Exam 17: Designing and Managing Integrated Marketing Communications

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Media coordination can occur across and within media types, but marketers should combine personal and nonpersonal communications channels through multiple-vehicle, multiple-stage campaigns to achieve maximum impact and increase message reach and impact.

(True/False)
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Which of the following is a disadvantage of using a percentage-of-sales method to determine the marketing communications budget?

(Multiple Choice)
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Which of the following marketing communications principles implies that communicators can use their good image to reduce some negative feelings toward a brand but in the process might lose some esteem with the audience?

(Multiple Choice)
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Compare and contrast the use of negative and positive appeals in advertising messages.

(Essay)
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The percentage-of-sales method leads to a budget set by market opportunities rather than by the availability of funds.

(True/False)
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In the growth stage of a product's life cycle, demand has its own momentum through word of mouth and interactive marketing.

(True/False)
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When Apple introduced the iPod in October, 2001, it was the first-of-its-kind product that offered sizable storage capacity for songs and a portable device that was not seen before in the market. Which of the following is most likely to have been the marketing communications objective for the iPod at the time of its introduction?

(Multiple Choice)
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Which of the following tools or combinations of tools is most influential at the comprehension stage of buyer readiness?

(Multiple Choice)
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Name a few products for which personal influence plays a significant role in marketing communications.

(Essay)
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The pervasive nature of advanced communications technologies, such as the Internet, has resulted in greater exposure of customers to advertising content than it was in the 1960s.

(True/False)
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One-sided presentations that praise a product are found to be more effective than two-sided arguments that also mention shortcomings.

(True/False)
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Which of the following steps in the innovation-adoption model of marketing communications corresponds to the cognitive stage that a buyer passes through?

(Multiple Choice)
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Advertising and publicity tools play the most important roles in influencing buying decisions at the ________ stage of buyer readiness.

(Multiple Choice)
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Which of the following elements of the marketing communications mix involves a variety of short-term incentives to encourage trial or purchase of a product or service?

(Multiple Choice)
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________ is an element of the marketing communications mix that involves online activities and programs designed to engage customers or prospects and directly or indirectly raise awareness, improve image, or elicit sales of products and services.

(Multiple Choice)
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One of the possible objectives of marketing communications is helping consumers evaluate a brand's perceived ability to meet a currently relevant need. Which of the following is a positively oriented relevant brand need?

(Multiple Choice)
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Which of the following is the marketing communications objective for a new-to-the-world product, such as electric cars?

(Multiple Choice)
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Marketing communication strategy can be decided by conducting an image analysis by profiling the target audience in terms of ________.

(Multiple Choice)
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The principle of congruity implies that communicators can use their good image to reduce some negative feelings toward a brand but in the process might lose some esteem with the audience.

(True/False)
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________ refers to the means by which firms attempt to inform, persuade, and remind consumers-directly or indirectly-about the products and brands they sell.

(Multiple Choice)
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