Question 1

Which of the following situations would a court or enforcement agency MOST likely consider illegal discrimination against non-English-speaking individuals?

Accepted Answer

A)  Omaha General Hospital requires all staff nurses to speak English. 
B)  Kramer's Department Store requires all sales staff to speak English. 
C)  The Dash Corporation requires all janitorial employees to speak English. 
D)  All of the above would be considered illegal discrimination against non-English-speaking individuals. 
A)  Omaha General Hospital requires all staff nurses to speak English. 
B)  Kramer's Department Store requires all sales staff to speak English. 
C)  The Dash Corporation requires all janitorial employees to speak English. 
D)  All of the above would be considered illegal discrimination against non-English-speaking individuals.

Question 2

Supervisors normally should refer workforce compliance questions to a:

Accepted Answer

A)  Personal attorney. 
B)  Human resource staff person. 
C)  Colleague. 
D)  Senior executive. 
A)  Personal attorney. 
B)  Human resource staff person. 
C)  Colleague. 
D)  Senior executive.

Question 3

The ADA applies to:

Accepted Answer

A)  Organizations with 15 or more employees. 
B)  Organizations with fewer than 15 employees. 
C)  All organizations regardless of the number of employees. 
D)  Only organizations that are not incorporated. 
A)  Organizations with 15 or more employees. 
B)  Organizations with fewer than 15 employees. 
C)  All organizations regardless of the number of employees. 
D)  Only organizations that are not incorporated.

Question 4

Describe what diversity is and why diversity is a "bottom-line" concern for organizations.

Accepted Answer

Diversity refers to a workforce that is

Question 5

Protected group employees are classes of employees who have been afforded protection by supervisory management.

Accepted Answer

A) True 
 B)False

Question 6

Women supervisors face much skepticism that rarely goes away, even after they have proven their competence.

Accepted Answer

A) True 
 B)False

Question 7

A supervisor does not have to be able to manage diversity in the workplace in order to be considered effective.

Accepted Answer

A) True 
 B)False

Question 8

Which of the following situations may be considered discriminatory:

Accepted Answer

A)  Must be Caucasian. 
B)  Must be 18 years old. 
C)  Must have a valid driver's license. 
D)  Must be able to speak English. 
A)  Must be Caucasian. 
B)  Must be 18 years old. 
C)  Must have a valid driver's license. 
D)  Must be able to speak English.

Question 9

It is a reality that certain categories of employees cannot be disciplined or discharged because of government regulations.

Accepted Answer

A) True 
 B)False

Question 10

What is a protected class?

Accepted Answer

A protected class is a group o

Question 11

Supervisors of integrated racial groups may be reluctant to discipline anyone to avoid charges of discrimination.

Accepted Answer

A) True 
 B)False

Question 12

The Rison Company requires all job applicants to submit to a drug test. This violates the provisions of the ADA.

Accepted Answer

A) True 
 B)False

Question 13

Most courts have ruled that the hiring of part-time or temporary help or the scheduling of extra overtime to accommodate a pregnant employee constitutes an unreasonable burden for employers.

Accepted Answer

A) True 
 B)False

Which of the following situations would a court or enforcement agency MOST likely consider illegal discrimination against non-English-speaking individuals?

Supervisors normally should refer workforce compliance questions to a:

The ADA applies to:

Describe what diversity is and why diversity is a "bottom-line" concern for organizations.

Protected group employees are classes of employees who have been afforded protection by supervisory management.

Women supervisors face much skepticism that rarely goes away, even after they have proven their competence.

A supervisor does not have to be able to manage diversity in the workplace in order to be considered effective.

Which of the following situations may be considered discriminatory:

It is a reality that certain categories of employees cannot be disciplined or discharged because of government regulations.

What is a protected class?

Supervisors of integrated racial groups may be reluctant to discipline anyone to avoid charges of discrimination.

The Rison Company requires all job applicants to submit to a drug test. This violates the provisions of the ADA.

Most courts have ruled that the hiring of part-time or temporary help or the scheduling of extra overtime to accommodate a pregnant employee constitutes an unreasonable burden for employers.

Supervising in Uncertain Times

The Managerial Functions

Communication: the Vital Link in Supervisory Management

Motivational Principles As Applied to Supervision

Solving Problems: Decision Making and the Supervisor

Positive Discipline

Supervisory Planning

Supervisory Organizing at the Departmental Level

The Supervisor and Employee Recruitment, Selection, Orientation and Training

Performance Management: Appraising, Coaching, Promoting, and Compensating

Supervisory Leadership and the Management of Change

Managing Work Groups: Teamwork, Morale and Counseling

Fundamentals of Controlling

Resolving Conflicts in the Workplace

Filters

Exam 13: Supervising a Diverse Workforce

Which of the following situations would a court or enforcement agency MOST likely consider illegal discrimination against non-English-speaking individuals?

Supervisors normally should refer workforce compliance questions to a:

The ADA applies to:

Describe what diversity is and why diversity is a "bottom-line" concern for organizations.

Protected group employees are classes of employees who have been afforded protection by supervisory management.

Women supervisors face much skepticism that rarely goes away, even after they have proven their competence.

A supervisor does not have to be able to manage diversity in the workplace in order to be considered effective.

Which of the following situations may be considered discriminatory:

It is a reality that certain categories of employees cannot be disciplined or discharged because of government regulations.

What is a protected class?

Supervisors of integrated racial groups may be reluctant to discipline anyone to avoid charges of discrimination.

The Rison Company requires all job applicants to submit to a drug test. This violates the provisions of the ADA.

Most courts have ruled that the hiring of part-time or temporary help or the scheduling of extra overtime to accommodate a pregnant employee constitutes an unreasonable burden for employers.

Supervising in Uncertain Times

The Managerial Functions

Communication: the Vital Link in Supervisory Management

Motivational Principles As Applied to Supervision

Solving Problems: Decision Making and the Supervisor

Positive Discipline

Supervisory Planning

Supervisory Organizing at the Departmental Level

The Supervisor and Employee Recruitment, Selection, Orientation and Training

Performance Management: Appraising, Coaching, Promoting, and Compensating

Supervisory Leadership and the Management of Change

Managing Work Groups: Teamwork, Morale and Counseling

Fundamentals of Controlling

Resolving Conflicts in the Workplace

Filters