Exam 5: Training and Developing Employees

________ tests the trainees to determine whether they learned principles, skills, and facts.

Bobby demonstrates the correct way to do a job. He is using which training technique?

Orientation typically includes information on ________.

In a controlled experiment, the researchers totally influence what is going to happen.

The fourth step in the training process is to ________.

Which of the following is meant to counteract potential problems associated with a diverse workforce?

________ focuses on whether on the job actions have changed.

Teamwork at work comes naturally.

Which of the following is not a source of identifying performance deficiencies?

The four categories of training outcomes are reactions, learning, behavior, and results.

Orientation refers to the methods used to give new or present employees the skills they need to perform their jobs.

A disadvantage of on-the-job training is its expense.

Gathering data about the organization and its operations and attitudes, with an eye toward solving a particular problem is ________ research.

Learning objectives should address rectifying the performance deficiencies that you identified with needs analysis.

Jack hopes to be promoted to head of his department next year. In the meantime, he has been assigned to spend a year as assistant to the current department head. This is an example of the ________ form of training.

Performance analysis is a detailed study of a job to determine what specific skills the job requires.

According to Kurt Lewin, in order for a change to occur, which stage must first take place?

When a training program is evaluated by measuring the outcomes of a group who receives the training and another group that receives no training, it is called a time-series design.

________ allows people in one location to communicate live with people in another location.

Another term for vestibule training is ________ training.