Question 1

Which one of the following best identifies yardsticks that determine whether organizational performance is adequate?

Accepted Answer

A) problems 
B) plans 
C) lessons 
D) standards 
E) dollars 
A) problems 
B) plans 
C) lessons 
D) standards 
E) dollars

Question 2

A manager can develop a sense of identification with his/her subordinates by ________.

Accepted Answer

A) moving up the organizational hierarchy 
B) enhancing his position power 
C) creating a perception that subordinates are dependent on the manager 
D) demonstrating his control over organizational resources 
E) espousing goals,values,and ideals commonly held by his subordinates 
A) moving up the organizational hierarchy 
B) enhancing his position power 
C) creating a perception that subordinates are dependent on the manager 
D) demonstrating his control over organizational resources 
E) espousing goals,values,and ideals commonly held by his subordinates

Question 3

Generally Accepted System Security Principles (GASSP)equity principle states that management shall respect the rights of all employees when setting policy regarding security measures.

Accepted Answer

A) True 
 B)False

Question 4

Which one of the following is the first step in the controlling process?

Accepted Answer

A) controlling performance 
B) taking corrective action 
C) measuring performance 
D) recognizing problems 
E) comparing performance standards 
A) controlling performance 
B) taking corrective action 
C) measuring performance 
D) recognizing problems 
E) comparing performance standards

Question 5

In order to increase his personal power,a manager should ________.

Accepted Answer

A) move up the organizational hierarchy 
B) demonstrate a high level of expertise 
C) downplay his authority over organizational resources 
D) minimize subordinates' perception that they are dependent on him or her 
E) focus on enhancing his position power 
A) move up the organizational hierarchy 
B) demonstrate a high level of expertise 
C) downplay his authority over organizational resources 
D) minimize subordinates' perception that they are dependent on him or her 
E) focus on enhancing his position power

Question 6

Which one of the following activities improves IS effectiveness?

Accepted Answer

A) controlling the medium of information technology 
B) planning the IS security 
C) managing user satisfaction 
D) organizing the information system procedure 
E) controlling user authorization 
A) controlling the medium of information technology 
B) planning the IS security 
C) managing user satisfaction 
D) organizing the information system procedure 
E) controlling user authorization

Question 7

The total power a manager possesses is made up of two different kinds of power: ________.

Accepted Answer

A) recognizing symptoms and problems 
B) social power and reward power 
C) authority and accountability 
D) position power and personal power 
E) ownership power and skill power 
A) recognizing symptoms and problems 
B) social power and reward power 
C) authority and accountability 
D) position power and personal power 
E) ownership power and skill power

Question 8

Which one of the following types of information would be most appropriate for the middle management of a large corporation?

Accepted Answer

A) environmental data and trends 
B) summaries and exception reports of operating results 
C) summary reports of transactions 
D) detailed reports of problems 
E) forecasts 
A) environmental data and trends 
B) summaries and exception reports of operating results 
C) summary reports of transactions 
D) detailed reports of problems 
E) forecasts

Question 9

The extent to which an individual is able to influence others so they respond to orders is called ________.

Accepted Answer

A) benchmark 
B) responsibility 
C) accountability 
D) power 
E) strength 
A) benchmark 
B) responsibility 
C) accountability 
D) power 
E) strength

Question 10

________ decisions relate to determining organizational objectives and designating the corresponding action necessary to reach them.

Accepted Answer

A) Strategic planning 
B) Operational control 
C) Tactical control 
D) Operational planning 
E) Management control 
A) Strategic planning 
B) Operational control 
C) Tactical control 
D) Operational planning 
E) Management control

Question 11

In response to the increasing threat of security issues to information systems,private and public organizations around the world came together in 1992 to form the ________.

Accepted Answer

A) International Association for Computer Systems Security 
B) Information Systems Security Association 
C) International Information Security Foundation 
D) Network Security Framework Forum 
E) System Administration,Networking,and Security Institute 
A) International Association for Computer Systems Security 
B) Information Systems Security Association 
C) International Information Security Foundation 
D) Network Security Framework Forum 
E) System Administration,Networking,and Security Institute

Question 12

Because Jamie is the manager,her subordinates follow her instructions.This is an example of ________.

Accepted Answer

A) personal power 
B) position power 
C) total power 
D) social power 
E) absolute power 
A) personal power 
B) position power 
C) total power 
D) social power 
E) absolute power

Question 13

Information required for decisions related to strategic planning should ________.

Accepted Answer

A) emphasize the performance history of the organization 
B) focus on the internal organization environment 
C) focus largely on the external organizational environment 
D) have a narrow scope and be to the point 
E) be very detailed 
A) emphasize the performance history of the organization 
B) focus on the internal organization environment 
C) focus largely on the external organizational environment 
D) have a narrow scope and be to the point 
E) be very detailed

Question 14

________ involves ensuring that an event occurs as it was planned to occur.

Accepted Answer

A) Control 
B) Planning 
C) Influencing 
D) Organizing 
E) Designing 
A) Control 
B) Planning 
C) Influencing 
D) Organizing 
E) Designing

Question 15

________ decisions relate to obtaining and effectively and efficiently using the organizational resources necessary to reach organizational objectives.

Accepted Answer

A) Strategic planning 
B) Operational control 
C) Strategic control 
D) Operational planning 
E) Management control 
A) Strategic planning 
B) Operational control 
C) Strategic control 
D) Operational planning 
E) Management control

Question 16

________ involves measuring the degree to which employees,or users,are satisfied with the IS.

Accepted Answer

A) Measuring employee satisfaction 
B) Managing price satisfaction 
C) Managing user satisfaction 
D) Managing employee proficiency 
E) Formatting the IS 
A) Measuring employee satisfaction 
B) Managing price satisfaction 
C) Managing user satisfaction 
D) Managing employee proficiency 
E) Formatting the IS

Question 17

________ indicate the type of training programs company personnel should undergo to develop properly.

Accepted Answer

A) Market position standards 
B) Personnel development standards 
C) Productivity standards 
D) Product leadership standards 
E) Social responsibility standards 
A) Market position standards 
B) Personnel development standards 
C) Productivity standards 
D) Product leadership standards 
E) Social responsibility standards

Question 18

Before taking a corrective action,management should compare measured performance to standards and make sure that their measurements of organizational performance are ________.

Accepted Answer

A) valid and reliable 
B) a problem and not a symptom 
C) important to organizational success 
D) related to tasks and not structure 
E) goal-related 
A) valid and reliable 
B) a problem and not a symptom 
C) important to organizational success 
D) related to tasks and not structure 
E) goal-related

Question 19

________ sets the goals for the firm,while ________ monitors progress towards the accomplishment of the goals.

Accepted Answer

A) Controlling;planning 
B) Planning;leading 
C) Planning;controlling 
D) Influencing;controlling 
E) Planning;influencing 
A) Controlling;planning 
B) Planning;leading 
C) Planning;controlling 
D) Influencing;controlling 
E) Planning;influencing

Question 20

Which one of the following is the last step in the controlling process?

Accepted Answer

A) comparing measured performance to standards 
B) taking corrective action 
C) measuring performance 
D) establishing standards 
E) establishing units for measuring performance 
A) comparing measured performance to standards 
B) taking corrective action 
C) measuring performance 
D) establishing standards 
E) establishing units for measuring performance

Which one of the following best identifies yardsticks that determine whether organizational performance is adequate?

A manager can develop a sense of identification with his/her subordinates by ________.

Generally Accepted System Security Principles (GASSP)equity principle states that management shall respect the rights of all employees when setting policy regarding security measures.

Which one of the following is the first step in the controlling process?

In order to increase his personal power,a manager should ________.

Which one of the following activities improves IS effectiveness?

The total power a manager possesses is made up of two different kinds of power: ________.

Which one of the following types of information would be most appropriate for the middle management of a large corporation?

The extent to which an individual is able to influence others so they respond to orders is called ________.

________ decisions relate to determining organizational objectives and designating the corresponding action necessary to reach them.

In response to the increasing threat of security issues to information systems,private and public organizations around the world came together in 1992 to form the ________.

Because Jamie is the manager,her subordinates follow her instructions.This is an example of ________.

Information required for decisions related to strategic planning should ________.

________ involves ensuring that an event occurs as it was planned to occur.

________ decisions relate to obtaining and effectively and efficiently using the organizational resources necessary to reach organizational objectives.

________ involves measuring the degree to which employees,or users,are satisfied with the IS.

________ indicate the type of training programs company personnel should undergo to develop properly.

Before taking a corrective action,management should compare measured performance to standards and make sure that their measurements of organizational performance are ________.

sets the goals for the firm,while monitors progress towards the accomplishment of the goals.

Which one of the following is the last step in the controlling process?

Introducing Modern Management: Concepts and Skills

Management and Entrepreneurship: Handling Start-Ups and New Ventures

Managers,society,and Sustainability

Management and Diversity

Managing in the Global Arena

Encouraging Creativity and Innovation

Plans and Planning Tools

Making Decisions

Strategic Planning: Strategies, tactics, and Competitive Dynamics

Fundamentals of Organizing

Responsibility, authority, and Delegation

Human Resource Management

Changing Organizations

Influencing and Communication

Leadership

Motivation

Groups and Teams

Managing Organization Culture

Production and Control

Filters

Exam 19: Controlling,information,and Technology

Which one of the following best identifies yardsticks that determine whether organizational performance is adequate?

A manager can develop a sense of identification with his/her subordinates by ________.

Generally Accepted System Security Principles (GASSP)equity principle states that management shall respect the rights of all employees when setting policy regarding security measures.

Which one of the following is the first step in the controlling process?

In order to increase his personal power,a manager should ________.

Which one of the following activities improves IS effectiveness?

The total power a manager possesses is made up of two different kinds of power: ________.

Which one of the following types of information would be most appropriate for the middle management of a large corporation?

The extent to which an individual is able to influence others so they respond to orders is called ________.

________ decisions relate to determining organizational objectives and designating the corresponding action necessary to reach them.

In response to the increasing threat of security issues to information systems,private and public organizations around the world came together in 1992 to form the ________.

Because Jamie is the manager,her subordinates follow her instructions.This is an example of ________.

Information required for decisions related to strategic planning should ________.

________ involves ensuring that an event occurs as it was planned to occur.

________ decisions relate to obtaining and effectively and efficiently using the organizational resources necessary to reach organizational objectives.

________ involves measuring the degree to which employees,or users,are satisfied with the IS.

________ indicate the type of training programs company personnel should undergo to develop properly.

Before taking a corrective action,management should compare measured performance to standards and make sure that their measurements of organizational performance are ________.

________ sets the goals for the firm,while ________ monitors progress towards the accomplishment of the goals.

Which one of the following is the last step in the controlling process?

Introducing Modern Management: Concepts and Skills

Management and Entrepreneurship: Handling Start-Ups and New Ventures

Managers,society,and Sustainability

Management and Diversity

Managing in the Global Arena

Encouraging Creativity and Innovation

Plans and Planning Tools

Making Decisions

Strategic Planning: Strategies, tactics, and Competitive Dynamics

Fundamentals of Organizing

Responsibility, authority, and Delegation

Human Resource Management

Changing Organizations

Influencing and Communication

Leadership

Motivation

Groups and Teams

Managing Organization Culture

Production and Control

Filters

sets the goals for the firm,while monitors progress towards the accomplishment of the goals.