Exam 23: Conflict The Cutting Edge of Change

A group of staff nurses is dissatisfied with the new ideas presented by the newly hired nurse manager.The staff wants to keep their old procedures,and they resist the changes.Conflict arises from:

Mrs.Hill,aged 68,was hospitalized after a stroke.The speech therapist recommended that oral feeding be stopped because of her dysplasia.During visiting hours,Mr.Hill fed his wife some noodles.The nurse noticed this and stopped Mr.Hill from feeding his wife,telling him it was the doctor's decision.An hour later,the nurse returned and found Mr.Hill feeding his wife again.The nurse tried to stop him again.Mr.Hill refused and claimed that the clinical staff was trying to starve his wife; he also threatened to get violent with the nurse.The nurse decided to walk away and documented the event in Mrs.Hill's chart.The outcome as depicted by Thomas' conflict stages can be considered to be:

Mrs.Hill,aged 68,was hospitalized after a stroke.The speech therapist recommended that oral feeding be stopped because of her dysplasia.During visiting hours,Mr.Hill fed his wife some noodles.The nurse noticed this and stopped Mr.Hill from feeding his wife,telling him it was the doctor's decision.An hour later,the nurse returned and found Mr.Hill feeding his wife again.The nurse tried to stop him again.Mr.Hill refused and claimed that the clinical staff was trying to starve his wife; he also threatened to get violent with the nurse.The nurse decided to walk away and documented the event in Mrs.Hill's chart.According to Thomas' Four Stages of Conflict,in which stage could the nurse have been more effective?

In trying to achieve Magnet™ status,the chief nursing officer establishes a shared governance model to help nurses experience job satisfaction.However,some nurses who have enjoyed working with less autonomy resist this change and begin to criticize and make rude comments about managers who embrace this model,as well as colleagues who support it.The comments are largely ignored because those who are making them are well established nurses who are often vocal about their displeasure with the organization.Organizational conflict is arising from which of the following?

Jane has transferred from the ICU to the CCU.She is very set in the way she makes assignments and encourages her new peers to adopt this method without sharing the rationale for why it is better.This is a good example of a process and procedure that creates which type of conflict?