Question 1

__________ anchor the present in the past and explain and legitimise current practices.

Accepted Answer

A) Stories 
B) Rituals 
C) Material symbols 
D) Languages 
A) Stories 
B) Rituals 
C) Material symbols 
D) Languages

Question 2

Organisational cultures often reflect national culture.

Accepted Answer

A) True 
 B)False

Question 3

To create a more ethical culture,management should do which of the following?

Accepted Answer

A) provide protective mechanisms for divisiveness 
B) covertly reward unethical acts that align with the vision while overtly punishing ethical ones 
C) communicate ethical expectations 
D) none of the above 
A) provide protective mechanisms for divisiveness 
B) covertly reward unethical acts that align with the vision while overtly punishing ethical ones 
C) communicate ethical expectations 
D) none of the above

Question 4

High formalisation in an organisation creates all of the following EXCEPT:

Accepted Answer

A) promoting effective customer responsiveness. 
B) a lack of trust. 
C) stifling of creativity. 
D) impeding initiative. 
A) promoting effective customer responsiveness. 
B) a lack of trust. 
C) stifling of creativity. 
D) impeding initiative.

Question 5

A decentralised structure within a company makes the creation of a strong culture:

Accepted Answer

A) more difficult. 
B) more strategic. 
C) less difficult. 
D) less strategic. 
A) more difficult. 
B) more strategic. 
C) less difficult. 
D) less strategic.

Question 6

Mark is the founder of a small company that customises animated graphics and web pages for clients.As an individual,Mark is easy-going,friendly and not overly fond of strict rules and regulations.When Mark started building up his company,he tended to select individuals that shared these characteristics.Mark also had a wall of quotes in the office that reinforced an easy-going and fun atmosphere in the workplace.This wall of quotes was always highlighted to new employees. This scenario reflects how an organisation's culture can be determined by:

Accepted Answer

A) the employee selection process. 
B) a founder's attributes. 
C) socialisation of employees. 
D) all of the above. 
A) the employee selection process. 
B) a founder's attributes. 
C) socialisation of employees. 
D) all of the above.

Question 7

Which of the following terms is NOT part of the definition of a strong culture?

Accepted Answer

A) low behavioural controls 
B) great influence on members' behaviour 
C) widely shared values 
D) intensely held values 
A) low behavioural controls 
B) great influence on members' behaviour 
C) widely shared values 
D) intensely held values

Question 8

__________ are used to reinforce organisational values through repetitive activities.

Accepted Answer

A) Rituals 
B) Symbols 
C) Stories 
D) Languages 
A) Rituals 
B) Symbols 
C) Stories 
D) Languages

Question 9

All of the following terms help define a ritual EXCEPT:

Accepted Answer

A) reinforcement of key values. 
B) repetition. 
C) stories. 
D) sequence of activities. 
A) reinforcement of key values. 
B) repetition. 
C) stories. 
D) sequence of activities.

Question 10

Discuss what happens when organisations become institutionalised,and explain how it relates to culture.

Accepted Answer

When an organisation becomes institution

Question 11

The degree to which employees are encouraged to be innovative and take risks is called 'aggressiveness'.

Accepted Answer

A) True 
 B)False

Question 12

How does culture begin and how can an organisation keep its culture alive?

Accepted Answer

An organisation's current customs,tradit

Question 13

The primary or dominant values that are accepted throughout the organisation are:

Accepted Answer

A) mini-values. 
B) jargon. 
C) formalised culture. 
D) core values. 
A) mini-values. 
B) jargon. 
C) formalised culture. 
D) core values.

Question 14

Culture creation occurs in all of the following ways EXCEPT:

Accepted Answer

A) Founders only hire and keep employees who feel and think the way they do. 
B) Founders indoctrinate and socialise employees to their way of thinking and feeling. 
C) The founders' own behaviour acts as a role model that encourages employees to identify with them and thereby internalise their beliefs. 
D) Founders traditionally let organisational members decide an organisation's culture. 
A) Founders only hire and keep employees who feel and think the way they do. 
B) Founders indoctrinate and socialise employees to their way of thinking and feeling. 
C) The founders' own behaviour acts as a role model that encourages employees to identify with them and thereby internalise their beliefs. 
D) Founders traditionally let organisational members decide an organisation's culture.

Question 15

Distinguish 'dominant culture' from a 'subculture'.

Accepted Answer

A dominant culture expresses the core va

Question 16

You are new to an organisation and do not really know what to expect about the socialisation process.You are a recent MBA and have an undergraduate degree in computer science.Your new firm is a software development company with an emphasis in the health care industry. The time prior to entry to the organisation in which you learned business attitudes and behaviours is called:

Accepted Answer

A) education. 
B) metamorphosis stage. 
C) pre-arrival stage. 
D) encounter stage. 
A) education. 
B) metamorphosis stage. 
C) pre-arrival stage. 
D) encounter stage.

Question 17

In contrasting organisational culture with job satisfaction,the former __________ while the latter __________.

Accepted Answer

A) evaluates;describes 
B) is implied;is described 
C) describes;evaluates 
D) is written;is implied 
A) evaluates;describes 
B) is implied;is described 
C) describes;evaluates 
D) is written;is implied

Question 18

The dominant culture is:

Accepted Answer

A) the culture of the industry leader. 
B) synonymous with the organisation's culture. 
C) the degree of sharedness. 
D) the sum of the subcultures. 
A) the culture of the industry leader. 
B) synonymous with the organisation's culture. 
C) the degree of sharedness. 
D) the sum of the subcultures.

Question 19

What are rituals? Give an example.

Accepted Answer

Culture is transmitted to employees in a

Question 20

During the ______ stage of socialisation,an employee's attitudes and behaviour change.

Accepted Answer

A) selection 
B) metamorphosis 
C) encounter 
D) pre-arrival 
A) selection 
B) metamorphosis 
C) encounter 
D) pre-arrival

__________ anchor the present in the past and explain and legitimise current practices.

Organisational cultures often reflect national culture.

To create a more ethical culture,management should do which of the following?

High formalisation in an organisation creates all of the following EXCEPT:

A decentralised structure within a company makes the creation of a strong culture:

Which of the following terms is NOT part of the definition of a strong culture?

__________ are used to reinforce organisational values through repetitive activities.

All of the following terms help define a ritual EXCEPT:

Discuss what happens when organisations become institutionalised,and explain how it relates to culture.

The degree to which employees are encouraged to be innovative and take risks is called 'aggressiveness'.

How does culture begin and how can an organisation keep its culture alive?

The primary or dominant values that are accepted throughout the organisation are:

Culture creation occurs in all of the following ways EXCEPT:

Distinguish 'dominant culture' from a 'subculture'.

In contrasting organisational culture with job satisfaction,the former while the latter .

The dominant culture is:

What are rituals? Give an example.

During the ______ stage of socialisation,an employee's attitudes and behaviour change.

What Is Organisational Behaviour

Diversity in Organisations

Attitudes and Job Satisfaction

Personality and Values

Emotions and Moods

Perception and Individual Decision Making

Motivation: From Concept to Application

Foundations of Group Behaviour

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organisational Structure

Organisational Change and Stress Management

Filters

Exam 15: Organisational Culture

__________ anchor the present in the past and explain and legitimise current practices.

Organisational cultures often reflect national culture.

To create a more ethical culture,management should do which of the following?

High formalisation in an organisation creates all of the following EXCEPT:

A decentralised structure within a company makes the creation of a strong culture:

Which of the following terms is NOT part of the definition of a strong culture?

__________ are used to reinforce organisational values through repetitive activities.

All of the following terms help define a ritual EXCEPT:

Discuss what happens when organisations become institutionalised,and explain how it relates to culture.

The degree to which employees are encouraged to be innovative and take risks is called 'aggressiveness'.

How does culture begin and how can an organisation keep its culture alive?

The primary or dominant values that are accepted throughout the organisation are:

Culture creation occurs in all of the following ways EXCEPT:

Distinguish 'dominant culture' from a 'subculture'.

In contrasting organisational culture with job satisfaction,the former __________ while the latter __________.

The dominant culture is:

What are rituals? Give an example.

During the ______ stage of socialisation,an employee's attitudes and behaviour change.

What Is Organisational Behaviour

Diversity in Organisations

Attitudes and Job Satisfaction

Personality and Values

Emotions and Moods

Perception and Individual Decision Making

Motivation: From Concept to Application

Foundations of Group Behaviour

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organisational Structure

Organisational Change and Stress Management

Filters

In contrasting organisational culture with job satisfaction,the former while the latter .