Exam 11: Organizational Theories

The formal organizational structure links people together in terms of the

The form of authority derived from a belief of sacredness in the social order is labeled as

Douglas McGregor can be best understood as

Relationships that dominate in social organizations are

In the Weberian bureaucracy, the chief means through which control is exercised is

Can formal organizations avoid depersonalization? Explore worker commitment issues. Explore management flexibility as a deterrent to depersonalization. Explore the nature of the work we do as a factor in burnout and depersonalization in different fields of practice.

In conceptualizing a hierarchy of outcomes, which of the following does not refer to a future end state of the system?

According to Brannen and Streeter, TQM is clearly consistent with the foundations of social work practice because it is based on

The theory that treats work as internal to the organization is

What will work life consist of in an age of agency turbulence? Explore worker loyalty in an age of ad hoc organizations. Explore the implications for client service in a shifting landscape of rapidly changing organizations and services. Discuss whether this turbulence serves the latent function of denying services that are only reluctantly offered by society to oppressed groups.

The feature referred to in the rationalist perspective as 'standardization of role performance' is most clearly operationalized by the administrative concept labeled

One of the findings of the Hawthorne Studies was that the level of production was not necessarily set by physiological capacity of the workers but by

How open should a formal organization be? Use an agency example. Explore the process of indoctrinating workers into agency culture. Explore the problems of getting clients across the interface into an organization without being fragmented. Explore the process of reconciling agency procedures with individual client goals.

Total Quality Management can be likened to a race without

Can a caring organization exist? Explore client compassion as a process and a goal of organizations. Explore concern for the individual (worker or client) as an impediment to efficiency. Explore workplace alienation in relationship to turnover, workplace violence, and worker alienation.

A conceptualization of formal organization from a rationalist perspective is identified with the notion of

Subsystems that are intermediate, steady state components of a larger system as known as

What is the nature of organizations? Explore rational aspects of formal organizations. Explore emotional issues in organizational operations. Explore beliefs about whether organizations are made up of individuals, roles, or small groups. Describe the significance of each option.

The Human Relationists posit that workers often do not act as individuals but as

Using the structures and resources of the organization, transforming inputs into outputs is known as