Question 1

When we talk about "front-office" capabilities of today's ERP systems, we are referring to which of the following?

Accepted Answer

A) The payroll functions 
B) The human resource functions 
C) The administrative functions 
D) none of the above 
A) The payroll functions 
B) The human resource functions 
C) The administrative functions 
D) none of the above

Question 2

Which of the following is not true regarding customer relationship management (CRM)systems?

Accepted Answer

A) CRM is actually a set of multiple applications 
B) CRM can help managers better understand customer purchasing behavior 
C) CRM requires the collection of customer demographic data 
D) Business intelligence tools can enhance CRM 
A) CRM is actually a set of multiple applications 
B) CRM can help managers better understand customer purchasing behavior 
C) CRM requires the collection of customer demographic data 
D) Business intelligence tools can enhance CRM

Question 3

The four components of an ERP are its system configuration, a centralized database, application interfaces, and Internet protocols.

Accepted Answer

A) True 
 B)False

Question 4

The acronym ERP stands for "electronic relations protocol."

Accepted Answer

A) True 
 B)False

Question 5

Which of these is most likely to be added to an ERP so that it becomes an extended enterprise information system?

Accepted Answer

A) Supply chain management module 
B) Accounting module 
C) Human relations module 
D) Inventory control module 
E) all of the above 
A) Supply chain management module 
B) Accounting module 
C) Human relations module 
D) Inventory control module 
E) all of the above

Question 6

Extended ERP systems are ones that:

Accepted Answer

A) Can process higher volumes of transactions 
B) Customers can access and use as though they were employees 
C) Can perform such front-office tasks as working with customers 
D) Were due for retirement, but whose life has been extended 
A) Can process higher volumes of transactions 
B) Customers can access and use as though they were employees 
C) Can perform such front-office tasks as working with customers 
D) Were due for retirement, but whose life has been extended

Question 7

A dashboard is another name for the control panel of an ERP that allows users to determine, for example, how fast the system operates.

Accepted Answer

A) True 
 B)False

Question 8

The Internet can be a great tool in learning about specialized accounting software options.

Accepted Answer

A) True 
 B)False

Question 9

On which of these should a business normally expend the most time and effort?

Accepted Answer

A) Shopping for a spreadsheet program 
B) Shopping for an integrated accounting package 
C) Shopping for a bolt-on 
D) Shopping for an ERP system 
A) Shopping for a spreadsheet program 
B) Shopping for an integrated accounting package 
C) Shopping for a bolt-on 
D) Shopping for an ERP system

Question 10

The word "integrated" in the term "integrated accounting software" means:

Accepted Answer

A) The software is color blind 
B) The software can interface with non-accounting software such as spreadsheets. 
C) The software combines several accounting functions in one package. 
D) all of these are terms of integrated accounting software 
A) The software is color blind 
B) The software can interface with non-accounting software such as spreadsheets. 
C) The software combines several accounting functions in one package. 
D) all of these are terms of integrated accounting software

Question 11

Change management activities are nice to include in an enterprise system implementation, but they aren't necessary.

Accepted Answer

A) True 
 B)False

Question 12

Typically, BPR requires change management.

Accepted Answer

A) True 
 B)False

Question 13

A common source of business intelligence is the data in CRM systems.

Accepted Answer

A) True 
 B)False

Question 14

Which of these is likely to be the best source for acquiring accounting software for a medium-sized company?

Accepted Answer

A) Shopping mall store 
B) Value-added reseller (VAR) 
C) ERP consultant 
D) BPR consultant 
A) Shopping mall store 
B) Value-added reseller (VAR) 
C) ERP consultant 
D) BPR consultant

Question 15

MRP I and MRP II systems were forerunners to enterprise information systems.

Accepted Answer

A) True 
 B)False

Question 16

An advantage of an ERP system is that, once implemented, maintenance costs are negligible.

Accepted Answer

A) True 
 B)False

Question 17

The term "scalability" refers to the ability of an organization to ramp up processing volume, number of simultaneous users, and similar items as a company and its accounting transactions grows.

Accepted Answer

A) True 
 B)False

Question 18

Which of the following is not true regarding selecting a new AIS?

Accepted Answer

A) It is usually cheaper to build a new AIS software program than to purchase it 
B) It is much easier today to learn about software options because of the Internet 
C) It is always a good idea to get expert help in choosing an ERP system 
D) Middle-range and high-end AIS software are not available in shopping malls 
A) It is usually cheaper to build a new AIS software program than to purchase it 
B) It is much easier today to learn about software options because of the Internet 
C) It is always a good idea to get expert help in choosing an ERP system 
D) Middle-range and high-end AIS software are not available in shopping malls

Question 19

Extended application interfaces are middleware that allow different software applications to share data and information.

Accepted Answer

A) True 
 B)False

Question 20

Extended enterprise systems bring customers, suppliers, and other business partners together.

Accepted Answer

A) True 
 B)False

When we talk about "front-office" capabilities of today's ERP systems, we are referring to which of the following?

Which of the following is not true regarding customer relationship management (CRM)systems?

The four components of an ERP are its system configuration, a centralized database, application interfaces, and Internet protocols.

The acronym ERP stands for "electronic relations protocol."

Which of these is most likely to be added to an ERP so that it becomes an extended enterprise information system?

Extended ERP systems are ones that:

A dashboard is another name for the control panel of an ERP that allows users to determine, for example, how fast the system operates.

The Internet can be a great tool in learning about specialized accounting software options.

On which of these should a business normally expend the most time and effort?

The word "integrated" in the term "integrated accounting software" means:

Change management activities are nice to include in an enterprise system implementation, but they aren't necessary.

Typically, BPR requires change management.

A common source of business intelligence is the data in CRM systems.

Which of these is likely to be the best source for acquiring accounting software for a medium-sized company?

MRP I and MRP II systems were forerunners to enterprise information systems.

An advantage of an ERP system is that, once implemented, maintenance costs are negligible.

The term "scalability" refers to the ability of an organization to ramp up processing volume, number of simultaneous users, and similar items as a company and its accounting transactions grows.

Which of the following is not true regarding selecting a new AIS?

Extended application interfaces are middleware that allow different software applications to share data and information.

Extended enterprise systems bring customers, suppliers, and other business partners together.

Accounting Information Systems and the Accountant

Accounting on the Internet

Information Technology and Aiss

Accounting and Data Analytics

Introduction to Internal Control Systems and Risk Management

Computer Controls for Organizations and Accounting Information Systems

Accounting Information Systems and Business Processes: Part I

Accounting Information Systems and Business Processes: Part II

Cybercrime, Fraud, and Ethics

Information Technology Auditing

Documenting Accounting Information Systems

Developing and Implementing Effective Accounting Information Systems

Database Design

Organizing and Manipulating the Data in Databases

Database Forms and Reports

Filters

Exam 5: Integrated Accounting and Enterprise Software

When we talk about "front-office" capabilities of today's ERP systems, we are referring to which of the following?

Which of the following is not true regarding customer relationship management (CRM)systems?

The four components of an ERP are its system configuration, a centralized database, application interfaces, and Internet protocols.

The acronym ERP stands for "electronic relations protocol."

Which of these is most likely to be added to an ERP so that it becomes an extended enterprise information system?

Extended ERP systems are ones that:

A dashboard is another name for the control panel of an ERP that allows users to determine, for example, how fast the system operates.

The Internet can be a great tool in learning about specialized accounting software options.

On which of these should a business normally expend the most time and effort?

The word "integrated" in the term "integrated accounting software" means:

Change management activities are nice to include in an enterprise system implementation, but they aren't necessary.

Typically, BPR requires change management.

A common source of business intelligence is the data in CRM systems.

Which of these is likely to be the best source for acquiring accounting software for a medium-sized company?

MRP I and MRP II systems were forerunners to enterprise information systems.

An advantage of an ERP system is that, once implemented, maintenance costs are negligible.

The term "scalability" refers to the ability of an organization to ramp up processing volume, number of simultaneous users, and similar items as a company and its accounting transactions grows.

Which of the following is not true regarding selecting a new AIS?

Extended application interfaces are middleware that allow different software applications to share data and information.

Extended enterprise systems bring customers, suppliers, and other business partners together.

Accounting Information Systems and the Accountant

Accounting on the Internet

Information Technology and Aiss

Accounting and Data Analytics

Introduction to Internal Control Systems and Risk Management

Computer Controls for Organizations and Accounting Information Systems

Accounting Information Systems and Business Processes: Part I

Accounting Information Systems and Business Processes: Part II

Cybercrime, Fraud, and Ethics

Information Technology Auditing

Documenting Accounting Information Systems

Developing and Implementing Effective Accounting Information Systems

Database Design

Organizing and Manipulating the Data in Databases

Database Forms and Reports

Filters