Exam 16: Personal Selling and Sales Promotion

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Formal sales force evaluations require management to develop and communicate clear standards for judging performance,and they provide salespeople with constructive feedback and motivation to perform well.

(True/False)
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Which of the following best explains why companies are adopting the team selling approach to service large,complex accounts?

(Multiple Choice)
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In a short essay,describe the nature of personal selling and the role of the sales force.

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An IBM sales representative is giving a product demonstration to a Best Buy representative.Assisting with the demonstration are an engineer,a financial analyst,and an information systems specialist.If IBM wins the Best Buy account,then all four IBM representatives will service the Best Buy account.This is an example of _ _.

(Multiple Choice)
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Of the main consumer promotion tools,which is the MOST effective for introducing a new product or creating excitement for an existing one?

(Multiple Choice)
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What type of sales promotion would benefit a political candidate the most?

(Essay)
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Which of the following is a primary reason that companies use e- learning to conduct sales training programs?

(Multiple Choice)
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The growing trend of using a group of people from sales,marketing,engineering,finance,technical support,and even upper management to service large,complex accounts is known as selling.

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Manufacturers direct more sales promotion dollars toward final consumers than toward retailers.

(True/False)
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What does a time- and- duty analysis reveal?

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Technologies such as handheld computers and interactive whiteboards enable salespeople to enhance the stage of the selling process.

(Multiple Choice)
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Which of the following is NOT a disadvantage of a product sales force structure?

(Multiple Choice)
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When a company sets out to analyze,plan,implement,and control sales force activities,the company is undertaking _ .

(Multiple Choice)
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What type of company would be likely to use the territorial sales force structure?

(Essay)
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The purpose of a training program for salespeople is to teach them about all of the following EXCEPT _ .

(Multiple Choice)
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Which of the following is an example of a sales promotion?

(Multiple Choice)
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You are applying for a position with the inside sales force at Carson Medical Sales.If you earn the job,you will most likely be expected to perform all of the following tasks EXCEPT .

(Multiple Choice)
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Sales promotions are targeted toward all of the following EXCEPT .

(Multiple Choice)
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All of the following are considered advantages of a territorial sales force structure EXCEPT .

(Multiple Choice)
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Why is a firm's organizational climate an important part of building a successful sales staff?

(Essay)
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