Exam 8: Foundations of Group Behaviour

Your group is engaged in problem solving and the group's goal is to identify as many solutions as possible.Which size group should be most effective?

Several years ago,you began a small retail store to sell computer parts.The store grew and the business expanded to offer computer repair and custom computer programming.You have noticed that employees have definite expectations about what their appropriate role within the expanding company should be. You can help them understand their roles and the roles of other people by explaining some common facts about roles.All of the following statements are true EXCEPT:

Individual decisions are generally preferable to group decisions when __________ is sought.

What is group cohesiveness and how can cohesiveness be encouraged?

Group decisions are generally preferable to individual decisions when ________ is sought.

Fuse Pty Ltd is a human resource consulting firm.From Monday through Thursday,the consultants typically have filled schedules meeting with clients and making calls to set up appointments.In contrast,their Fridays are generally fairly relaxed;they tend to spend a fair amount of time socialising with their fellow consultants.As a professional consultancy,all the employees in the firm dress fairly formally in full business attire. Within two weeks of work,Jane,the new employee,also finds that just like other consultants,her schedule is often filled between Monday to Thursday and her Fridays tend to be more relaxed.This is most likely because of ________ norms.

Several years ago,you began a small retail store to sell computer parts.The store grew and the business expanded to offer computer repair and custom computer programming.You have noticed that employees have definite expectations about what their appropriate role within the expanding company should be. To clear up confusion,you have decided that you must come to an unwritten agreement with each employee about your mutual expectations.You are developing a(n):

Which of the following is NOT a characteristic that makes social identity important to a person?

Which of the following is NOT a common class of norms appearing in most workgroups?

Carly is restructuring departments and is creating teams to increase the effectiveness of her departments.She recognises that the size of groups impacts their overall behaviour. Given what Carly knows about groups,what is a good group size for a group that must take action?

One example of work group norms deals with performance-related processes.Examples of performance norms include all of the following EXCEPT:

Which group decision-making type encourages the highest commitment to the group solution?

The ________ defines mutual expectations along with behavioural expectations that go with every role.

Acceptable standards of behaviour that are shared by the group's members are called:

Most conflict will be resolved by the completion of the first stage in the group's development.

Fred,Vera,Martin,Susan and Chen all bump into each other at a wedding.They start to talk and soon realise that they share certain bonds.Fred and Vera both support the local cricket team.Vera,Susan and Martin went to the same university.Martin and Chen both go to the same church.Also,Fred and Susan both held their first jobs together at the same McDonald's store.Further,Fred and Martin were born in the same week and went to the same high school,and their mothers know each other. In this group of five people,what characteristic of social identity is likely to cause Vera and Susan to bond?

How does group size affect a group's behaviour?

Carly is restructuring departments and is creating teams to increase the effectiveness of her departments.She recognises that the size of groups impacts their overall behaviour. Carly has learned in an OB course that:

Differentiate between formal and informal groups.

Astro Inc.is reorganising and your new work group begins working together on Monday morning.Your university course in organisational behaviour contained information about the stages of group development,and your supervisor has asked your advice about the predictable stages of group development. You are predicting the most productive stage will be: