Exam 3: Communication and Collaboration

The patient is admitted to the hospital with complaints of headache,nausea,and dizziness.She states that she has a final exam in the morning and needs to do well on it to pass the course,but she can't seem to get into it.She appears nervous and distracted and is unable to recall details.She most likely is showing manifestations of _____ anxiety.

The nurse observes that the patient is pacing in his room with clenched fists.When asked "What's wrong?" the patient states,"There's nothing wrong.I just want out of here." He then bangs his fist on the table and yells,"I've had it!" How should the nurse respond? (Select all that apply.)

Verbal communication includes which of the following? (Select all that apply.)

The patient tells the nurse that his mother left him when he was 5 years old.The nurse responds by saying,"You say that your mother left you when you were 5 years old?" This is an example of _______________.

The patient is talking about his fear of having surgery but is being vague and is using a lot of jargon.The nurse states,"I'm not sure what you mean.Could you tell me again?" This is an example of __________________.

Which behaviour should the nurse who is communicating with a potentially violent patient employ?

Nonverbal communication incorporates messages conveyed by

The nurse is attempting to teach the patient and his family about his care after discharge.The patient and the family demonstrate signs of anxiety during the teaching session.The nurse should consider doing what?

The patient is admitted to the emergency department for trauma received in a fist fight.He states that he could not control himself.He says that his wife left him for another man.He thinks it was because he was always too tired after working to do things.He says he has to work,and there is nothing he could do to change things.He says that he feels trapped in his job,but he knows nothing else.What could the altercation with the other man be a manifestation of?

Directing the conversation back to patient ideas,feelings,questions,or content is known as ___________________.

The patient is sitting at the bedside.He has not been eating and is just staring out of the window.The nurse approaches the patient and asks,"What are you thinking about?" What type of communication technique is this?

Anxiety that is the source of inattention,decreased perceptual field,and diaphoresis is classified as ____________________.

The nurse is explaining a procedure to a 2-year-old child.Which is the best approach to use?

In caring for patients of different cultures,it is important for the nurse to (Select all that apply.)

The nurse is preparing to give an intramuscular injection to the patient in room 320.The unregulated care provider (UCP)comes to the medication room and tells the nurse that the patient in room 316 is very angry with his roommate and is threatening to hit him.How should the nurse respond?

The patient is an older person who was brought to the hospital from an assisted-living community with complaints of anorexia and general malaise.The nurse at the assisted-living community reported that the patient was very ritualistic in his behaviour and fastidious in his dress and always took a shower in the evening before bed.The patient became very angry and upset when the patient care technician asked him to take his bath in the morning.What does this behaviour tell the nurse?

The patient states,"I don't know what my family will think about this." The nurse wishes to use the communication technique of clarification.Which of the following statements would fit that need best?

In dealing with angry patients,the nurse realizes that anger (Select all that apply.)

The patient is an older person who had hip surgery 3 days ago.He states that his hip hurts,but he does not like how the medicine makes him feel.He believes that he can tolerate the pain better than he can tolerate the medication.What would be the best response from the nurse?

An active process of receiving information that nonverbally communicates to the patient the nurse's interest and acceptance is classified as which of the following?