Question 1

Which of the following statements regarding process evaluation is true?

Accepted Answer

A) The training manager is always interested in this data. 
B) It is not that important to gather such information for a one- time half-day seminar. 
C) Trainees are not interested in this data. 
D) Only newer trainers are interested in this type of data. 
A) The training manager is always interested in this data. 
B) It is not that important to gather such information for a one- time half-day seminar. 
C) Trainees are not interested in this data. 
D) Only newer trainers are interested in this type of data. C

Question 2

______To assess a change in attitude toward teamwork after training, simply ask trainees if they feel more positive toward teamwork.

Accepted Answer

A) True 
 B)False  False

Question 3

____The best time to determine if the training transferred to the job is 2 months after training

Accepted Answer

A) True 
 B)False  False

Question 4

Describe the cost benefit evaluation and cost effectiveness evaluation methods of evaluating whether training was "worth it."

Accepted Answer

Cost benefit evaluation examines the mon

Question 5

What are the outcome levels of evaluation identified in the text?

Accepted Answer

A) Proactive and reactive 
B) Cost benefit and cost effectiveness 
C) Reaction, learning, behavior, and organizational results 
D) Utility, value, and evaluative 
A) Proactive and reactive 
B) Cost benefit and cost effectiveness 
C) Reaction, learning, behavior, and organizational results 
D) Utility, value, and evaluative

Question 6

Which of the following are reasons usually given by managers for not evaluating training?

Accepted Answer

A) Nothing to evaluate 
B) Too complex a job 
C) No one cares about the evaluation 
D) Both A & C 
E) All of the above 
A) Nothing to evaluate 
B) Too complex a job 
C) No one cares about the evaluation 
D) Both A & C 
E) All of the above

Question 7

Which of the following is NOT obtained from a reaction questionnaire?

Accepted Answer

A) Facilities issues 
B) Trainer issues 
C) Amount of learning 
D) Perceived value of training 
E) Relevance of training 
A) Facilities issues 
B) Trainer issues 
C) Amount of learning 
D) Perceived value of training 
E) Relevance of training

Question 8

____The trainees are very interested in obtaining the process evaluation data.

Accepted Answer

A) True 
 B)False

Question 9

Which of these statements is true regarding small business?

Accepted Answer

A) It might not be necessary to evaluate training. 
B) If the training costs were significant, evaluation can be of value. 
C) Much of the training in a small business is OTJ. 
D) All of the above are true. 
A) It might not be necessary to evaluate training. 
B) If the training costs were significant, evaluation can be of value. 
C) Much of the training in a small business is OTJ. 
D) All of the above are true.

Question 10

Upper management's interest in "outcome evaluation" data is focused on

Accepted Answer

A) Learning behavior and results. 
B) Behavior and results. 
C) Perhaps an interest in behavior and a definite interest in results. 
D) No interest in any level. 
A) Learning behavior and results. 
B) Behavior and results. 
C) Perhaps an interest in behavior and a definite interest in results. 
D) No interest in any level.

Question 11

When the number of employees being trained is small, Blanchard & Thacker recommend which of the following evaluation designs?

Accepted Answer

A) Do not evaluate; it is not cost effective 
B) Posttest only 
C) Single case designs 
D) Multiplecase designs 
A) Do not evaluate; it is not cost effective 
B) Posttest only 
C) Single case designs 
D) Multiplecase designs

Question 12

_______The ultimate reason for training is organizational results.

Accepted Answer

A) True 
 B)False

Question 13

Scripted situations are a

Accepted Answer

A) Process for assessing learning. 
B) Process for training interpersonal skills. 
C) Process for assessing transfer of training to the job. 
D) Means of measuring attitudes. 
A) Process for assessing learning. 
B) Process for training interpersonal skills. 
C) Process for assessing transfer of training to the job. 
D) Means of measuring attitudes.

Question 14

Describe the three kinds of knowledge that can be evaluated in training and how they can be measured.

Accepted Answer

Declarative knowledge is factual knowled

Question 15

Define internal and external validity and explain five threats to internal validity and two threats to external validity.

Accepted Answer

Internal validity refers to the confiden

Question 16

____To be of any value, the reaction questionnaire must be administered right after training.

Accepted Answer

A) True 
 B)False

Question 17

The confidence you have that the results of the evaluation are in fact correct is called

Accepted Answer

A) Validity. 
B) External validity. 
C) Internal validity. 
D) General validity. 
E) History validity. 
A) Validity. 
B) External validity. 
C) Internal validity. 
D) General validity. 
E) History validity.

Question 18

Name the design that fits the following description - Multiple measures of performance are taken and each group receives training, but at different points in time.

Accepted Answer

A) Multiple baseline design 
B) Solomon's time series design 
C) Group 4-time series design 
D) Solomon's multiple baseline series design 
A) Multiple baseline design 
B) Solomon's time series design 
C) Group 4-time series design 
D) Solomon's multiple baseline series design

Question 19

Each of the following statements states a weakness with the evaluation techniques presented in the text; which of the statements is NOT true?

Accepted Answer

A) Posttest only - there could be a number of other competing causes for any change. 
B) Pretest/posttest - it is difficult to determine the impact of training on any changes that occur. 
C) Posttest only with control group - results may not generalize to other groups 
D) Pretest/posttest with control group - threats to external validity are still a concern. 
E) All of the above are true. 
A) Posttest only - there could be a number of other competing causes for any change. 
B) Pretest/posttest - it is difficult to determine the impact of training on any changes that occur. 
C) Posttest only with control group - results may not generalize to other groups 
D) Pretest/posttest with control group - threats to external validity are still a concern. 
E) All of the above are true.

Question 20

_____In organizations, random assignment is the method to use when placing individuals in the control group and trainee group

Accepted Answer

A) True 
 B)False

Which of the following statements regarding process evaluation is true?

______To assess a change in attitude toward teamwork after training, simply ask trainees if they feel more positive toward teamwork.

____The best time to determine if the training transferred to the job is 2 months after training

Describe the cost benefit evaluation and cost effectiveness evaluation methods of evaluating whether training was "worth it."

What are the outcome levels of evaluation identified in the text?

Which of the following are reasons usually given by managers for not evaluating training?

Which of the following is NOT obtained from a reaction questionnaire?

____The trainees are very interested in obtaining the process evaluation data.

Which of these statements is true regarding small business?

Upper management's interest in "outcome evaluation" data is focused on

When the number of employees being trained is small, Blanchard & Thacker recommend which of the following evaluation designs?

_______The ultimate reason for training is organizational results.

Scripted situations are a

Describe the three kinds of knowledge that can be evaluated in training and how they can be measured.

Define internal and external validity and explain five threats to internal validity and two threats to external validity.

____To be of any value, the reaction questionnaire must be administered right after training.

The confidence you have that the results of the evaluation are in fact correct is called

Name the design that fits the following description - Multiple measures of performance are taken and each group receives training, but at different points in time.

Each of the following statements states a weakness with the evaluation techniques presented in the text; which of the statements is NOT true?

_____In organizations, random assignment is the method to use when placing individuals in the control group and trainee group

Training in Organizations

Aligning Training with Strategy

Learning Motivation and Performance

Needs Analysis

Training Design

Traditional Training Methods

Electronic Training Methods

Development and Implementation of Training

Key Areas of Organizational Training

Employee and Management Development

Filters

Exam 9: Evaluation of Training

Which of the following statements regarding process evaluation is true?

______To assess a change in attitude toward teamwork after training, simply ask trainees if they feel more positive toward teamwork.

____The best time to determine if the training transferred to the job is 2 months after training

Describe the cost benefit evaluation and cost effectiveness evaluation methods of evaluating whether training was "worth it."

What are the outcome levels of evaluation identified in the text?

Which of the following are reasons usually given by managers for not evaluating training?

Which of the following is NOT obtained from a reaction questionnaire?

____The trainees are very interested in obtaining the process evaluation data.

Which of these statements is true regarding small business?

Upper management's interest in "outcome evaluation" data is focused on

When the number of employees being trained is small, Blanchard & Thacker recommend which of the following evaluation designs?

_______The ultimate reason for training is organizational results.

Scripted situations are a

Describe the three kinds of knowledge that can be evaluated in training and how they can be measured.

Define internal and external validity and explain five threats to internal validity and two threats to external validity.

____To be of any value, the reaction questionnaire must be administered right after training.

The confidence you have that the results of the evaluation are in fact correct is called

Name the design that fits the following description - Multiple measures of performance are taken and each group receives training, but at different points in time.

Each of the following statements states a weakness with the evaluation techniques presented in the text; which of the statements is NOT true?

_____In organizations, random assignment is the method to use when placing individuals in the control group and trainee group

Training in Organizations

Aligning Training with Strategy

Learning Motivation and Performance

Needs Analysis

Training Design

Traditional Training Methods

Electronic Training Methods

Development and Implementation of Training

Key Areas of Organizational Training

Employee and Management Development

Filters