Question 1

__________ and __________ are two general kinds of configuration management tools.

Accepted Answer

Revision c

Question 2

Match each of the following terms with its corresponding definition.
-The process of assuring that only authorized changes are made to a system.

Accepted Answer

A) adaptive maintenance 
B) baseline modules 
C) build routines 
D) configuration management 
E) corrective maintenance
F)maintainability
G)maintenance
H)mean time between failures
I)perfective maintenance
J)preventive maintenance
K)system librarian 
A) adaptive maintenance 
B) baseline modules 
C) build routines 
D) configuration management 
E) corrective maintenance
F)maintainability
G)maintenance
H)mean time between failures
I)perfective maintenance
J)preventive maintenance
K)system librarian

Question 3

Match each of the following maintenance organizational structures to corresponding descriptions.(Answers may occur more than once.)
-A disadvantage is that the documentation and testing thoroughness may suffer due to a lack of a formal transfer of responsibility.

Accepted Answer

A) combined 
B) functional 
C) separate 
A) combined 
B) functional 
C) separate

Question 4

Match each of the following terms with its corresponding definition.
-Guidelines that list the instructions to construct an executable system from the baseline source code.

Accepted Answer

A) adaptive maintenance 
B) baseline modules 
C) build routines 
D) configuration management 
E) corrective maintenance
F)maintainability
G)maintenance
H)mean time between failures
I)perfective maintenance
J)preventive maintenance
K)system librarian 
A) adaptive maintenance 
B) baseline modules 
C) build routines 
D) configuration management 
E) corrective maintenance
F)maintainability
G)maintenance
H)mean time between failures
I)perfective maintenance
J)preventive maintenance
K)system librarian

Question 5

Which of the following best identifies the deliverables for the maintenance phase?

Accepted Answer

A) The creation of a document that will consolidate the information that must be considered when implementing a physical distributed systems design. 
B) The development of a new version of the software and new versions of all design documents that were developed or modified during the maintenance process. 
C) Structured descriptions and diagrams that outline the logic contained within each DFD process. 
D) Documentation,a user training plan,user training modules,and a user support plan. 
A) The creation of a document that will consolidate the information that must be considered when implementing a physical distributed systems design. 
B) The development of a new version of the software and new versions of all design documents that were developed or modified during the maintenance process. 
C) Structured descriptions and diagrams that outline the logic contained within each DFD process. 
D) Documentation,a user training plan,user training modules,and a user support plan.

Question 6

A disadvantage associated with the separate maintenance organizational structure is that documentation and testing thoroughness suffers due to a lack of a formal transfer of responsibility.

Accepted Answer

A) True 
 B)False

Question 7

All of the following are major activities that occur during maintenance except:

Accepted Answer

A) transforming requests into changes 
B) designing changes 
C) implementing changes 
D) structuring requirements 
A) transforming requests into changes 
B) designing changes 
C) implementing changes 
D) structuring requirements

Question 8

Which of the following typically is assigned the highest priority?

Accepted Answer

A) preventive maintenance 
B) perfective maintenance 
C) corrective maintenance 
D) adaptive maintenance 
A) preventive maintenance 
B) perfective maintenance 
C) corrective maintenance 
D) adaptive maintenance

Question 9

Which of the following is a true statement?

Accepted Answer

A) Many systems professionals do not want to perform maintenance because they feel that it is more exciting to build something new rather than change an existing system. 
B) Organizations have historically provided greater rewards and job opportunities to those performing new development. 
C) It is now common to rotate individuals in and out of maintenance activities. 
D) All of the above are true statements. 
A) Many systems professionals do not want to perform maintenance because they feel that it is more exciting to build something new rather than change an existing system. 
B) Organizations have historically provided greater rewards and job opportunities to those performing new development. 
C) It is now common to rotate individuals in and out of maintenance activities. 
D) All of the above are true statements.

Question 10

Mean time between failures is a measurement of error occurrences that can be tracked over time to indicate the quality of a system.

Accepted Answer

A) True 
 B)False

Question 11

Reverse engineering and reengineering tools are primarily used to maintain older systems that have incomplete documentation or that were developed prior to CASE use.

Accepted Answer

A) True 
 B)False

Question 12

An SSR or similar document can be used to:

Accepted Answer

A) request new development 
B) report problems 
C) request new system features with an existing system 
D) all of the above 
A) request new development 
B) report problems 
C) request new system features with an existing system 
D) all of the above

Question 13

Which of the following maintenance cost elements is the most significant?

Accepted Answer

A) tools 
B) software structure 
C) personnel 
D) customers 
A) tools 
B) software structure 
C) personnel 
D) customers

Question 14

Identify two methods for maintaining a Website 24x7x365?

Accepted Answer

The two approaches mentioned i

Question 15

Changes made to a system to add new features or to improve performance best describes:

Accepted Answer

A) corrective maintenance 
B) adaptive maintenance 
C) preventive maintenance 
D) perfective maintenance 
A) corrective maintenance 
B) adaptive maintenance 
C) preventive maintenance 
D) perfective maintenance

Question 16

Which of the following is a more revealing method of measurement?

Accepted Answer

A) number of failures 
B) time between each failure 
C) type of failure 
D) none of the above 
A) number of failures 
B) time between each failure 
C) type of failure 
D) none of the above

Question 17

Identify several types of maintenance.

Accepted Answer

Four types of maintenance were identifie

Question 18

Adaptive maintenance evolves the system to solve new problems or take advantage of new opportunities.

Accepted Answer

A) True 
 B)False

Question 19

Software modules that have been tested,documented,and approved to be included in the most recently created version of a system are called:

Accepted Answer

A) pretested modules 
B) baseline modules 
C) quality assurance modules 
D) none of the above 
A) pretested modules 
B) baseline modules 
C) quality assurance modules 
D) none of the above

Question 20

Which of the following are cost elements of maintenance?

Accepted Answer

A) defects 
B) documentation 
C) personnel 
D) all of the above 
A) defects 
B) documentation 
C) personnel 
D) all of the above

and are two general kinds of configuration management tools.

Match each of the following terms with its corresponding definition. -The process of assuring that only authorized changes are made to a system.

Match each of the following maintenance organizational structures to corresponding descriptions.(Answers may occur more than once.) -A disadvantage is that the documentation and testing thoroughness may suffer due to a lack of a formal transfer of responsibility.

Match each of the following terms with its corresponding definition. -Guidelines that list the instructions to construct an executable system from the baseline source code.

Which of the following best identifies the deliverables for the maintenance phase?

A disadvantage associated with the separate maintenance organizational structure is that documentation and testing thoroughness suffers due to a lack of a formal transfer of responsibility.

All of the following are major activities that occur during maintenance except:

Which of the following typically is assigned the highest priority?

Which of the following is a true statement?

Mean time between failures is a measurement of error occurrences that can be tracked over time to indicate the quality of a system.

Reverse engineering and reengineering tools are primarily used to maintain older systems that have incomplete documentation or that were developed prior to CASE use.

An SSR or similar document can be used to:

Which of the following maintenance cost elements is the most significant?

Identify two methods for maintaining a Website 24x7x365?

Changes made to a system to add new features or to improve performance best describes:

Which of the following is a more revealing method of measurement?

Identify several types of maintenance.

Adaptive maintenance evolves the system to solve new problems or take advantage of new opportunities.

Software modules that have been tested,documented,and approved to be included in the most recently created version of a system are called:

Which of the following are cost elements of maintenance?

The Systems Development Environment

The Origins of Software

Managing the Information Systems Project

Identifying and Selecting Systems Development Projects

Initiating and Planning Systems Development Projects

Determining System Requirements

Structuring System Process Requirements

Structuring System Data Requirements

Designing Databases

Designing Forms and Reports

Designing Interfaces and Dialogues

Designing Distributed and Internet Systems

System Implementation

Object-Oriented Analysis and Design: Use Cases

Object-Oriented Analysis and Design: Activity Diagrams

Objected-Oriented Analysis and Design: Object Modeling-Class Diagrams

Object-Oriented Analysis and Design: Sequence Diagrams

Filters

Exam 14: Maintaining Information Systems

__________ and __________ are two general kinds of configuration management tools.

Match each of the following terms with its corresponding definition. -The process of assuring that only authorized changes are made to a system.

Match each of the following maintenance organizational structures to corresponding descriptions.(Answers may occur more than once.) -A disadvantage is that the documentation and testing thoroughness may suffer due to a lack of a formal transfer of responsibility.

Match each of the following terms with its corresponding definition. -Guidelines that list the instructions to construct an executable system from the baseline source code.

Which of the following best identifies the deliverables for the maintenance phase?

A disadvantage associated with the separate maintenance organizational structure is that documentation and testing thoroughness suffers due to a lack of a formal transfer of responsibility.

All of the following are major activities that occur during maintenance except:

Which of the following typically is assigned the highest priority?

Which of the following is a true statement?

Mean time between failures is a measurement of error occurrences that can be tracked over time to indicate the quality of a system.

Reverse engineering and reengineering tools are primarily used to maintain older systems that have incomplete documentation or that were developed prior to CASE use.

An SSR or similar document can be used to:

Which of the following maintenance cost elements is the most significant?

Identify two methods for maintaining a Website 24x7x365?

Changes made to a system to add new features or to improve performance best describes:

Which of the following is a more revealing method of measurement?

Identify several types of maintenance.

Adaptive maintenance evolves the system to solve new problems or take advantage of new opportunities.

Software modules that have been tested,documented,and approved to be included in the most recently created version of a system are called:

Which of the following are cost elements of maintenance?

The Systems Development Environment

The Origins of Software

Managing the Information Systems Project

Identifying and Selecting Systems Development Projects

Initiating and Planning Systems Development Projects

Determining System Requirements

Structuring System Process Requirements

Structuring System Data Requirements

Designing Databases

Designing Forms and Reports

Designing Interfaces and Dialogues

Designing Distributed and Internet Systems

System Implementation

Object-Oriented Analysis and Design: Use Cases

Object-Oriented Analysis and Design: Activity Diagrams

Objected-Oriented Analysis and Design: Object Modeling-Class Diagrams

Object-Oriented Analysis and Design: Sequence Diagrams

Filters

and are two general kinds of configuration management tools.