Question 1

Two formal groups that are often established in organizations are ________ and ________.

Accepted Answer

A) transitory groups;recurrent groups 
B) interest groups;committees 
C) in-groups;out-groups 
D) committees;work teams 
E) interest groups;work teams 
A) transitory groups;recurrent groups 
B) interest groups;committees 
C) in-groups;out-groups 
D) committees;work teams 
E) interest groups;work teams

Question 2

A people-related step in building an effective team is setting stable goals and priorities for the team.

Accepted Answer

A) True 
 B)False

Question 3

Problem-solving teams consist of 5 to 12 volunteer members from different areas of the department who discuss ways to improve quality and efficiency.

Accepted Answer

A) True 
 B)False

Question 4

Which one of the following is an analytical tool that can be used to determine what informal groups exist in an organization and who the members of those groups are?

Accepted Answer

A) informal matrix 
B) sociometry 
C) social network diagram 
D) PERT 
E) reciprocity diagram 
A) informal matrix 
B) sociometry 
C) social network diagram 
D) PERT 
E) reciprocity diagram

Question 5

Because of the importance of technology in today's workplace,collaboration is mostly a task-related issue.

Accepted Answer

A) True 
 B)False

Question 6

Which one of the following is a major reason to establish a committee?

Accepted Answer

A) to obtain status and social satisfaction that people might not enjoy without group membership 
B) to perpetuate social and cultural values that group members consider important 
C) to encourage groupthink 
D) to handle routine organizational activities 
E) to develop new ideas for solving existing organizational problems 
A) to obtain status and social satisfaction that people might not enjoy without group membership 
B) to perpetuate social and cultural values that group members consider important 
C) to encourage groupthink 
D) to handle routine organizational activities 
E) to develop new ideas for solving existing organizational problems

Question 7

Which one of the following statements about a problem-solving team is true?

Accepted Answer

A) It is typically formed to discuss ways to improve quality in all phases of the organization,to make organizational processes more efficient,or to improve the overall work environment. 
B) It is a creative team which involves a highly-integrated group of several skilled individuals who are cross-trained and have the responsibility and authority to perform some specified activity. 
C) Management must respond to the problem-solving team's recommendations by implementing them in their entirety. 
D) Generally responsible for whole tasks as opposed to "parts" of a job,the problem-solving team is an important new way of structuring,managing,and rewarding work. 
E) It is generally permanent in nature,with the focus of the team shifting from one problem to another over time. 
A) It is typically formed to discuss ways to improve quality in all phases of the organization,to make organizational processes more efficient,or to improve the overall work environment. 
B) It is a creative team which involves a highly-integrated group of several skilled individuals who are cross-trained and have the responsibility and authority to perform some specified activity. 
C) Management must respond to the problem-solving team's recommendations by implementing them in their entirety. 
D) Generally responsible for whole tasks as opposed to "parts" of a job,the problem-solving team is an important new way of structuring,managing,and rewarding work. 
E) It is generally permanent in nature,with the focus of the team shifting from one problem to another over time.

Question 8

Linda,a project manager at a cosmetic company,is handling an assignment to rejuvenate the company's supply chain management.Linda is working with a new team of experts who have never worked with each other before.Linda,having the experience of handling different kinds of teams,helped her team members sort out their difference of opinion on how to update the company's supply chain.Eventually,her team started respecting each other's opinions and valuing their differences.Linda was no more involved in decision making and problem solving since her team members were working better together and were in a position to take on more responsibility.This is an example of the ________.

Accepted Answer

A) learning stage of team development 
B) storming stage of team development 
C) norming stage of team development 
D) adjourning stage of team development 
E) forming stage of team development 
A) learning stage of team development 
B) storming stage of team development 
C) norming stage of team development 
D) adjourning stage of team development 
E) forming stage of team development

Question 9

In Deb's role as supervisor,she assigned a formal group for a special project.While she was initially pleased with the group's progress on their tasks,she now fears the group may be suffering from ________ as the members of the group appear to be so cohesively attached that they are unwilling to consider alternative solutions.

Accepted Answer

A) group shrinkage 
B) groupstorming 
C) groupthink 
D) group detriment 
E) group measurement 
A) group shrinkage 
B) groupstorming 
C) groupthink 
D) group detriment 
E) group measurement

Question 10

Which one of the following statements about a group is true?

Accepted Answer

A) They are characterized by occasional communication among members over time and a size small enough to permit face-to-face communication. 
B) The most common technique for accomplishing work through people is dividing them into work groups. 
C) Groups invariably cause desirable consequences within the organization. 
D) Groups are a simple gathering of people consisting of 5 or more people. 
E) Groups exist only in some organizational structures. 
A) They are characterized by occasional communication among members over time and a size small enough to permit face-to-face communication. 
B) The most common technique for accomplishing work through people is dividing them into work groups. 
C) Groups invariably cause desirable consequences within the organization. 
D) Groups are a simple gathering of people consisting of 5 or more people. 
E) Groups exist only in some organizational structures.

Question 11

When a group reaches the group solidarity stage,the members are likely to compete with each other.

Accepted Answer

A) True 
 B)False

Question 12

Which stage of team development is characterized by a focus on solving organizational problems and meeting assigned challenges?

Accepted Answer

A) forming 
B) storming 
C) acceptance 
D) performing 
E) adjourning 
A) forming 
B) storming 
C) acceptance 
D) performing 
E) adjourning

Question 13

Informal groups are divided into ________ and ________.

Accepted Answer

A) committees;work teams 
B) virtual groups;task groups 
C) command groups;task groups 
D) committees;venture groups 
E) interest groups;friendship groups 
A) committees;work teams 
B) virtual groups;task groups 
C) command groups;task groups 
D) committees;venture groups 
E) interest groups;friendship groups

Question 14

Which one of the following is a procedural step that could be taken to increase the probability that a committee will be successful?

Accepted Answer

A) rephrasing ideas already expressed 
B) specifying the authority of the committee 
C) bringing all members into active participation 
D) stimulating further thought by members 
E) keeping the goals of the group flexible 
A) rephrasing ideas already expressed 
B) specifying the authority of the committee 
C) bringing all members into active participation 
D) stimulating further thought by members 
E) keeping the goals of the group flexible

Question 15

The membership of friendship groups in an organization tend to remain static over long periods of time.

Accepted Answer

A) True 
 B)False

Question 16

________ is the mode of thinking that group members engage in when the desire for agreement so dominates the group that it overrides the need to realistically appraise alternative problem solutions.

Accepted Answer

A) Social loafing 
B) Group polarization 
C) Groupthink 
D) Cognitive dissonance 
E) Collective intelligence 
A) Social loafing 
B) Group polarization 
C) Groupthink 
D) Cognitive dissonance 
E) Collective intelligence

Question 17

A type of formal group made up of organizational members who interact with one another to accomplish non-routine tasks for the organization is a/an ________ group.

Accepted Answer

A) organization 
B) human 
C) work 
D) command 
E) task 
A) organization 
B) human 
C) work 
D) command 
E) task

Question 18

An organizational team established to help eliminate a specified issue within the organization is a ________.

Accepted Answer

A) committee 
B) virtual team 
C) problem-solving team 
D) cross-functional team 
E) self-managed team 
A) committee 
B) virtual team 
C) problem-solving team 
D) cross-functional team 
E) self-managed team

Question 19

Betty,working for Creative Minds Advertising,decided with a few of her colleagues to have a potluck lunch once each month.This is an example of ________.

Accepted Answer

A) a friendship group 
B) an interest group 
C) a committee 
D) a task group 
E) a special-purpose team 
A) a friendship group 
B) an interest group 
C) a committee 
D) a task group 
E) a special-purpose team

Question 20

Interest groups are ________.

Accepted Answer

A) command groups 
B) self-managed work teams 
C) formal groups 
D) task groups 
E) informal groups 
A) command groups 
B) self-managed work teams 
C) formal groups 
D) task groups 
E) informal groups

Two formal groups that are often established in organizations are and .

A people-related step in building an effective team is setting stable goals and priorities for the team.

Problem-solving teams consist of 5 to 12 volunteer members from different areas of the department who discuss ways to improve quality and efficiency.

Which one of the following is an analytical tool that can be used to determine what informal groups exist in an organization and who the members of those groups are?

Because of the importance of technology in today's workplace,collaboration is mostly a task-related issue.

Which one of the following is a major reason to establish a committee?

Which one of the following statements about a problem-solving team is true?

Which one of the following statements about a group is true?

When a group reaches the group solidarity stage,the members are likely to compete with each other.

Which stage of team development is characterized by a focus on solving organizational problems and meeting assigned challenges?

Informal groups are divided into and .

Which one of the following is a procedural step that could be taken to increase the probability that a committee will be successful?

The membership of friendship groups in an organization tend to remain static over long periods of time.

________ is the mode of thinking that group members engage in when the desire for agreement so dominates the group that it overrides the need to realistically appraise alternative problem solutions.

A type of formal group made up of organizational members who interact with one another to accomplish non-routine tasks for the organization is a/an ________ group.

An organizational team established to help eliminate a specified issue within the organization is a ________.

Betty,working for Creative Minds Advertising,decided with a few of her colleagues to have a potluck lunch once each month.This is an example of ________.

Interest groups are ________.

Introducing Modern Management: Concepts and Skills

Management and Entrepreneurship: Handling Start-Ups and New Ventures

Managers,society,and Sustainability

Management and Diversity

Managing in the Global Arena

Encouraging Creativity and Innovation

Plans and Planning Tools

Making Decisions

Strategic Planning: Strategies, tactics, and Competitive Dynamics

Fundamentals of Organizing

Responsibility, authority, and Delegation

Human Resource Management

Changing Organizations

Influencing and Communication

Leadership

Motivation

Managing Organization Culture

Controlling,information,and Technology

Production and Control

Filters

Exam 17: Groups and Teams

Two formal groups that are often established in organizations are ________ and ________.

A people-related step in building an effective team is setting stable goals and priorities for the team.

Problem-solving teams consist of 5 to 12 volunteer members from different areas of the department who discuss ways to improve quality and efficiency.

Which one of the following is an analytical tool that can be used to determine what informal groups exist in an organization and who the members of those groups are?

Because of the importance of technology in today's workplace,collaboration is mostly a task-related issue.

Which one of the following is a major reason to establish a committee?

Which one of the following statements about a problem-solving team is true?

Which one of the following statements about a group is true?

When a group reaches the group solidarity stage,the members are likely to compete with each other.

Which stage of team development is characterized by a focus on solving organizational problems and meeting assigned challenges?

Informal groups are divided into ________ and ________.

Which one of the following is a procedural step that could be taken to increase the probability that a committee will be successful?

The membership of friendship groups in an organization tend to remain static over long periods of time.

________ is the mode of thinking that group members engage in when the desire for agreement so dominates the group that it overrides the need to realistically appraise alternative problem solutions.

A type of formal group made up of organizational members who interact with one another to accomplish non-routine tasks for the organization is a/an ________ group.

An organizational team established to help eliminate a specified issue within the organization is a ________.

Betty,working for Creative Minds Advertising,decided with a few of her colleagues to have a potluck lunch once each month.This is an example of ________.

Interest groups are ________.

Introducing Modern Management: Concepts and Skills

Management and Entrepreneurship: Handling Start-Ups and New Ventures

Managers,society,and Sustainability

Management and Diversity

Managing in the Global Arena

Encouraging Creativity and Innovation

Plans and Planning Tools

Making Decisions

Strategic Planning: Strategies, tactics, and Competitive Dynamics

Fundamentals of Organizing

Responsibility, authority, and Delegation

Human Resource Management

Changing Organizations

Influencing and Communication

Leadership

Motivation

Managing Organization Culture

Controlling,information,and Technology

Production and Control

Filters

Two formal groups that are often established in organizations are and .

Informal groups are divided into and .