Question 1

Cooperation is the process by which supervisors become connected with other individuals or groups to achieve particular goals.

Accepted Answer

A) True 
 B)False

Question 2

More times than not, which of the following is believed to be the least effective source of power?

Accepted Answer

A)  Reward. 
B)  Coercive. 
C)  Legitimate. 
D)  Expert. 
A)  Reward. 
B)  Coercive. 
C)  Legitimate. 
D)  Expert.

Question 3

An accounting supervisor typically meets with supervisors from production, sales, and shipping to coordinate cost accounting, inventory records and billing. This is using the process of cooperation.

Accepted Answer

A) True 
 B)False

Question 4

The six major classifications of management capabilities and skills are:

Accepted Answer

A)  Conceptual, administrative, technical, political, emotional intelligence, and human relations. 
B)  Coordination, cooperation, conceptual, administrative, political, and technical. 
C)  Human relations, emotional intelligence, conceptual, technical, political, and delegation. 
D)  Cooperation, human relations, conceptual, administrative, political, and technical. 
A)  Conceptual, administrative, technical, political, emotional intelligence, and human relations. 
B)  Coordination, cooperation, conceptual, administrative, political, and technical. 
C)  Human relations, emotional intelligence, conceptual, technical, political, and delegation. 
D)  Cooperation, human relations, conceptual, administrative, political, and technical.

Question 5

For a supervisor, having referent power means that the supervisor can refer his employees to the appropriate person in the organization who is capable of answering their questions.

Accepted Answer

A) True 
 B)False

Question 6

Supervisors are truly the "people in the middle" because:

Accepted Answer

A)  They are in charge of labor unions. 
B)  They do not have any professional contacts with management or labor. 
C)  They report to higher management and are the employees' primary contact with management. 
D)  They are in the middle-managerial level in any organization. 
A)  They are in charge of labor unions. 
B)  They do not have any professional contacts with management or labor. 
C)  They report to higher management and are the employees' primary contact with management. 
D)  They are in the middle-managerial level in any organization.

Question 7

A role of the supervisor is to do all those things that enable employees to effectively and efficiently achieve organizational objectives.

Accepted Answer

A) True 
 B)False

Question 8

At Barry Automotive, the members of Production Team A are willing to work with and help one another. This is called:

Accepted Answer

A)  Cooperation. 
B)  Coordination. 
C)  Leadership. 
D)  None of the above. 
A)  Cooperation. 
B)  Coordination. 
C)  Leadership. 
D)  None of the above.

Question 9

Technical skills involve the ability to plan, organize, and coordinate activities.

Accepted Answer

A) True 
 B)False

Question 10

The supervisory role is a difficult and demanding role because supervisors are people "in the middle."

Accepted Answer

A) True 
 B)False

Question 11

As is typical for a supervisor, Lisa has two main requirements. One requirement is that she must have the ability to manage the department. The other is:

Accepted Answer

A)  The ability to do daily chores. 
B)  A good working knowledge of the jobs to be performed. 
C)  The ability to perform all the required jobs. 
D)  To be liked by everyone. 
A)  The ability to do daily chores. 
B)  A good working knowledge of the jobs to be performed. 
C)  The ability to perform all the required jobs. 
D)  To be liked by everyone.

Question 12

Some have defined coordination as one of the managerial functions. The text suggests that coordination:

Accepted Answer

A)  Is an implicit interrelated aspect of the major managerial functions. 
B)  Is not a separate managerial function. 
C)  Takes place in all managerial functions. 
D)  Is all of the above. 
A)  Is an implicit interrelated aspect of the major managerial functions. 
B)  Is not a separate managerial function. 
C)  Takes place in all managerial functions. 
D)  Is all of the above.

Question 13

Hot is to cold as an autocratic management style is to:

Accepted Answer

A)  A dictatorship. 
B)  A domineering style. 
C)  Repression. 
D)  Participative management. 
A)  A dictatorship. 
B)  A domineering style. 
C)  Repression. 
D)  Participative management.

Question 14

There is a growing realization that an autocratic, coercive management style results in more productive, loyal employees.

Accepted Answer

A) True 
 B)False

Question 15

Managers must get things accomplished with and through people by guiding them and motivating their efforts toward common objectives.

Accepted Answer

A) True 
 B)False

Question 16

Which of the following is NOT a limitation to authority?

Accepted Answer

A)  Union contract provisions. 
B)  Government or regulatory agency restrictions. 
C)  Company policies. 
D)  Competitors' practices. 
A)  Union contract provisions. 
B)  Government or regulatory agency restrictions. 
C)  Company policies. 
D)  Competitors' practices.

Question 17

Conceptual skills include the ability to ascertain the hidden rules of an organization.

Accepted Answer

A) True 
 B)False

Question 18

Legitimate power is based on the rank that a person holds in an organization.

Accepted Answer

A) True 
 B)False

Question 19

The ability to work with people is an important human relations skill.

Accepted Answer

A) True 
 B)False

Question 20

Planning can best be defined as preparation for the future.

Accepted Answer

A) True 
 B)False

Cooperation is the process by which supervisors become connected with other individuals or groups to achieve particular goals.

More times than not, which of the following is believed to be the least effective source of power?

An accounting supervisor typically meets with supervisors from production, sales, and shipping to coordinate cost accounting, inventory records and billing. This is using the process of cooperation.

The six major classifications of management capabilities and skills are:

For a supervisor, having referent power means that the supervisor can refer his employees to the appropriate person in the organization who is capable of answering their questions.

Supervisors are truly the "people in the middle" because:

A role of the supervisor is to do all those things that enable employees to effectively and efficiently achieve organizational objectives.

At Barry Automotive, the members of Production Team A are willing to work with and help one another. This is called:

Technical skills involve the ability to plan, organize, and coordinate activities.

The supervisory role is a difficult and demanding role because supervisors are people "in the middle."

As is typical for a supervisor, Lisa has two main requirements. One requirement is that she must have the ability to manage the department. The other is:

Some have defined coordination as one of the managerial functions. The text suggests that coordination:

Hot is to cold as an autocratic management style is to:

There is a growing realization that an autocratic, coercive management style results in more productive, loyal employees.

Managers must get things accomplished with and through people by guiding them and motivating their efforts toward common objectives.

Which of the following is NOT a limitation to authority?

Conceptual skills include the ability to ascertain the hidden rules of an organization.

Legitimate power is based on the rank that a person holds in an organization.

The ability to work with people is an important human relations skill.

Planning can best be defined as preparation for the future.

Supervising in Uncertain Times

Communication: the Vital Link in Supervisory Management

Motivational Principles As Applied to Supervision

Solving Problems: Decision Making and the Supervisor

Positive Discipline

Supervisory Planning

Supervisory Organizing at the Departmental Level

The Supervisor and Employee Recruitment, Selection, Orientation and Training

Performance Management: Appraising, Coaching, Promoting, and Compensating

Supervisory Leadership and the Management of Change

Managing Work Groups: Teamwork, Morale and Counseling

Supervising a Diverse Workforce

Fundamentals of Controlling

Resolving Conflicts in the Workplace

Filters

Exam 2: The Managerial Functions

Cooperation is the process by which supervisors become connected with other individuals or groups to achieve particular goals.

More times than not, which of the following is believed to be the least effective source of power?

An accounting supervisor typically meets with supervisors from production, sales, and shipping to coordinate cost accounting, inventory records and billing. This is using the process of cooperation.

The six major classifications of management capabilities and skills are:

For a supervisor, having referent power means that the supervisor can refer his employees to the appropriate person in the organization who is capable of answering their questions.

Supervisors are truly the "people in the middle" because:

A role of the supervisor is to do all those things that enable employees to effectively and efficiently achieve organizational objectives.

At Barry Automotive, the members of Production Team A are willing to work with and help one another. This is called:

Technical skills involve the ability to plan, organize, and coordinate activities.

The supervisory role is a difficult and demanding role because supervisors are people "in the middle."

As is typical for a supervisor, Lisa has two main requirements. One requirement is that she must have the ability to manage the department. The other is:

Some have defined coordination as one of the managerial functions. The text suggests that coordination:

Hot is to cold as an autocratic management style is to:

There is a growing realization that an autocratic, coercive management style results in more productive, loyal employees.

Managers must get things accomplished with and through people by guiding them and motivating their efforts toward common objectives.

Which of the following is NOT a limitation to authority?

Conceptual skills include the ability to ascertain the hidden rules of an organization.

Legitimate power is based on the rank that a person holds in an organization.

The ability to work with people is an important human relations skill.

Planning can best be defined as preparation for the future.

Supervising in Uncertain Times

Communication: the Vital Link in Supervisory Management

Motivational Principles As Applied to Supervision

Solving Problems: Decision Making and the Supervisor

Positive Discipline

Supervisory Planning

Supervisory Organizing at the Departmental Level

The Supervisor and Employee Recruitment, Selection, Orientation and Training

Performance Management: Appraising, Coaching, Promoting, and Compensating

Supervisory Leadership and the Management of Change

Managing Work Groups: Teamwork, Morale and Counseling

Supervising a Diverse Workforce

Fundamentals of Controlling

Resolving Conflicts in the Workplace

Filters