Exam 6: Erp Systems

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Benefits of an ERP system include all of the following EXCEPT:

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A

CRM is a term for software solutions that help businesses manage customer relationships in an organized way.

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True

ERP modules include all EXCEPT:

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B

Data within an ERP system may be stored in an):

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The sales and services module of an ERP such as SAP would include all of the following components EXCEPT:

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The type of ERP system used by large, multinational corporations is known as

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The ERP program that uses the term "back office" in reference to managerial functions and "front office" in reference to customer and sales functions is:

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The strength of Peoplesoft is the human resources aspects of an organization.

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Manufacturing companies implement ERP systems for the primary purpose of

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Spending for ERP and ERP II systems has been consistently growing since the mid 1990s and the Y2K events.

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Spending on ERP systems increased or decreased based on several factors.These factors include all of the following EXCEPT:

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Business process reengineering means:

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The advantage of "best of the breed" is:

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Tier two describes software used by midsize businesses and organizations.

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The primary difference between ERP and ERP II systems is that ERP II may include:

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Customizing an ERP system is recommended wherever the business has an existing process to accomplish a goal and that process is not compatible with the ERP system.

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An enterprise resource planning ERP) system would:

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An enterprise resource planning ERP) system integrates all business processes and functions into a single software system using a single database.

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Management must examine feedback from the ERP system to assist in the proper management and control of operations and financial conditions.

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Business process reengineering means:

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