Question 1

_____ describes the amount of data that a system can transfer in a fixed time period.

Accepted Answer

A)  Latency 
B)  Resolution 
C)  Dimensionality 
D)  Bandwidth 
A)  Latency 
B)  Resolution 
C)  Dimensionality 
D)  Bandwidth

Question 2

_____ is a process that monitors current activity and performance levels,anticipates future activity,and forecasts the resources needed to provide desired levels of service.

Accepted Answer

A)  Restructuring 
B)  Capacity planning 
C)  Resource sizing 
D)  Reorganizing 
A)  Restructuring 
B)  Capacity planning 
C)  Resource sizing 
D)  Reorganizing

Question 3

_____ prevents unauthorized users from creating,modifying,or deleting information.

Accepted Answer

A)  Availability 
B)  Integrity 
C)  Confidentiality 
D)  Evacuation 
A)  Availability 
B)  Integrity 
C)  Confidentiality 
D)  Evacuation

Question 4

One highly publicized form of social engineering is called post texting,which is a method of obtaining personal information under false pretenses.

Accepted Answer

A) True 
 B)False

Question 5

Hard skills include communications,interpersonal,and perceptive abilities.

Accepted Answer

A) True 
 B)False

Question 6

_____,a risk control strategy,eliminates risks by adding protective safeguards.

Accepted Answer

A)  Avoidance 
B)  Acceptance 
C)  Conveyance 
D)  Transference 
A)  Avoidance 
B)  Acceptance 
C)  Conveyance 
D)  Transference

Question 7

Corrective maintenance _____.

Accepted Answer

A)  adds enhancements to an operational system and makes the system easier to use 
B)  diagnoses and corrects errors in an operational system 
C)  involves changing an operational system to make it more efficient,reliable,or maintainable 
D)  competes for resources in an operational system 
A)  adds enhancements to an operational system and makes the system easier to use 
B)  diagnoses and corrects errors in an operational system 
C)  involves changing an operational system to make it more efficient,reliable,or maintainable 
D)  competes for resources in an operational system

Question 8

The _____ is the configuration of a system documented at the beginning of the project and consists of all necessary system requirements and design constraints.

Accepted Answer

A)  functional baseline 
B)  extension baseline 
C)  allocated baseline 
D)  product baseline 
A)  functional baseline 
B)  extension baseline 
C)  allocated baseline 
D)  product baseline

Question 9

Perfective maintenance usually is cost effective _____ a system's operational life.

Accepted Answer

A)  early in 
B)  during the middle of 
C)  during the end of 
D)  throughout 
A)  early in 
B)  during the middle of 
C)  during the end of 
D)  throughout

Question 10

In a secluded engineering attack,an intruder uses social interaction to gain access to a computer system.

Accepted Answer

A) True 
 B)False

Question 11

Adaptive maintenance involves changing an operational system to make it more efficient,reliable,or maintainable.

Accepted Answer

A) True 
 B)False

Question 12

Backup media can include tape,hard drives,optical storage,and online storage.

Accepted Answer

A) True 
 B)False

Question 13

In maintenance management,_____ means examining the whole in order to learn about the individual elements.

Accepted Answer

A)  synthesis 
B)  adoption 
C)  analysis 
D)  elucidation 
A)  synthesis 
B)  adoption 
C)  analysis 
D)  elucidation

Question 14

As enterprise-wide information systems grow more complex,configuration management becomes trivial.

Accepted Answer

A) True 
 B)False

Question 15

_____ is the process of tracking system releases.

Accepted Answer

A)  Configuration control 
B)  Version control 
C)  Source control 
D)  Quality control 
A)  Configuration control 
B)  Version control 
C)  Source control 
D)  Quality control

Question 16

In a typical system,the initial version of the system is 1.0,and the release that includes the first set of maintenance changes is version _____.

Accepted Answer

A)  2.1 
B) 1.1 
C)   0.1 
D) 2.1. 
A)  2.1 
B) 1.1 
C)   0.1 
D) 2.1.

Question 17

The main objective of training is to show users how the system can help them perform their jobs.

Accepted Answer

A) True 
 B)False

Question 18

The _____ describes a system at the beginning of system operation and includes the results of performance and acceptance tests for the operational system.

Accepted Answer

A)  functional baseline 
B)  operational baseline 
C)  allocated baseline 
D)  product baseline 
A)  functional baseline 
B)  operational baseline 
C)  allocated baseline 
D)  product baseline

Question 19

A system in its final stages requires corrective maintenance only to keep the system operational.

Accepted Answer

A) True 
 B)False

Question 20

If significant changes take place in an existing system or if a new version is released,the IT department might develop a _____.

Accepted Answer

A)  user training package 
B)  user presence software 
C)  maintenance module 
D)  utility index 
A)  user training package 
B)  user presence software 
C)  maintenance module 
D)  utility index

_____ describes the amount of data that a system can transfer in a fixed time period.

_____ is a process that monitors current activity and performance levels,anticipates future activity,and forecasts the resources needed to provide desired levels of service.

_____ prevents unauthorized users from creating,modifying,or deleting information.

One highly publicized form of social engineering is called post texting,which is a method of obtaining personal information under false pretenses.

Hard skills include communications,interpersonal,and perceptive abilities.

_____,a risk control strategy,eliminates risks by adding protective safeguards.

Corrective maintenance _____.

The _____ is the configuration of a system documented at the beginning of the project and consists of all necessary system requirements and design constraints.

Perfective maintenance usually is cost effective _____ a system's operational life.

In a secluded engineering attack,an intruder uses social interaction to gain access to a computer system.

Adaptive maintenance involves changing an operational system to make it more efficient,reliable,or maintainable.

Backup media can include tape,hard drives,optical storage,and online storage.

In maintenance management,_____ means examining the whole in order to learn about the individual elements.

As enterprise-wide information systems grow more complex,configuration management becomes trivial.

_____ is the process of tracking system releases.

In a typical system,the initial version of the system is 1.0,and the release that includes the first set of maintenance changes is version _____.

The main objective of training is to show users how the system can help them perform their jobs.

The _____ describes a system at the beginning of system operation and includes the results of performance and acceptance tests for the operational system.

A system in its final stages requires corrective maintenance only to keep the system operational.

If significant changes take place in an existing system or if a new version is released,the IT department might develop a _____.

Introduction to Systems Analysis and Design

Analyzing the Business Case

Managing Systems Projects

Requirements Engineering

Data and Process Modeling

Object Modeling

Development Strategies

User Interface Design

Data Design

System Architecture

Managing Systems Implementation

Communication-Tools

Case-Tools

Financial-Analysis-Tools

Internet-Resource-Tools

Filters

Exam 12: Managing Systems Support and Security

_____ describes the amount of data that a system can transfer in a fixed time period.

_____ is a process that monitors current activity and performance levels,anticipates future activity,and forecasts the resources needed to provide desired levels of service.

_____ prevents unauthorized users from creating,modifying,or deleting information.

One highly publicized form of social engineering is called post texting,which is a method of obtaining personal information under false pretenses.

Hard skills include communications,interpersonal,and perceptive abilities.

_____,a risk control strategy,eliminates risks by adding protective safeguards.

Corrective maintenance _____.

The _____ is the configuration of a system documented at the beginning of the project and consists of all necessary system requirements and design constraints.

Perfective maintenance usually is cost effective _____ a system's operational life.

In a secluded engineering attack,an intruder uses social interaction to gain access to a computer system.

Adaptive maintenance involves changing an operational system to make it more efficient,reliable,or maintainable.

Backup media can include tape,hard drives,optical storage,and online storage.

In maintenance management,_____ means examining the whole in order to learn about the individual elements.

As enterprise-wide information systems grow more complex,configuration management becomes trivial.

_____ is the process of tracking system releases.

In a typical system,the initial version of the system is 1.0,and the release that includes the first set of maintenance changes is version _____.

The main objective of training is to show users how the system can help them perform their jobs.

The _____ describes a system at the beginning of system operation and includes the results of performance and acceptance tests for the operational system.

A system in its final stages requires corrective maintenance only to keep the system operational.

If significant changes take place in an existing system or if a new version is released,the IT department might develop a _____.

Introduction to Systems Analysis and Design

Analyzing the Business Case

Managing Systems Projects

Requirements Engineering

Data and Process Modeling

Object Modeling

Development Strategies

User Interface Design

Data Design

System Architecture

Managing Systems Implementation

Communication-Tools

Case-Tools

Financial-Analysis-Tools

Internet-Resource-Tools

Filters