Exam 3: Attitudes and Job Satisfaction

Susan Daniels works for an event management company and is discontent with her job because she was passed over for a promotion. She has now composed a list of concerns and plans to discuss the issue with her supervisor. Daniels' response to the problem is referred to as ________.

Abigail Jones is a sales executive at Orbit Bank in Brussels. She is the best performer on her team and often gets the highest number of corporate accounts for the company. However, she feels that she does not get sufficient credit for her hard work. During lunch, she says to her colleague, "I have been getting the largest accounts for the bank for the past eight months. Yet, my manager never acknowledges the kind of effort I put in to get these accounts." Which component of attitude is being demonstrated by Jones?

Attitudes that our memories can easily access are less likely to predict our behavior.

Any incompatibility between two or more attitudes or between behavior and attitudes results in ________.

Employees' beliefs in the degree to which they influence their work environment, their competence, the meaningfulness of their jobs, and their perceived autonomy is known as psychological empowerment.

Bryan Eusebius has a positive attitude toward his organization. He feels the management treats all employees fairly in matters concerning rewards, is understanding toward their needs and requirements, and allows them to have a voice in decisions. Bryan's attitude toward his organization is indicative of ________.

To get his company through some hard economic times, Ben's working hours have just been reduced from 40 hours a week to 33. Ben is upset about the reduction in time and pay, but he shows up at work every morning and is willing to patiently wait until economic times improve and he can go back to working full time. Which of the following types of response is being displayed by Ben?

Which of the following is true with regard to moderating variables in attitude relationships?

Henry Hutchins is discontent with his job but believes that his supervisor is a good man who will do whatever is necessary to reduce his dissatisfaction with the job. He has decided to just wait and give his supervisor some time until conditions improve. Henry's response to this problem is termed as ________.

Janice Hartley works as a writer at a fashion magazine in New York. She was recently asked by her editor to write an article on "10 must-haves for the autumn season." Her editor has now sent back the article saying it is not interesting enough to hold the attention of the reader. Janice is upset and disappointed about the feedback. Which component of an attitude is represented in this scenario?

The single global rating approach to measuring job satisfaction is more sophisticated than the summation of job facets approach.

Employees are most likely to perceive their organization as supportive when ________.

With reference to cognitive dissonance, in which of the following situations is the attitude-behavior relationship most likely to be strong?

Maria Womack works for a bank in Michigan and is dissatisfied with the way her manager treats her. She is planning to quit her job and find a new position with another competitor bank. Her action represents the ________ response.

"Exit" is a passive and constructive response to dissatisfaction.

What are the three components of an attitude?

No individual can completely avoid dissonance.

Which of the following is true about the correlation between salary and job satisfaction?

Jason has been spending a great deal of work time talking to his co-workers about how dissatisfied he is with the job. He also has spent quite a bit of time discussing unionization. In the last week, Jason has arrived at work intoxicated twice. His behavior can be classified as ________ behavior.

Actively and constructively attempting to improve conditions is part of the loyalty response to dissatisfaction.