Question 1

Cameron is preparing to present his views to a possibly "hostile" audience.Your advice to him would be to ________.

Accepted Answer

A)  recognize that angry audiences care deeply but are likely to be open to listening 
B)  use the direct approach and confront their hostility 
C)  consider the indirect approach and work to keep his own emotions under control 
D)  use the AIDA model to grab their attention 
A)  recognize that angry audiences care deeply but are likely to be open to listening 
B)  use the direct approach and confront their hostility 
C)  consider the indirect approach and work to keep his own emotions under control 
D)  use the AIDA model to grab their attention

Question 2

Organize short presentations the same way you would a ________.

Accepted Answer

A)  grocery list 
B)  report 
C)  proposal 
D)  brief memo 
A)  grocery list 
B)  report 
C)  proposal 
D)  brief memo

Question 3

Which of these instances best represents the statement "death by PowerPoint"?

Accepted Answer

A)  A visually-loaded presentation about "glaucoma after 60" at a retirement home, given by a local eye specialist 
B)  A presentation that freezes due to well-known and recurrent software glitches in PowerPoint 
C)  A simple, authentic and clean slide with minimal design elements that distract 
D)  An informative presentation to junior high school students regarding "chocolate and tooth decay" using adaptations of extensive graphs and charts from the 1950s 
A)  A visually-loaded presentation about "glaucoma after 60" at a retirement home, given by a local eye specialist 
B)  A presentation that freezes due to well-known and recurrent software glitches in PowerPoint 
C)  A simple, authentic and clean slide with minimal design elements that distract 
D)  An informative presentation to junior high school students regarding "chocolate and tooth decay" using adaptations of extensive graphs and charts from the 1950s

Question 4

Before ending your presentation,tell listeners that you're about to finish and ________.

Accepted Answer

A)  do not repeat the main points because they are obvious by now 
B)  give recommendations if it is a direct approach 
C)  reinforce your theme by restating your main supporting points 
D)  summarize if it is an indirect approach 
A)  do not repeat the main points because they are obvious by now 
B)  give recommendations if it is a direct approach 
C)  reinforce your theme by restating your main supporting points 
D)  summarize if it is an indirect approach

Question 5

Choosing your delivery mode and practising your presentation is part of the ________ stage.

Accepted Answer

A)  master your delivery 
B)  revise the message 
C)  prepare to speak 
D)  overcome anxiety 
A)  master your delivery 
B)  revise the message 
C)  prepare to speak 
D)  overcome anxiety

Question 6

The close of your presentation should do which of the following?

Accepted Answer

A)  End with a joke to show your sense of humour 
B)  Put your audience in the appropriate emotional state 
C)  Anticipate audience questions and concerns 
D)  Thank your audience 
A)  End with a joke to show your sense of humour 
B)  Put your audience in the appropriate emotional state 
C)  Anticipate audience questions and concerns 
D)  Thank your audience

Question 7

Whether or not you can establish ground rules for Q&A depends on the audience and the situation.If you are presenting to a ________,establish some guidelines,such as the number of questions allowed per person and the overall time limit for questions.

Accepted Answer

A)  small group of high-ranking executives 
B)  large group of high-ranking executives 
C)  group of potential investors 
D)  group of peers 
A)  small group of high-ranking executives 
B)  large group of high-ranking executives 
C)  group of potential investors 
D)  group of peers

Question 8

Jeremy is all set to give his presentation in a couple of days,but he is really nervous and about to lose sleep over it.He wants to know,what is the best antidote for anxiety that will give him confidence and help him overcome glitches.What is your suggestion?

Accepted Answer

A)  Creativity 
B)  Visualization 
C)  Preparation 
D)  Breathing techniques 
A)  Creativity 
B)  Visualization 
C)  Preparation 
D)  Breathing techniques

Question 9

You can animate just about everything in an electronic presentation,but ________.

Accepted Answer

A)  avoid animations as they are tedious 
B)  make sure an animation has a purpose 
C)  use videos instead 
D)  use them sparingly as they can be distracting 
A)  avoid animations as they are tedious 
B)  make sure an animation has a purpose 
C)  use videos instead 
D)  use them sparingly as they can be distracting

Question 10

Transitional words such as therefore,because,and in addition can be ________.

Accepted Answer

A)  used as links between sentences and paragraphs 
B)  distracting to the audience when used often 
C)  helpful for only longer presentations 
D)  avoided as fillers 
A)  used as links between sentences and paragraphs 
B)  distracting to the audience when used often 
C)  helpful for only longer presentations 
D)  avoided as fillers

Question 11

When you're speaking to high-ranking executives in your company,the ________ period will often consume most of the time allotted for your presentation.

Accepted Answer

A)  Q&A 
B)  summary 
C)  introduction 
D)  conclusion 
A)  Q&A 
B)  summary 
C)  introduction 
D)  conclusion

Question 12

Discuss tips for individual (delivery and professionalism)and group presentations (flow,support,organization).

Accepted Answer

INDIVIDUAL PRESENTATIONS
Delivery
•Stand

Question 13

Sharon has been asked to prepare online presentations that people can either view live or download later from the company website.Sharon has to prepare a ________.

Accepted Answer

The answer of Sharon has been asked to prepare online...

Question 14

Whether or not you can establish ground rules for Q&A depends on the audience and the situation.If you are presenting to________,establish some guidelines such as the number of questions allowed per person and the overall time limit for questions.

Accepted Answer

The answer of Whether or not you can establish ground...

Question 15

During the planning stage of presentations,if you define your main idea,limit your scope and verify timing,and outline your content,you are ________.

Accepted Answer

A)  analyzing the situation 
B)  gathering information 
C)  organizing information 
D)  selecting the right medium 
A)  analyzing the situation 
B)  gathering information 
C)  organizing information 
D)  selecting the right medium

Question 16

Use slide text to emphasize your entire message.

Accepted Answer

A) True 
 B)False

Question 17

Audiences tend to decide within a few minutes whether you're worth listening to,so establishing your ________ quickly is vital.

Accepted Answer

The answer of Audiences tend to decide within a few...

Question 18

You have to create a presentation for junior high school kids regarding the ill-effects of obesity.Which of these elements would you choose to appeal to your audience and how should they be used: structured or free-form slides? What considerations regarding colour,font,visuals,or background would you keep in mind? Would the backchannel be effective with this group and why?

Accepted Answer

(Answers may vary.)Junior high school ki

Question 19

If a presenter has thoroughly prepared for his or her presentation,he or she should be able to effectively handle any kind of question.Is this statement correct? Why or why not? How would dealing with the Q&A of the interested but neutral audience differ from a worried audience?

Accepted Answer

Being thoroughly prepared definitely giv

Question 20

Frank is giving a presentation to his team,which is a small group of people he already knows.His presentation style should be ________.

Accepted Answer

The answer of Frank is giving a presentation to his...

Cameron is preparing to present his views to a possibly "hostile" audience.Your advice to him would be to ________.

Organize short presentations the same way you would a ________.

Which of these instances best represents the statement "death by PowerPoint"?

Before ending your presentation,tell listeners that you're about to finish and ________.

Choosing your delivery mode and practising your presentation is part of the ________ stage.

The close of your presentation should do which of the following?

Whether or not you can establish ground rules for Q&A depends on the audience and the situation.If you are presenting to a ________,establish some guidelines,such as the number of questions allowed per person and the overall time limit for questions.

Jeremy is all set to give his presentation in a couple of days,but he is really nervous and about to lose sleep over it.He wants to know,what is the best antidote for anxiety that will give him confidence and help him overcome glitches.What is your suggestion?

You can animate just about everything in an electronic presentation,but ________.

Transitional words such as therefore,because,and in addition can be ________.

When you're speaking to high-ranking executives in your company,the ________ period will often consume most of the time allotted for your presentation.

Discuss tips for individual (delivery and professionalism)and group presentations (flow,support,organization).

Sharon has been asked to prepare online presentations that people can either view live or download later from the company website.Sharon has to prepare a ________.

Whether or not you can establish ground rules for Q&A depends on the audience and the situation.If you are presenting to________,establish some guidelines such as the number of questions allowed per person and the overall time limit for questions.

During the planning stage of presentations,if you define your main idea,limit your scope and verify timing,and outline your content,you are ________.

Use slide text to emphasize your entire message.

Audiences tend to decide within a few minutes whether you're worth listening to,so establishing your ________ quickly is vital.

If a presenter has thoroughly prepared for his or her presentation,he or she should be able to effectively handle any kind of question.Is this statement correct? Why or why not? How would dealing with the Q&A of the interested but neutral audience differ from a worried audience?

Frank is giving a presentation to his team,which is a small group of people he already knows.His presentation style should be ________.

Understanding Business Communication in Today's Workplace

Mastering Team Skills and Interpersonal Communication

Planning Business Messages

Writing Business Messages

Completing Business Messages

Crafting Messages for Electronic Media

Writing Routine and Positive Messages

Writing Negative Messages

Writing Persuasive Messages

Understanding and Planning Reports and Proposals

Writing and Completing Reports and Proposals

Building Careers and Writing Resumés

Applying and Interviewing for Employment

Filters

Exam 12: Developing Oral and Online Presentations

Cameron is preparing to present his views to a possibly "hostile" audience.Your advice to him would be to ________.

Organize short presentations the same way you would a ________.

Which of these instances best represents the statement "death by PowerPoint"?

Before ending your presentation,tell listeners that you're about to finish and ________.

Choosing your delivery mode and practising your presentation is part of the ________ stage.

The close of your presentation should do which of the following?

Whether or not you can establish ground rules for Q&A depends on the audience and the situation.If you are presenting to a ________,establish some guidelines,such as the number of questions allowed per person and the overall time limit for questions.

Jeremy is all set to give his presentation in a couple of days,but he is really nervous and about to lose sleep over it.He wants to know,what is the best antidote for anxiety that will give him confidence and help him overcome glitches.What is your suggestion?

You can animate just about everything in an electronic presentation,but ________.

Transitional words such as therefore,because,and in addition can be ________.

When you're speaking to high-ranking executives in your company,the ________ period will often consume most of the time allotted for your presentation.

Discuss tips for individual (delivery and professionalism)and group presentations (flow,support,organization).

Sharon has been asked to prepare online presentations that people can either view live or download later from the company website.Sharon has to prepare a ________.

Whether or not you can establish ground rules for Q&A depends on the audience and the situation.If you are presenting to________,establish some guidelines such as the number of questions allowed per person and the overall time limit for questions.

During the planning stage of presentations,if you define your main idea,limit your scope and verify timing,and outline your content,you are ________.

Use slide text to emphasize your entire message.

Audiences tend to decide within a few minutes whether you're worth listening to,so establishing your ________ quickly is vital.

If a presenter has thoroughly prepared for his or her presentation,he or she should be able to effectively handle any kind of question.Is this statement correct? Why or why not? How would dealing with the Q&A of the interested but neutral audience differ from a worried audience?

Frank is giving a presentation to his team,which is a small group of people he already knows.His presentation style should be ________.

Understanding Business Communication in Today's Workplace

Mastering Team Skills and Interpersonal Communication

Planning Business Messages

Writing Business Messages

Completing Business Messages

Crafting Messages for Electronic Media

Writing Routine and Positive Messages

Writing Negative Messages

Writing Persuasive Messages

Understanding and Planning Reports and Proposals

Writing and Completing Reports and Proposals

Building Careers and Writing Resumés

Applying and Interviewing for Employment

Filters