Exam 8: Training and Developing Employees

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When are measured to assess the effectiveness of a training program, variables such as liking of the program, satisfaction with the program, and attitude toward the program are assessed.

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The first step to ensuring success for on-the-job training programs is to .

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What is the goal of succession planning? What steps are involved in the process?

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Management development is a special approach to organizational change in which the employees themselves formulate the change that is required and implement it.

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Employee orientation programs range from brief, informal introductions to lengthy, formal courses.

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Which of the following training methods is the most popular?

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Lewin's change process consists of unfreezing, moving, and refreezing.

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Which of the following has the highest influence on organizational effectiveness?

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Which of the following is not part of the "Follow Up" step in ensuring success from on-the-job training?

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Computer-managed instruction (CMI)is able to provide some of the primary characteristics of a human tutor.

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Which form of on-the-job training usually involves having a learner study under the tutelage of a master craftsperson?

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Which of the following is not measured to evaluate a training program?

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Survey research is a technostructural OD technique.

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is a method in which trainees learn on actual or simulated equipment but are trained away from the job.

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Which of the following is not an application of organizational development?

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If an employer fails to train an employee adequately and an employee subsequently does harm to a third party, the court could find the employer liable for .

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Training sessions should be half-day or three-fourths day in length rather than a full day, because the learning curve goes down late in the day.

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Some estimate that 50% of the U.S. population reads below the eighth -grade level with about 90 million adults considered functionally illiterate.

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provides new employees with the basic background information required to perform their jobs satisfactorily.

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What is the final step in the training process?

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