative and challenging work and job autonomy satisfy _____ needs.

Accepted Answer

A)  physiological 
B)  esteem 
C)  self-actualization 
D)  social 
E)  safety 
A)  physiological 
B)  esteem 
C)  self-actualization 
D)  social 
E)  safety

Question 13

According to Vroom's expectancy theory, managers can build positive expectancies by:

Accepted Answer

A)  setting challenging goals and making people work hard to achieve those goals even though they lack the ability and resources to complete the tasks. 
B)  clarifying the rewards for high performance. 
C)  selecting workers with the right abilities for the jobs to be done and providing them with the best training and development. 
D)  increasing the communication with the subordinates to help identify important employee needs and benefits. 
E)  allotting rewards fairly on a performance-contingent basis. 
A)  setting challenging goals and making people work hard to achieve those goals even though they lack the ability and resources to complete the tasks. 
B)  clarifying the rewards for high performance. 
C)  selecting workers with the right abilities for the jobs to be done and providing them with the best training and development. 
D)  increasing the communication with the subordinates to help identify important employee needs and benefits. 
E)  allotting rewards fairly on a performance-contingent basis.

Question 14

According to the hierarchy of needs theory, the need to self-actualize can never be fully met.

Accepted Answer

A) True 
 B)False

Question 15

A(n) _____ factor is found in job content, such as challenging and exciting work, recognition, responsibility, advancement opportunities, or personal growth.

Accepted Answer

The answer of A(n) _____ factor is found in job...

Question 16

Managers can effectively obtain the motivational benefits of goal setting by:

Accepted Answer

A)  encouraging the employees to do their best instead of mentioning what is expected of them. 
B)  setting goals that are easily attainable so that the employees do not have the fear of failure in performing a task. 
C)  providing feedback on the performance related to the assigned goal and rewarding people on the accomplishment of those goals. 
D)  letting the employees decide the goals they want to accomplish rather than making them aware of management's expectations. 
E)  giving challenging goals to the employees and pressurizing them to meet the expectations. 
A)  encouraging the employees to do their best instead of mentioning what is expected of them. 
B)  setting goals that are easily attainable so that the employees do not have the fear of failure in performing a task. 
C)  providing feedback on the performance related to the assigned goal and rewarding people on the accomplishment of those goals. 
D)  letting the employees decide the goals they want to accomplish rather than making them aware of management's expectations. 
E)  giving challenging goals to the employees and pressurizing them to meet the expectations.

Question 17

Katie is rewarded with gift vouchers, bonuses, and other perks after the successful completion of every project handled by her. This is an example of _____.

Accepted Answer

A)  Continuous reinforcement 
B)  Contingent reinforcement 
C)  Intermittent reinforcement 
D)  Job enlargement 
E)  Job enrichment 
A)  Continuous reinforcement 
B)  Contingent reinforcement 
C)  Intermittent reinforcement 
D)  Job enlargement 
E)  Job enrichment

Question 18

_____ satisfies the self-actualization needs.

Accepted Answer

A)  Praise and recognition from boss 
B)  Participation in decision making 
C)  Safe working conditions 
D)  Promotion to higher status job 
E)  Pleasant supervisor 
A)  Praise and recognition from boss 
B)  Participation in decision making 
C)  Safe working conditions 
D)  Promotion to higher status job 
E)  Pleasant supervisor

Question 19

_____ employs people in clearly defined and specialized tasks with narrow job scope.

Accepted Answer

A)  Job enlargement 
B)  Job simplification 
C)  Vertical loading 
D)  Job enrichment 
E)  Job rotation 
A)  Job enlargement 
B)  Job simplification 
C)  Vertical loading 
D)  Job enrichment 
E)  Job rotation

Question 20

______ is a person's belief that she or he is capable of performing a task.

Accepted Answer

Self-effic

Which of the following is true about punishment and extinction strategies?

Managers can create positive instrumentalities by rewarding people on a performance-contingent basis.

_____ satisfies esteem needs.

Andrew, a new college graduate, has been working for an advertising firm for a few months on a contract. He started out as a part-time worker with the firm. He would like the job to become permanent, but the firm has not guaranteed he will have a job next year. This is an example of _____.

When thinking about Edwin Locke's Goal-Setting Theory, a managers says "You are doing a great job by staying focused on this task". This is an example of ____.

According to the ERG theory proposed by Clayton Alderfer, growth needs are desires for:

Job rotation makes jobs vertically bigger by expanding the job depth.

Job _____ increases job depth by adding work planning and evaluating duties normally performed by the supervisor.

Over-reward inequity occurs when an individual perceives that:

If people perceive they are being over-rewarded, they believe they are getting more _ than _.

According to Frederick Herzberg's two-factor theory, a satisfier factor is found in the job content such as _____.

Creative and challenging work and job autonomy satisfy _____ needs.

According to Vroom's expectancy theory, managers can build positive expectancies by:

According to the hierarchy of needs theory, the need to self-actualize can never be fully met.

A(n) _____ factor is found in job content, such as challenging and exciting work, recognition, responsibility, advancement opportunities, or personal growth.

Managers can effectively obtain the motivational benefits of goal setting by:

Katie is rewarded with gift vouchers, bonuses, and other perks after the successful completion of every project handled by her. This is an example of _____.

_____ satisfies the self-actualization needs.

_____ employs people in clearly defined and specialized tasks with narrow job scope.

______ is a person's belief that she or he is capable of performing a task.

Management, Managers, and Careers

Management Learning Past to Present

Ethics and Social Responsibility

Environment, Technology, and Sustainability

Global Management and Cultural Diversity

Entrepreneurship and New Ventures

Data and Decision Making

Planning Processes and Techniques

Control Processes and Systems

Strategy and Strategic Management

Organization Structures

Organizational Culture and Change

Human Resource Management

Leading and Leadership Development

Individual Behavior

Teams and Teamwork

Communication and Collaboration

Filters

Exam 16: Motivation Theory and Practice

Which of the following is true about punishment and extinction strategies?

Managers can create positive instrumentalities by rewarding people on a performance-contingent basis.

_____ satisfies esteem needs.

Andrew, a new college graduate, has been working for an advertising firm for a few months on a contract. He started out as a part-time worker with the firm. He would like the job to become permanent, but the firm has not guaranteed he will have a job next year. This is an example of _____.

When thinking about Edwin Locke's Goal-Setting Theory, a managers says "You are doing a great job by staying focused on this task". This is an example of ____.

According to the ERG theory proposed by Clayton Alderfer, growth needs are desires for:

Job rotation makes jobs vertically bigger by expanding the job depth.

Job _____ increases job depth by adding work planning and evaluating duties normally performed by the supervisor.

Over-reward inequity occurs when an individual perceives that:

If people perceive they are being over-rewarded, they believe they are getting more ___ than ___.

According to Frederick Herzberg's two-factor theory, a satisfier factor is found in the job content such as _____.

Creative and challenging work and job autonomy satisfy _____ needs.

According to Vroom's expectancy theory, managers can build positive expectancies by:

According to the hierarchy of needs theory, the need to self-actualize can never be fully met.

A(n) _____ factor is found in job content, such as challenging and exciting work, recognition, responsibility, advancement opportunities, or personal growth.

Managers can effectively obtain the motivational benefits of goal setting by:

Katie is rewarded with gift vouchers, bonuses, and other perks after the successful completion of every project handled by her. This is an example of _____.

_____ satisfies the self-actualization needs.

_____ employs people in clearly defined and specialized tasks with narrow job scope.

______ is a person's belief that she or he is capable of performing a task.

Management, Managers, and Careers

Management Learning Past to Present

Ethics and Social Responsibility

Environment, Technology, and Sustainability

Global Management and Cultural Diversity

Entrepreneurship and New Ventures

Data and Decision Making

Planning Processes and Techniques

Control Processes and Systems

Strategy and Strategic Management

Organization Structures

Organizational Culture and Change

Human Resource Management

Leading and Leadership Development

Individual Behavior

Teams and Teamwork

Communication and Collaboration

Filters

If people perceive they are being over-rewarded, they believe they are getting more _ than _.