Question 1

Which medical assistant has a good work ethic?

Accepted Answer

A)  Angela, who arrives on time every day 
B)  Roy, who completes his duties and leaves early 
C)  John, who is sick often and has missed several days of work 
D)  Mac, who complains to the patients about his workload 
A)  Angela, who arrives on time every day 
B)  Roy, who completes his duties and leaves early 
C)  John, who is sick often and has missed several days of work 
D)  Mac, who complains to the patients about his workload

Question 2

System software and application software have the same meaning.

Accepted Answer

A) True 
 B)False

Question 3

Which of the following is an output device?

Accepted Answer

A)  Printer 
B)  Scanner 
C)  Light pen 
D)  Keyboard 
A)  Printer 
B)  Scanner 
C)  Light pen 
D)  Keyboard

Question 4

DVD stands for ________________________.

Accepted Answer

The answer of DVD stands for ________________________....

Question 5

A kilobyte is approximately 2,410 bits.

Accepted Answer

A) True 
 B)False

Question 6

DSL operates over a telephone line.

Accepted Answer

A) True 
 B)False

Question 7

In written communication, which of the following should not be capitalized unless the word is the first word of a sentence?

Accepted Answer

A)  Names of people 
B)  National nouns and adjectives 
C)  Common nouns 
D)  Proper nouns 
A)  Names of people 
B)  National nouns and adjectives 
C)  Common nouns 
D)  Proper nouns

Question 8

On a professional letter's signature block, how many blank lines should be placed between the closing and the typed name and credentials of the sender?

Accepted Answer

A)  One 
B)  Two 
C)  Three 
D)  Four 
A)  One 
B)  Two 
C)  Three 
D)  Four

Question 9

Which of the following terms is spelled correctly?

Accepted Answer

A)  Tolerence 
B)  Tolerance 
A)  Tolerence 
B)  Tolerance

Question 10

Which of the following terms is spelled correctly?

Accepted Answer

A)  Disseminated 
B)  Desseminated 
A)  Disseminated 
B)  Desseminated

Question 11

Which of the following words is spelled incorrectly?

Accepted Answer

A)  Pamphlet 
B)  Questionnairre 
C)  Height 
D)  Committee 
A)  Pamphlet 
B)  Questionnairre 
C)  Height 
D)  Committee

Question 12

Business envelopes are usually number _____.

Accepted Answer

The answer of Business envelopes are usually number _____....

Question 13

All of the following are advantages to using laser printers except

Accepted Answer

A)  cost. 
B)  speed. 
C)  quality of printing. 
D)  efficiency. 
A)  cost. 
B)  speed. 
C)  quality of printing. 
D)  efficiency.

Question 14

Which of the following terms is spelled correctly?

Accepted Answer

A)  Commensurate 
B)  Commensarate 
A)  Commensurate 
B)  Commensarate

Question 15

Which of the following terms is spelled correctly?

Accepted Answer

A)  Demeaner 
B)  Demeanor 
A)  Demeaner 
B)  Demeanor

Question 16

Generally, a business letter is __________ spaced.

Accepted Answer

The answer of Generally, a business letter is __________ spaced....

Question 17

__________ was enacted partly to ensure that medical records would be kept private and confidential.

Accepted Answer

The answer of __________ was enacted partly to ensure that...

Question 18

The most commonly used input device that allows the computer operator to select commands by interfacing with the monitor screen is called the

Accepted Answer

A)  cursor. 
B)  scanner. 
C)  control key. 
D)  mouse. 
A)  cursor. 
B)  scanner. 
C)  control key. 
D)  mouse.

Question 19

Which size letterhead is appropriate for most business correspondence?

Accepted Answer

A)  5 1/2 * 8 1/2 inches 
B)  7 1/4 * 10 1/2 inches 
C)  8 1/2 * 11 inches 
D)  17 *22 inches 
A)  5 1/2 * 8 1/2 inches 
B)  7 1/4 * 10 1/2 inches 
C)  8 1/2 * 11 inches 
D)  17 *22 inches

Question 20

Which of the following terms is spelled correctly?

Accepted Answer

A)  Optimistic 
B)  Optimestic 
A)  Optimistic 
B)  Optimestic

Exam 7: Technology and Written Communication in the Medical Office

Which medical assistant has a good work ethic?

System software and application software have the same meaning.

Which of the following is an output device?

DVD stands for ________________________.

A kilobyte is approximately 2,410 bits.

DSL operates over a telephone line.

In written communication, which of the following should not be capitalized unless the word is the first word of a sentence?

On a professional letter's signature block, how many blank lines should be placed between the closing and the typed name and credentials of the sender?

Which of the following terms is spelled correctly?

Which of the following terms is spelled correctly?

Which of the following words is spelled incorrectly?

Business envelopes are usually number _____.

All of the following are advantages to using laser printers except

Which of the following terms is spelled correctly?

Which of the following terms is spelled correctly?

Generally, a business letter is __________ spaced.

__________ was enacted partly to ensure that medical records would be kept private and confidential.

The most commonly used input device that allows the computer operator to select commands by interfacing with the monitor screen is called the

Which size letterhead is appropriate for most business correspondence?

Which of the following terms is spelled correctly?

Competency-Based Education and the Medical Assistant Student

The Medical Assistant and the Healthcare Team

Professional Behavior in the Workplace

Therapeutic Communications

Medicine and Law

Medicine and Ethics

Telephone Techniques

Scheduling Appointments and Patient Processing

Daily Operations in the Ambulatory Care Setting

The Health Record

Basics of Diagnostic Coding

Basics of Procedural Coding

Basics of Health Insurance

Medical Billing and Reimbursement

Patient Accounts, Collections, and Practice Management

Banking Services and Procedures

Supervision and Human Resources Management

Medical Practice Marketing and Customer Service

Infection Control

Patient Assessment

Patient Education

Nutrition and Health Promotion

Vital Signs

Assisting With the Primary Physical Examination

Principles of Pharmacology

Pharmacology Math

Administering Medications

Safety and Emergency Practices

Assisting in Ophthalmology and Otolaryngology

Assisting in Dermatology

Assisting in Gastroenterology

Assisting in Urology and Male Reproduction

Assisting in Obstetrics and Gynecology

Assisting in Pediatrics

Assisting in Orthopedic Medicine

Assisting in Neurology and Mental Health

Assisting in Endocrinology

Assisting in Pulmonary Medicine

Assisting in Cardiology

Assisting in Geriatrics

Principles of Electrocardiography

Assisting With Diagnostic Imaging

Assisting in the Clinical Laboratory

Assisting in the Analysis of Urine

Assisting in Blood Collection

Assisting in the Analysis of Blood

Assisting in Microbiology and Immunology

Surgical Supplies and Instruments

Surgical Asepsis and Assisting With Surgical Procedures

Career Development and Life Skills

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