Question 1

All of the following are characteristics of an effective decision making group EXCEPT

Accepted Answer

A)  Time is well used 
B)  The decision is quickly made 
C)  The resources of all members are used 
D)  Members implement the decision 
A)  Time is well used 
B)  The decision is quickly made 
C)  The resources of all members are used 
D)  Members implement the decision

Question 2

Explain how groups can be used to help change people's behaviors and attitudes.

Accepted Answer

Groups can be used to help change people

Question 3

If you wish to change people's attitudes and behaviors, which is most effective?

Accepted Answer

A)  Entertaining and informative lectures 
B)  Interesting and informative reading materials 
C)  Group discussions 
D)  Second chance meetings 
A)  Entertaining and informative lectures 
B)  Interesting and informative reading materials 
C)  Group discussions 
D)  Second chance meetings

Question 4

In overcoming workers' resistance to change, research suggests that

Accepted Answer

A)  To save time, management should explain a change and have workers implement it 
B)  Managers should meet with representatives of the workers to help solve problems in implementing change 
C)  Managers and the workers should plan the change together 
D)  Managers should hire new workers who are willing to implement change. 
A)  To save time, management should explain a change and have workers implement it 
B)  Managers should meet with representatives of the workers to help solve problems in implementing change 
C)  Managers and the workers should plan the change together 
D)  Managers should hire new workers who are willing to implement change.

Question 5

If you consider both time to make a decision and time to implement it, the least time-consuming decision making method is probably

Accepted Answer

A)  Decision by authority 
B)  Decision by majority vote 
C)  Decision by consensus 
D)  Decision by expert 
A)  Decision by authority 
B)  Decision by majority vote 
C)  Decision by consensus 
D)  Decision by expert

Question 6

When a group chooses one out of two attractive options, members tend to

Accepted Answer

A)  Hold the unchosen option in reserve as an alternative 
B)  Discount the desirability of the unchosen option 
C)  Blame the expert if the chosen option does not work 
D)  Follow the group norms 
A)  Hold the unchosen option in reserve as an alternative 
B)  Discount the desirability of the unchosen option 
C)  Blame the expert if the chosen option does not work 
D)  Follow the group norms

Question 7

How does group size affect group decision-making?

Accepted Answer

Group size can significantly affect grou

Question 8

In the Delphi Technique, members stay meeting together until a decision is made.

Accepted Answer

A) True 
 B)False

Question 9

What are the advantages and disadvantages of decision by expert?

Accepted Answer

Decision by expert has several advantage

Question 10

In force field analysis, the problem is seen as

Accepted Answer

A)  An issue that administrators will need to negotiate 
B)  An issue that is too complex to be solved 
C)  A balance between forces working in the same direction 
D)  A balance between forces working in opposite directions 
A)  An issue that administrators will need to negotiate 
B)  An issue that is too complex to be solved 
C)  A balance between forces working in the same direction 
D)  A balance between forces working in opposite directions

Question 11

Which of the following characterizes groupthink?

Accepted Answer

A)  An extensive information search is used by the whole group 
B)  Anyone expressing doubts is pressured to conform 
C)  The group is paralyzed by the risks of making the decision 
D)  The group uses the ideas of outsiders instead of its own 
A)  An extensive information search is used by the whole group 
B)  Anyone expressing doubts is pressured to conform 
C)  The group is paralyzed by the risks of making the decision 
D)  The group uses the ideas of outsiders instead of its own

Question 12

Group polarization may occur because members

Accepted Answer

A)  Modify their opinions to go along with the group 
B)  Reject persuasive arguments if they are from other groups 
C)  Feel the group will protect them from ridicule 
D)  Are in a hurry to make a decision 
A)  Modify their opinions to go along with the group 
B)  Reject persuasive arguments if they are from other groups 
C)  Feel the group will protect them from ridicule 
D)  Are in a hurry to make a decision

Question 13

49 Which is NOT a step in ensuring high-quality decisions?

Accepted Answer

A)  Leaders communicate their position at the outset 
B)  Every member is assigned the role of challenging ideas 
C)  Devil's advocates are assigned the role of challenging ideas 
D)  Outside experts are invited to attend and challenge group views 
A)  Leaders communicate their position at the outset 
B)  Every member is assigned the role of challenging ideas 
C)  Devil's advocates are assigned the role of challenging ideas 
D)  Outside experts are invited to attend and challenge group views

Question 14

Decisions should be made by one group member when

Accepted Answer

A)  Time does not allow for a group decision 
B)  Group members are extremely dissimilar 
C)  Group members cannot reach agreement 
D)  Never - all group members should be involved at all times 
A)  Time does not allow for a group decision 
B)  Group members are extremely dissimilar 
C)  Group members cannot reach agreement 
D)  Never - all group members should be involved at all times

Question 15

Discuss two reasons why it is important to have all members involved in decision-making.

Accepted Answer

There are several reasons why it is impo

Question 16

Explain whether face-to-face or computer-mediated decision-making results in better decision-making and tell why.

Accepted Answer

The effectiveness of face-to-face versus

Question 17

What are the advantages and disadvantages of decision by averaging member's opinions?

Accepted Answer

Decision by averaging member's opinions

Question 18

Describe the characteristics of groupthink.

Accepted Answer

Groupthink is a phenomenon that occurs w

Question 19

Explain what group polarization is and why groups may polarize.

Accepted Answer

Group polarization refers to the phenome

Question 20

Process gain is when

Accepted Answer

A)  Group members share their unique information 
B)  Group members gain insight into the group process 
C)  Group members gain insight unknown to any individual member 
D)  Groups make decisions more extreme that the initial inclination of its members 
A)  Group members share their unique information 
B)  Group members gain insight into the group process 
C)  Group members gain insight unknown to any individual member 
D)  Groups make decisions more extreme that the initial inclination of its members

All of the following are characteristics of an effective decision making group EXCEPT

Explain how groups can be used to help change people's behaviors and attitudes.

If you wish to change people's attitudes and behaviors, which is most effective?

In overcoming workers' resistance to change, research suggests that

If you consider both time to make a decision and time to implement it, the least time-consuming decision making method is probably

When a group chooses one out of two attractive options, members tend to

How does group size affect group decision-making?

In the Delphi Technique, members stay meeting together until a decision is made.

What are the advantages and disadvantages of decision by expert?

In force field analysis, the problem is seen as

Which of the following characterizes groupthink?

Group polarization may occur because members

49 Which is NOT a step in ensuring high-quality decisions?

Decisions should be made by one group member when

Discuss two reasons why it is important to have all members involved in decision-making.

Explain whether face-to-face or computer-mediated decision-making results in better decision-making and tell why.

What are the advantages and disadvantages of decision by averaging member's opinions?

Describe the characteristics of groupthink.

Explain what group polarization is and why groups may polarize.

Process gain is when

Group Dynamics

Experiential Learning

Group Goals, Social Interdependence,and Trust

Communication Within Groups

Leadership

Using Power

Controversy and Creativity

Managing Conflicts of Interest

Valuing Diversity

Cooperative Learning in the Classroom

Leading Growth and Counseling Groups

Team Development, Team Training

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Exam 7: Decision Making

All of the following are characteristics of an effective decision making group EXCEPT

Explain how groups can be used to help change people's behaviors and attitudes.

If you wish to change people's attitudes and behaviors, which is most effective?

In overcoming workers' resistance to change, research suggests that

If you consider both time to make a decision and time to implement it, the least time-consuming decision making method is probably

When a group chooses one out of two attractive options, members tend to

How does group size affect group decision-making?

In the Delphi Technique, members stay meeting together until a decision is made.

What are the advantages and disadvantages of decision by expert?

In force field analysis, the problem is seen as

Which of the following characterizes groupthink?

Group polarization may occur because members

49 Which is NOT a step in ensuring high-quality decisions?

Decisions should be made by one group member when

Discuss two reasons why it is important to have all members involved in decision-making.

Explain whether face-to-face or computer-mediated decision-making results in better decision-making and tell why.

What are the advantages and disadvantages of decision by averaging member's opinions?

Describe the characteristics of groupthink.

Explain what group polarization is and why groups may polarize.

Process gain is when

Group Dynamics

Experiential Learning

Group Goals, Social Interdependence,and Trust

Communication Within Groups

Leadership

Using Power

Controversy and Creativity

Managing Conflicts of Interest

Valuing Diversity

Cooperative Learning in the Classroom

Leading Growth and Counseling Groups

Team Development, Team Training

Filters