Question 1

The roles of mobilizer,networker,and planner are part of the responsibilities of

Accepted Answer

A) administrative work 
B) community work 
C) direct service 
D) the generalist 
A) administrative work 
B) community work 
C) direct service 
D) the generalist B

Question 2

One of the largest categories of specialists is

Accepted Answer

A) counselors 
B) physicians 
C) social workers 
D) volunteers 
A) counselors 
B) physicians 
C) social workers 
D) volunteers A

Question 3

The increasing body of research supports the concept that the personal characteristics of helpers

Accepted Answer

A) make little difference in the helping relationship 
B) are not as important as mastery of helping theory 
C) help them fulfill certain human service roles 
D) are largely responsible for success or failure of helping 
A) make little difference in the helping relationship 
B) are not as important as mastery of helping theory 
C) help them fulfill certain human service roles 
D) are largely responsible for success or failure of helping D

Question 4

Which of the following is the process that assists helpers with understanding their own attitudes and feelings?

Accepted Answer

A) self-awareness 
B) clinical judgment 
C) congruence 
D) ethical integrity 
A) self-awareness 
B) clinical judgment 
C) congruence 
D) ethical integrity

Question 5

The attainment of a bachelor's or master's degree is usually necessary for which of the following responsibilities?

Accepted Answer

A) training 
B) supervision 
C) community worker 
D) cultural broker 
A) training 
B) supervision 
C) community worker 
D) cultural broker

Question 6

Individuals choose to work in the helping professions for which of the following reasons?

Accepted Answer

A) human service job market is stable 
B) status is associated with human service work 
C) human service jobs contribute to client growth 
D) clients encourage individuals to become human service workers 
A) human service job market is stable 
B) status is associated with human service work 
C) human service jobs contribute to client growth 
D) clients encourage individuals to become human service workers

Question 7

Professionals may break confidentiality when

Accepted Answer

A) the client does not care who knows about his or her problem 
B) parents request information about their children 
C) the professional is puzzled by the case and needs advice 
D) the professional believes there is nothing incriminating in the files 
A) the client does not care who knows about his or her problem 
B) parents request information about their children 
C) the professional is puzzled by the case and needs advice 
D) the professional believes there is nothing incriminating in the files

Question 8

The difference between front-line workers and administrators is basically one of

Accepted Answer

A) client contact 
B) budgets 
C) education and training 
D) job title 
A) client contact 
B) budgets 
C) education and training 
D) job title

Question 9

A particular concern for the poor and the disadvantaged characterizes which of the following professions??

Accepted Answer

A) nursing 
B) counseling 
C) psychiatry 
D) social work 
A) nursing 
B) counseling 
C) psychiatry 
D) social work

Question 10

Workers with formal training or experience,usually at the baccalaureate level,work at which of the following levels?

Accepted Answer

A) specialist 
B) supervisor 
C) generalist 
D) worker 
A) specialist 
B) supervisor 
C) generalist 
D) worker

Question 11

Self-determination is a critical value because

Accepted Answer

A) the worker has the expertise to make excellent choices 
B) the client needs to assume responsibility 
C) the worker needs to take more responsibility 
D) the client is resistant to help 
A) the worker has the expertise to make excellent choices 
B) the client needs to assume responsibility 
C) the worker needs to take more responsibility 
D) the client is resistant to help

Question 12

Which term is used to describe helpers who are of similar age and/or experience to the client?

Accepted Answer

A) volunteer 
B) paraprofessional 
C) peer 
D) associate professional 
A) volunteer 
B) paraprofessional 
C) peer 
D) associate professional

Question 13

Distinguishing the advocate and broker roles from each other is

Accepted Answer

A) a focus on the recipient of services 
B) administration versus community involvement 
C) the assignment of front-line of administrative duties 
D) an emphasis on the degree of involvement 
A) a focus on the recipient of services 
B) administration versus community involvement 
C) the assignment of front-line of administrative duties 
D) an emphasis on the degree of involvement

Question 14

A nurse is an example of which category?

Accepted Answer

A) professional 
B) generalist 
C) nonprofessional 
D) volunteer 
A) professional 
B) generalist 
C) nonprofessional 
D) volunteer

Question 15

Beth Bruce's value of acceptance is challenged by her client's

Accepted Answer

A) sloppy dress 
B) lack of respect for her profession 
C) resistance 
D) past criminal behavior 
A) sloppy dress 
B) lack of respect for her profession 
C) resistance 
D) past criminal behavior

Question 16

Providing services for people who need ongoing support of some kind best describe the role of

Accepted Answer

A) advocate 
B) broker 
C) caregiver 
D) mobilizer 
A) advocate 
B) broker 
C) caregiver 
D) mobilizer

Question 17

All but which of the following activities demonstrates commitment to the client?

Accepted Answer

A) helping outside area of expertise 
B) telling clients the limits of expertise 
C) reading the code of ethics 
D) linking client to services 
A) helping outside area of expertise 
B) telling clients the limits of expertise 
C) reading the code of ethics 
D) linking client to services

Question 18

All but which of the following responses are examples of empathy?

Accepted Answer

A) "You miss your family." 
B) "Twenty years without parole is along time." 
C) "It must be lonely at times." 
D) "I feel sorry for you locked up day and night." 
A) "You miss your family." 
B) "Twenty years without parole is along time." 
C) "It must be lonely at times." 
D) "I feel sorry for you locked up day and night."

Question 19

A typical job responsibility for the human service professional is all but which of the following?

Accepted Answer

A) determining eligibility 
B) monitoring progress 
C) leading groups 
D) researching community needs 
A) determining eligibility 
B) monitoring progress 
C) leading groups 
D) researching community needs

Question 20

Making recommendations for expenditures to support client needs is an activity of the

Accepted Answer

A) evaluator 
B) mobilizer 
C) planner 
D) resource allocator 
A) evaluator 
B) mobilizer 
C) planner 
D) resource allocator

The roles of mobilizer,networker,and planner are part of the responsibilities of

One of the largest categories of specialists is

The increasing body of research supports the concept that the personal characteristics of helpers

Which of the following is the process that assists helpers with understanding their own attitudes and feelings?

The attainment of a bachelor's or master's degree is usually necessary for which of the following responsibilities?

Individuals choose to work in the helping professions for which of the following reasons?

Professionals may break confidentiality when

The difference between front-line workers and administrators is basically one of

A particular concern for the poor and the disadvantaged characterizes which of the following professions??

Workers with formal training or experience,usually at the baccalaureate level,work at which of the following levels?

Self-determination is a critical value because

Which term is used to describe helpers who are of similar age and/or experience to the client?

Distinguishing the advocate and broker roles from each other is

A nurse is an example of which category?

Beth Bruce's value of acceptance is challenged by her client's

Providing services for people who need ongoing support of some kind best describe the role of

All but which of the following activities demonstrates commitment to the client?

All but which of the following responses are examples of empathy?

A typical job responsibility for the human service professional is all but which of the following?

Making recommendations for expenditures to support client needs is an activity of the

An Introduction to Human Services

A History of Helping

Human Services Today

Models of Human Service Delivery

The Client

The Helping Process

Working Within a System

Professional Concerns

Filters

Exam 6: The Human Service Professional

The roles of mobilizer,networker,and planner are part of the responsibilities of

One of the largest categories of specialists is

The increasing body of research supports the concept that the personal characteristics of helpers

Which of the following is the process that assists helpers with understanding their own attitudes and feelings?

The attainment of a bachelor's or master's degree is usually necessary for which of the following responsibilities?

Individuals choose to work in the helping professions for which of the following reasons?

Professionals may break confidentiality when

The difference between front-line workers and administrators is basically one of

A particular concern for the poor and the disadvantaged characterizes which of the following professions??

Workers with formal training or experience,usually at the baccalaureate level,work at which of the following levels?

Self-determination is a critical value because

Which term is used to describe helpers who are of similar age and/or experience to the client?

Distinguishing the advocate and broker roles from each other is

A nurse is an example of which category?

Beth Bruce's value of acceptance is challenged by her client's

Providing services for people who need ongoing support of some kind best describe the role of

All but which of the following activities demonstrates commitment to the client?

All but which of the following responses are examples of empathy?

A typical job responsibility for the human service professional is all but which of the following?

Making recommendations for expenditures to support client needs is an activity of the

An Introduction to Human Services

A History of Helping

Human Services Today

Models of Human Service Delivery

The Client

The Helping Process

Working Within a System

Professional Concerns

Filters