Exam 14: Managing Crisis Personally and Professionally

​A helper needs to be prepared cognitively and emotionally to see the variety of clients and situations that can take a toll personally and professionally on them. The authors list several factors that may influence one's crisis response. Describe 2-3 of these factors and explain how they may relate to you.

The psychological first aid model the Los Angeles Unified School District uses to prepare teachers to work with students in the aftermath of a crisis consists of all of the following components EXCEPT

​Sometimes, the initial level of intervention does not resolve a client's crisis. The effects of the crisis can linger, and vestiges much be worked through. This is where __________ becomes necessary.

__________ is the ability of an individual to cope with and bounce back from stressful and adverse events.​

__________ is a feeling of strain and pressure that can originate from external sources or internal sources.​

__________ is a stress-related syndrome that results from the cumulative drain on the helper's capacity to care for others.​

In order to help clients in crisis, the helper must identify __________, which include people in the client's life from whom they can draw strength during their crisis.​

The task of helpers ​who offer __________ is to help individuals tap any resources available to them to restore a sense of equilibrium, which will eventually enable them to work through their reactions so that they can meet future challenges.

The stress generated by listening to multiple stories of trauma that clients bring to therapy may lead to a deterioration of the counselor's resiliency or coping abilities over time is defined as

__________ uses a variety of psychodynamic, cognitive behavioral, and eclectic ​approaches to help individuals cope with the personal experience and retain to the trauma event.