Question 1

_____ are small work groups meeting periodically to find ways to improve features and performance.

Accepted Answer

A)  Zero-defects teams 
B)  Informal groups 
C)  Quality circles 
D)  Standing committees 
A)  Zero-defects teams 
B)  Informal groups 
C)  Quality circles 
D)  Standing committees C

Question 2

Which of the following can owners of small businesses use to cope with variations in demand?

Accepted Answer

A)  Hire permanent workers during peak periods. 
B)  Do not subcontract production. 
C)  Avoid carrying complementary products, such as winter and summer items. 
D)  Use inventory buildups to smooth out operations. 
A)  Hire permanent workers during peak periods. 
B)  Do not subcontract production. 
C)  Avoid carrying complementary products, such as winter and summer items. 
D)  Use inventory buildups to smooth out operations. D

Question 3

Which of the following is true of assessment of the quality of a product?

Accepted Answer

A)  It depends on the expectations of the producer. 
B)  It is relative. 
C)  It is independent of the expectations of the customer. 
D)  It can always be measured objectively. 
A)  It depends on the expectations of the producer. 
B)  It is relative. 
C)  It is independent of the expectations of the customer. 
D)  It can always be measured objectively. B

Question 4

The management expert who condensed management philosophy and quality techniques into "14 points" was _____.

Accepted Answer

A)  W. Edwards Deming 
B)  Malcolm Baldridge 
C)  Peter Drucker 
D)  Jack Welch 
A)  W. Edwards Deming 
B)  Malcolm Baldridge 
C)  Peter Drucker 
D)  Jack Welch

Question 5

The _____ is a nongovernmental bridging organization that establishes global barometers for quality.

Accepted Answer

A)  World Trade Organization 
B)  National Institute of Quality 
C)  International Organization for Standardization 
D)  Small Business Administration 
A)  World Trade Organization 
B)  National Institute of Quality 
C)  International Organization for Standardization 
D)  Small Business Administration

Question 6

The amount of inventory after the sale of a finished product should be in balance with customer demand to minimize total costs.

Accepted Answer

A) True 
 B)False

Question 7

How can an effective purchasing system be set?

Accepted Answer

In addition to deciding on the suppliers

Question 8

How can a small business control inventory?

Accepted Answer

An inventory is a formal list of propert

Question 9

A(n) _____ is a formal list of all the property of a business, or the property so listed.

Accepted Answer

A)  purchase order 
B)  inventory 
C)  stockout 
D)  standing order 
A)  purchase order 
B)  inventory 
C)  stockout 
D)  standing order

Question 10

Explain why price should not be the only factor when choosing a supplier.

Accepted Answer

Potential supply sources should be check

Question 11

Suppliers should be chosen on the basis of price alone.

Accepted Answer

A) True 
 B)False

Question 12

Purchasing for a manufacturing plant involves getting the proper materials and processing them into finished goods while maintaining inventory and quality control.

Accepted Answer

A) True 
 B)False

Question 13

It is impossible to determine the optimum lot size for items the company produces for itself.

Accepted Answer

A) True 
 B)False

Question 14

Which of the following refers to supplier-base downsizing?

Accepted Answer

A)  Achievement of high standards by suppliers in a supply chain 
B)  Assigning the responsibility of supplying to one person 
C)  Reducing the number of suppliers to concentrate purchasing 
D)  Integrating supply and demand between many companies 
A)  Achievement of high standards by suppliers in a supply chain 
B)  Assigning the responsibility of supplying to one person 
C)  Reducing the number of suppliers to concentrate purchasing 
D)  Integrating supply and demand between many companies

Question 15

Explain what is involved in the purchasing process.

Accepted Answer

Obtaining all items, including goods and

Question 16

_____ is a system used by a producer to ensure that the finished goods or services meet the expectations of customers.

Accepted Answer

A)  Standing order 
B)  Quality circle 
C)  Quality control 
D)  Just-in-time management 
A)  Standing order 
B)  Quality circle 
C)  Quality control 
D)  Just-in-time management

Question 17

Which of the following is one of Deming's 14 points?

Accepted Answer

A)  Adopt the old philosophy. 
B)  Depend on mass inspection. 
C)  Award business on the basis of a price tag. 
D)  Break down barriers between departments. 
A)  Adopt the old philosophy. 
B)  Depend on mass inspection. 
C)  Award business on the basis of a price tag. 
D)  Break down barriers between departments.

Question 18

_____ is carried to disconnect one segment of the operating system from another so that each part can operate at its optimum level.

Accepted Answer

A)  Purchasing 
B)  Scheduling 
C)  Controlling 
D)  Inventory 
A)  Purchasing 
B)  Scheduling 
C)  Controlling 
D)  Inventory

Question 19

A(n) _____ tells the supplier to ship a given amount of an item at a given quality and price.

Accepted Answer

A)  purchase order 
B)  standing order 
C)  bill of lading 
D)  economic order quantity 
A)  purchase order 
B)  standing order 
C)  bill of lading 
D)  economic order quantity

Question 20

Which types of inventories do small firms carry? What is an ideal inventory mix?

Accepted Answer

Inventories exist in small firms at all

_____ are small work groups meeting periodically to find ways to improve features and performance.

Which of the following can owners of small businesses use to cope with variations in demand?

Which of the following is true of assessment of the quality of a product?

The management expert who condensed management philosophy and quality techniques into "14 points" was _____.

The _____ is a nongovernmental bridging organization that establishes global barometers for quality.

The amount of inventory after the sale of a finished product should be in balance with customer demand to minimize total costs.

How can an effective purchasing system be set?

How can a small business control inventory?

A(n) _____ is a formal list of all the property of a business, or the property so listed.

Explain why price should not be the only factor when choosing a supplier.

Suppliers should be chosen on the basis of price alone.

Purchasing for a manufacturing plant involves getting the proper materials and processing them into finished goods while maintaining inventory and quality control.

It is impossible to determine the optimum lot size for items the company produces for itself.

Which of the following refers to supplier-base downsizing?

Explain what is involved in the purchasing process.

_____ is a system used by a producer to ensure that the finished goods or services meet the expectations of customers.

Which of the following is one of Deming's 14 points?

_____ is carried to disconnect one segment of the operating system from another so that each part can operate at its optimum level.

A(n) _____ tells the supplier to ship a given amount of an item at a given quality and price.

Which types of inventories do small firms carry? What is an ideal inventory mix?

Starting Your Small Business

Family-Owned Businesses

Forms of Ownership of Small Businesses

Maintaining Good Government Relations and Business Ethics

Becoming the Owner of a Small Business

Planning, Organizing, and Managing a Small Business

How to Obtain the Right Financing for Your Business

Developing Marketing Strategies

Promoting and Distributing

How to Obtain and Manage Human Resources and Diversity in Small Companies

How to Maintain Relationships With Your Employees and Their Representatives

Obtaining and Laying Out Operating Facilities

Basic Financial Planning

Budgeting and Controlling Operations and Taxes

Using Computer Technology in Small Businesses

Risk Management, Insurance, and Crime Prevention

Filters

Exam 13: Purchasing, Inventory, and Quality Control

_____ are small work groups meeting periodically to find ways to improve features and performance.

Which of the following can owners of small businesses use to cope with variations in demand?

Which of the following is true of assessment of the quality of a product?

The management expert who condensed management philosophy and quality techniques into "14 points" was _____.

The _____ is a nongovernmental bridging organization that establishes global barometers for quality.

The amount of inventory after the sale of a finished product should be in balance with customer demand to minimize total costs.

How can an effective purchasing system be set?

How can a small business control inventory?

A(n) _____ is a formal list of all the property of a business, or the property so listed.

Explain why price should not be the only factor when choosing a supplier.

Suppliers should be chosen on the basis of price alone.

Purchasing for a manufacturing plant involves getting the proper materials and processing them into finished goods while maintaining inventory and quality control.

It is impossible to determine the optimum lot size for items the company produces for itself.

Which of the following refers to supplier-base downsizing?

Explain what is involved in the purchasing process.

_____ is a system used by a producer to ensure that the finished goods or services meet the expectations of customers.

Which of the following is one of Deming's 14 points?

_____ is carried to disconnect one segment of the operating system from another so that each part can operate at its optimum level.

A(n) _____ tells the supplier to ship a given amount of an item at a given quality and price.

Which types of inventories do small firms carry? What is an ideal inventory mix?

Starting Your Small Business

Family-Owned Businesses

Forms of Ownership of Small Businesses

Maintaining Good Government Relations and Business Ethics

Becoming the Owner of a Small Business

Planning, Organizing, and Managing a Small Business

How to Obtain the Right Financing for Your Business

Developing Marketing Strategies

Promoting and Distributing

How to Obtain and Manage Human Resources and Diversity in Small Companies

How to Maintain Relationships With Your Employees and Their Representatives

Obtaining and Laying Out Operating Facilities

Basic Financial Planning

Budgeting and Controlling Operations and Taxes

Using Computer Technology in Small Businesses

Risk Management, Insurance, and Crime Prevention

Filters