Question 1

________ socialization tries to strip away certain characteristics of the recruit.

Accepted Answer

A) Random 
B) Fixed 
C) Collective 
D) Divestiture 
E) Formal 
A) Random 
B) Fixed 
C) Collective 
D) Divestiture 
E) Formal

Question 2

Which of the following types of socialization involves putting the new employee directly into the job, with little or no special attention?

Accepted Answer

A) investiture socialization 
B) serial socialization 
C) collective socialization 
D) fixed socialization 
E) informal socialization 
A) investiture socialization 
B) serial socialization 
C) collective socialization 
D) fixed socialization 
E) informal socialization

Question 3

Explain the characteristics of a positive organizational culture.

Accepted Answer

A positive organizational culture emphas

Question 4

When you start to accept the differences between your expectations and the reality of the organization, you move into the ________ stage of socialization.

Accepted Answer

A) prearrival 
B) post-arrival 
C) acceptance 
D) metamorphosis 
E) post-encounter 
A) prearrival 
B) post-arrival 
C) acceptance 
D) metamorphosis 
E) post-encounter

Question 5

The encounter stage of the socialization process consists of the period of learning that occurs before a new employee joins an organization.

Accepted Answer

A) True 
 B)False

Question 6

Higgins has recently joined a new law firm expecting to participate in exciting environmental law cases and cutting-edge research. After one month at the firm, he still hasn't been assigned a case and spends most of his time filing standardized appeals for title disputes with insurance companies. In which stage of the socialization process is Higgins?

Accepted Answer

A) prearrival 
B) encounter 
C) metamorphosis 
D) post-encounter 
E) post-arrival 
A) prearrival 
B) encounter 
C) metamorphosis 
D) post-encounter 
E) post-arrival

Question 7

The ________ process helps candidates learn about the organization, and if employees perceive a conflict between their values and those of the organization, they can remove themselves from the applicant pool.

Accepted Answer

A) orientation 
B) training 
C) performance evaluation 
D) selection 
E) institutionalization 
A) orientation 
B) training 
C) performance evaluation 
D) selection 
E) institutionalization

Question 8

________ is a process that helps new employees adapt to the prevailing organizational culture.

Accepted Answer

A) Satisficing 
B) Reciprocal interdependence 
C) Socialization 
D) Formalization 
E) Social loafing 
A) Satisficing 
B) Reciprocal interdependence 
C) Socialization 
D) Formalization 
E) Social loafing

Question 9

Describe and explain the five most prevalent climate categories that comprise the ethical dimensions of organization cultures.

Accepted Answer

The five most prevalent climate categori

Question 10

Grace works for a pet store where everyone is committed to the happiness of the animals. Often employees, bosses, and hourly workers alike come into the store "off the clock" and spend time training the animals. Everyone loves the store, the animals, and their jobs. This attitude of her co-workers inspires Grace to do her best. Based on this information, we can say that Grace is experiencing the effects of ________.

Accepted Answer

A) decentralization 
B) organizational climate 
C) high departmentalization 
D) low formalization 
E) high work specialization 
A) decentralization 
B) organizational climate 
C) high departmentalization 
D) low formalization 
E) high work specialization

Question 11

When formal authority and control systems are reduced, the ________ provided by a strong culture ensure(s)that everyone is pointed in the same direction.

Accepted Answer

A) rules and regulations 
B) shared meaning 
C) rituals 
D) socialization 
E) rigid hierarchy 
A) rules and regulations 
B) shared meaning 
C) rituals 
D) socialization 
E) rigid hierarchy

Question 12

During the ________ stage, a new employee compares his or her expectations with the realities in the organization.

Accepted Answer

A) prearrival 
B) encounter 
C) metamorphosis 
D) post-arrival 
E) post-encounter 
A) prearrival 
B) encounter 
C) metamorphosis 
D) post-arrival 
E) post-encounter

Question 13

Which of the following statements is true regarding effects of national culture on organizational culture and ethical behavior within an organization?

Accepted Answer

A) As compared to managers in the United States, managers in developing economies are less likely to see ethical decisions as embedded in a social environment. 
B) Organizations can safely ignore local culture while establishing its operation in another country. 
C) Generally, U.S. managers see bribery, nepotism, and favoring personal contacts as highly unethical. 
D) Organizational cultures rarely reflect national culture. 
E) Most U.S. managers do not view profit maximization as a moral obligation. 
A) As compared to managers in the United States, managers in developing economies are less likely to see ethical decisions as embedded in a social environment. 
B) Organizations can safely ignore local culture while establishing its operation in another country. 
C) Generally, U.S. managers see bribery, nepotism, and favoring personal contacts as highly unethical. 
D) Organizational cultures rarely reflect national culture. 
E) Most U.S. managers do not view profit maximization as a moral obligation.

Question 14

An organizational culture that encourages its managers to engage in severe competition and discourages them from taking risks and innovating is most likely to shape high ethical standards among its members.

Accepted Answer

A) True 
 B)False

Question 15

Culture is most likely to be a liability when ________.

Accepted Answer

A) the employees of the organization are highly skilled 
B) the organization's environment is dynamic 
C) the organization's management is highly efficient 
D) the organization is highly centralized 
E) the organization scores low on the degree of formalization 
A) the employees of the organization are highly skilled 
B) the organization's environment is dynamic 
C) the organization's management is highly efficient 
D) the organization is highly centralized 
E) the organization scores low on the degree of formalization

Question 16

________ typically contain narratives about the organization's founders, rule breaking, and reactions to past mistakes.

Accepted Answer

A) Stories 
B) Material symbols 
C) Rituals 
D) Organizational charts 
E) Corporate chants 
A) Stories 
B) Material symbols 
C) Rituals 
D) Organizational charts 
E) Corporate chants

Question 17

Which of the following steps could your supervisor take to best help you develop a commitment to your new company?

Accepted Answer

A) encourage you to work independently at first to learn the ropes 
B) explain the rules and policies of the organization to you 
C) discourage you from putting too much emphasis on your perception of the organization 
D) encourage you to look carefully at your own assumptions, which may be biased 
E) encourage you to develop friendship ties within the organization 
A) encourage you to work independently at first to learn the ropes 
B) explain the rules and policies of the organization to you 
C) discourage you from putting too much emphasis on your perception of the organization 
D) encourage you to look carefully at your own assumptions, which may be biased 
E) encourage you to develop friendship ties within the organization

Question 18

Explain the concept of organizational climate.

Accepted Answer

Organizational climate refers to the sha

Question 19

Apprenticeship is an example of ________ socialization.

Accepted Answer

A) divestiture 
B) variable 
C) serial 
D) informal 
E) investiture 
A) divestiture 
B) variable 
C) serial 
D) informal 
E) investiture

Question 20

Rainbow Corp. hires a new secretary, Polonova, who differs from the vast majority of the company's employees in terms of her ethnicity. The company has a collectivist culture with a culturally diverse workforce and several policies to support the minorities. Yet, after a few weeks, she quits the company. Which of the following, if true, helps explain why she quit?

Accepted Answer

A) Rainbow Corp. recently had a huge turnover and plans to expand its market. 
B) All secretaries, regardless of their gender, are paid equal salaries at Rainbow Corp. 
C) Polonova is gregarious and comfortable in changing contexts and ambiguous situations. 
D) Polonova has a strong sense of personal ambition and independence. 
E) Polonova is more likely to conform to others' ideas and opinions rather than come up with her own. 
A) Rainbow Corp. recently had a huge turnover and plans to expand its market. 
B) All secretaries, regardless of their gender, are paid equal salaries at Rainbow Corp. 
C) Polonova is gregarious and comfortable in changing contexts and ambiguous situations. 
D) Polonova has a strong sense of personal ambition and independence. 
E) Polonova is more likely to conform to others' ideas and opinions rather than come up with her own.

________ socialization tries to strip away certain characteristics of the recruit.

Which of the following types of socialization involves putting the new employee directly into the job, with little or no special attention?

Explain the characteristics of a positive organizational culture.

When you start to accept the differences between your expectations and the reality of the organization, you move into the ________ stage of socialization.

The encounter stage of the socialization process consists of the period of learning that occurs before a new employee joins an organization.

The ________ process helps candidates learn about the organization, and if employees perceive a conflict between their values and those of the organization, they can remove themselves from the applicant pool.

________ is a process that helps new employees adapt to the prevailing organizational culture.

Describe and explain the five most prevalent climate categories that comprise the ethical dimensions of organization cultures.

When formal authority and control systems are reduced, the ________ provided by a strong culture ensure(s)that everyone is pointed in the same direction.

During the ________ stage, a new employee compares his or her expectations with the realities in the organization.

Which of the following statements is true regarding effects of national culture on organizational culture and ethical behavior within an organization?

An organizational culture that encourages its managers to engage in severe competition and discourages them from taking risks and innovating is most likely to shape high ethical standards among its members.

Culture is most likely to be a liability when ________.

________ typically contain narratives about the organization's founders, rule breaking, and reactions to past mistakes.

Which of the following steps could your supervisor take to best help you develop a commitment to your new company?

Explain the concept of organizational climate.

Apprenticeship is an example of ________ socialization.

What Is Organizational Behavior?

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Motivation: From Concepts to Applications

Foundations of Group Behavior

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organization Structure

Human Resource Policies and Practices

Organizational Change and Stress Management

Filters

Exam 16: Organizational Culture

________ socialization tries to strip away certain characteristics of the recruit.

Which of the following types of socialization involves putting the new employee directly into the job, with little or no special attention?

Explain the characteristics of a positive organizational culture.

When you start to accept the differences between your expectations and the reality of the organization, you move into the ________ stage of socialization.

The encounter stage of the socialization process consists of the period of learning that occurs before a new employee joins an organization.

The ________ process helps candidates learn about the organization, and if employees perceive a conflict between their values and those of the organization, they can remove themselves from the applicant pool.

________ is a process that helps new employees adapt to the prevailing organizational culture.

Describe and explain the five most prevalent climate categories that comprise the ethical dimensions of organization cultures.

When formal authority and control systems are reduced, the ________ provided by a strong culture ensure(s)that everyone is pointed in the same direction.

During the ________ stage, a new employee compares his or her expectations with the realities in the organization.

Which of the following statements is true regarding effects of national culture on organizational culture and ethical behavior within an organization?

An organizational culture that encourages its managers to engage in severe competition and discourages them from taking risks and innovating is most likely to shape high ethical standards among its members.

Culture is most likely to be a liability when ________.

________ typically contain narratives about the organization's founders, rule breaking, and reactions to past mistakes.

Which of the following steps could your supervisor take to best help you develop a commitment to your new company?

Explain the concept of organizational climate.

Apprenticeship is an example of ________ socialization.

What Is Organizational Behavior?

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Motivation: From Concepts to Applications

Foundations of Group Behavior

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organization Structure

Human Resource Policies and Practices

Organizational Change and Stress Management

Filters