Exam 10: Understanding Work Teams

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GoAir, a low-cost airline, has created a team made up of employees from production, planning, quality control, tooling, design engineering, and information systems to automate the company's C-17 program. This team is most likely to be an example of a ________ team.

(Multiple Choice)
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To retain its edge in the organic health food market, Natura has established a high-priority team comprised of senior executives from the company's production, marketing, and research divisions. These employees work together closely to study consumer attitudes about organic health foods and come up with a closely monitored development and marketing strategy for new products. This ensures that each division is informed of the specific needs, timelines, and expected outcomes of the strategy. It also makes Natura a company that adapts to changes in market trends swiftly. The team Natura uses here is of the ________ type.

(Multiple Choice)
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The goal of work groups is ________.

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Discuss the difference between a work group and a work team.

(Essay)
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Which of the following statements best defines a work group?

(Multiple Choice)
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Which of the following is true with regard to use of individuals and teams?

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In which of the following teams is leadership of most importance to coordinate the efforts of various teams in order to produce a desired outcome?

(Multiple Choice)
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The term team cohesion means members are emotionally attached to one another and motivated toward the team because of their attachment. Team cohesion is a useful tool to predict team outcomes.

(True/False)
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FDS is a government agency which holds its yearly appraisals in December and provides employees with merit-based incentives based on their individual performance ratings. Merit is the only criterion for incentives at FDS and this is likely to have a strong positive impact on group performance.

(True/False)
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Cross-functional teams consist of employees from about the same hierarchical level, but from different work areas, who come together to accomplish a task.

(True/False)
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Which of the following types of teams allows for collaboration between team members who are physically dispersed?

(Multiple Choice)
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Which of the following is not one of the key components of effective teams?

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Which of the following statements is true regarding a cross-functional team?

(Multiple Choice)
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A software development firm has witnessed substantial growth and seeks to expand and reorganize its structure to meet the demands from clients in a better manner. HR has been given a clear directive that one of the major criteria for selection of recruits would be the candidate's ability to function as a team player. This is because the company is revamping all its major functions from the traditional departmental model to an arrangement of flexible teams. Joe Sanchez, one of the firm's oldest and most experienced employees, has demonstrated considerable ability in developing the best programs, but he prefers to work alone. The company does not wish to lose resources like Sanchez and others who lack the ability to work in groups, but teamwork is essential to its reorganization. Which of the following strategies will help rectify this problem?

(Multiple Choice)
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What is social loafing? How can the management undermine the tendency of social loafing?

(Essay)
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The work of your group would be better done in teams if the members of the team are ________.

(Multiple Choice)
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When individuals engage in ________, they coast on the group's effort because their particular contributions cannot be identified.

(Multiple Choice)
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Which of the following statements is true with regard to team processes?

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Virtual teams are characterized by ________ in comparison to teams which interact face-to-face.

(Multiple Choice)
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Which of the following is an example of a task conflict?

(Multiple Choice)
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