Question 1

Lavonne can't stop worrying about her paper that is due next week.Lavonne is ruminating.

Accepted Answer

A) True 
 B)False

Question 2

Manuel feels as though he often has to hide his feelings when hanging out with his friends.What is this an example of?

Accepted Answer

A)  emotional intelligence 
B)  emotional contagion 
C)  emotion labour 
D)  fear of self-disclosure 
A)  emotional intelligence 
B)  emotional contagion 
C)  emotion labour 
D)  fear of self-disclosure

Question 3

"Be mindful of the communication channel." What is this guideline particularly relevant to?

Accepted Answer

A)  cross-cultural communication 
B)  mediated-communication 
C)  self-management 
D)  teamwork 
A)  cross-cultural communication 
B)  mediated-communication 
C)  self-management 
D)  teamwork

Question 4

Which term refers to emotions that contribute to effective functioning?

Accepted Answer

A)  debilitative emotions 
B)  facilitative emotions 
C)  emotional intelligence 
D)  emotional contagion 
A)  debilitative emotions 
B)  facilitative emotions 
C)  emotional intelligence 
D)  emotional contagion

Question 5

Emotional intelligence is positively linked to self-esteem,life satisfaction,and self-acceptance.

Accepted Answer

A) True 
 B)False

Question 6

What is ineffective about this feeling statement: "I feel you are messy."

Accepted Answer

A)  It doesn't clearly describe the speaker's feeling. 
B)  It describes the other person's behaviour too specifically. 
C)  It places responsibility for the feeling on the other person. 
D)  It doesn't describe the action of the other person. 
A)  It doesn't clearly describe the speaker's feeling. 
B)  It describes the other person's behaviour too specifically. 
C)  It places responsibility for the feeling on the other person. 
D)  It doesn't describe the action of the other person.

Question 7

What kind of impact does the over expression of emotions have on people?

Accepted Answer

A)  no impact 
B)  improved relationships 
C)  increase in blood pressure 
D)  decrease in blood pressure 
A)  no impact 
B)  improved relationships 
C)  increase in blood pressure 
D)  decrease in blood pressure

Question 8

Janie is feeling upset with her mother but she has to suppress this emotion because talking about feelings in Janie's family is not acceptable.This is an example of emotion labour.

Accepted Answer

A) True 
 B)False

Question 9

Which term refers to the idea that mediated channels can lend themselves to expressing negative emotions more easily?

Accepted Answer

A)  emotional outburst 
B)  internet rage 
C)  flaming 
D)  fanning 
A)  emotional outburst 
B)  internet rage 
C)  flaming 
D)  fanning

Question 10

What dimension of the perception process is the relationship between thinking and feeling most closely related to?

Accepted Answer

A)  integration 
B)  interpretation 
C)  organization 
D)  selection 
A)  integration 
B)  interpretation 
C)  organization 
D)  selection

Question 11

After a disagreement with Sara about the best care plan for a patient,Jim thinks to himself,"Maybe I should have done that procedure differently." What is this an example of?

Accepted Answer

A)  other-imposed self-fulfilling prophecy 
B)  reflected appraisal 
C)  self-monitoring 
D)  self-talk 
A)  other-imposed self-fulfilling prophecy 
B)  reflected appraisal 
C)  self-monitoring 
D)  self-talk

Question 12

What is the process by which emotions are transferred from one person to another?

Accepted Answer

A)  emotional coaching 
B)  emotionally dismissive 
C)  emotional contagion 
D)  emotional labour 
A)  emotional coaching 
B)  emotionally dismissive 
C)  emotional contagion 
D)  emotional labour

Question 13

Kim believes that her life will never be satisfying because she had a difficult childhood.What fallacy is Kim falling victim to?

Accepted Answer

A)  approval 
B)  catastrophic expectations 
C)  causation 
D)  helplessness 
A)  approval 
B)  catastrophic expectations 
C)  causation 
D)  helplessness

Question 14

"All women are overly emotional.I'm not getting into another relationship again!" What fallacy is this statement an example of?

Accepted Answer

A)  causation 
B)  overgeneralization 
C)  perfection 
D)  shoulds 
A)  causation 
B)  overgeneralization 
C)  perfection 
D)  shoulds

Question 15

According to the textbook,which statement is a guideline for expressing emotions?

Accepted Answer

A)  The sooner a feeling is shared, the better. 
B)  Try to avoid sharing negative feelings whenever possible. 
C)  Share multiple feelings when appropriate. 
D)  Let others know that they have caused you to feel a certain way. 
A)  The sooner a feeling is shared, the better. 
B)  Try to avoid sharing negative feelings whenever possible. 
C)  Share multiple feelings when appropriate. 
D)  Let others know that they have caused you to feel a certain way.

Question 16

Which statement describes a feeling most clearly?

Accepted Answer

A)  "I get embarrassed when you tease me about my big nose." 
B)  "I get a little confused when you tease me about my accent." 
C)  "You're driving me crazy with that teasing." 
D)  "I get upset when you tease me." 
A)  "I get embarrassed when you tease me about my big nose." 
B)  "I get a little confused when you tease me about my accent." 
C)  "You're driving me crazy with that teasing." 
D)  "I get upset when you tease me."

Question 17

Sandeep felt discouraged when he got a "C" on his speech for his Police Foundations class.According to cognitive psychologists,what is the basic reason for Sandeep's discouragement?

Accepted Answer

A)  Sandeep giving an average speech 
B)  Sandeep's parents' expectations of him 
C)  Sandeep thinking he should get an "A" 
D)  Sandeep's friend getting a "B" for the same speech 
A)  Sandeep giving an average speech 
B)  Sandeep's parents' expectations of him 
C)  Sandeep thinking he should get an "A" 
D)  Sandeep's friend getting a "B" for the same speech

Question 18

A person's job can influence how he or she will express emotions.

Accepted Answer

A) True 
 B)False

Question 19

When a person has strong emotions,many bodily changes occur.

Accepted Answer

A) True 
 B)False

Question 20

Certain emotional experiences are common to all people,regardless of their cultural background.

Accepted Answer

A) True 
 B)False

Lavonne can't stop worrying about her paper that is due next week.Lavonne is ruminating.

Manuel feels as though he often has to hide his feelings when hanging out with his friends.What is this an example of?

"Be mindful of the communication channel." What is this guideline particularly relevant to?

Which term refers to emotions that contribute to effective functioning?

Emotional intelligence is positively linked to self-esteem,life satisfaction,and self-acceptance.

What is ineffective about this feeling statement: "I feel you are messy."

What kind of impact does the over expression of emotions have on people?

Janie is feeling upset with her mother but she has to suppress this emotion because talking about feelings in Janie's family is not acceptable.This is an example of emotion labour.

Which term refers to the idea that mediated channels can lend themselves to expressing negative emotions more easily?

What dimension of the perception process is the relationship between thinking and feeling most closely related to?

After a disagreement with Sara about the best care plan for a patient,Jim thinks to himself,"Maybe I should have done that procedure differently." What is this an example of?

What is the process by which emotions are transferred from one person to another?

Kim believes that her life will never be satisfying because she had a difficult childhood.What fallacy is Kim falling victim to?

"All women are overly emotional.I'm not getting into another relationship again!" What fallacy is this statement an example of?

According to the textbook,which statement is a guideline for expressing emotions?

Which statement describes a feeling most clearly?

Sandeep felt discouraged when he got a "C" on his speech for his Police Foundations class.According to cognitive psychologists,what is the basic reason for Sandeep's discouragement?

A person's job can influence how he or she will express emotions.

When a person has strong emotions,many bodily changes occur.

Certain emotional experiences are common to all people,regardless of their cultural background.

A First Look at Interpersonal Communications

Communication and Identity: Creating and Presenting the Self

Perception: What You See Is What You Get

Language: Barrier and Bridge

Nonverbal Communication: Messages Beyond Words

Listening: More Than Meets the Ear

Communication and Relational Dynamics

Improving Communication Climates

Managing Interpersonal Conflicts

Filters

Exam 4: Emotions: Feeling, Thinking, and Communicating

Lavonne can't stop worrying about her paper that is due next week.Lavonne is ruminating.

Manuel feels as though he often has to hide his feelings when hanging out with his friends.What is this an example of?

"Be mindful of the communication channel." What is this guideline particularly relevant to?

Which term refers to emotions that contribute to effective functioning?

Emotional intelligence is positively linked to self-esteem,life satisfaction,and self-acceptance.

What is ineffective about this feeling statement: "I feel you are messy."

What kind of impact does the over expression of emotions have on people?

Janie is feeling upset with her mother but she has to suppress this emotion because talking about feelings in Janie's family is not acceptable.This is an example of emotion labour.

Which term refers to the idea that mediated channels can lend themselves to expressing negative emotions more easily?

What dimension of the perception process is the relationship between thinking and feeling most closely related to?

After a disagreement with Sara about the best care plan for a patient,Jim thinks to himself,"Maybe I should have done that procedure differently." What is this an example of?

What is the process by which emotions are transferred from one person to another?

Kim believes that her life will never be satisfying because she had a difficult childhood.What fallacy is Kim falling victim to?

"All women are overly emotional.I'm not getting into another relationship again!" What fallacy is this statement an example of?

According to the textbook,which statement is a guideline for expressing emotions?

Which statement describes a feeling most clearly?

Sandeep felt discouraged when he got a "C" on his speech for his Police Foundations class.According to cognitive psychologists,what is the basic reason for Sandeep's discouragement?

A person's job can influence how he or she will express emotions.

When a person has strong emotions,many bodily changes occur.

Certain emotional experiences are common to all people,regardless of their cultural background.

A First Look at Interpersonal Communications

Communication and Identity: Creating and Presenting the Self

Perception: What You See Is What You Get

Language: Barrier and Bridge

Nonverbal Communication: Messages Beyond Words

Listening: More Than Meets the Ear

Communication and Relational Dynamics

Improving Communication Climates

Managing Interpersonal Conflicts

Filters