Exam 9: The Challenge of Communication

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A pause,an emphasis on a particular word,and a touch all illustrate which function of nonverbal cues?

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"Can you give me one good reason why you won't go to the party?" and "You're not telling the truth,are you?" are both examples of:

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Jane has just told her friend Jonathan about the great new swim instructor at the YMCA and which swimming strokes he taught first.Jane gives off many nonverbal cues about this new instructor,indicating a possible romantic or erotic interest in him.Jonathan ignores all the nonverbal cues and criticizes the instructor's style of teaching.Jonathan's style of listening is that of the:

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Susan tells Jim,"I love you," as she warmly touches and embraces him.Susan is using nonverbal behavior to __________ her words.

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The statement,"You will have to learn how to keep the house clean if you want to be a good wife" illustrates:

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Linda tells her husband Chuck that she does not want to have intercourse very often because her level of sexual desire is low.Chuck interprets this to mean that she lacks passion for him.Chuck's misinterpretation is an example of __________ static.

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__________ primarily want to please the speaker; they are so concerned about whether the speaker has a good impression of them that they are unable to listen and respond appropriately.

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The "silent treatment":

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According to the text,nonverbal cues may trigger

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The text cites research findings involving "couple talk" in Brisbane,Australia and Munich,Germany.Which of the following was NOT among these results?

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Sara and Eli are having a conversation about college classes.As Eli is telling Sara about the difficult exam he had yesterday,Sara will not let him finish; she begins telling Eli about the most challenging exam she had last week.Sara's listening style exemplifies the:

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__________ theorists point out that humans create,manipulate,and employ symbols to direct their own behavior and to influence the behavior of others.

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As a nonverbal cue,__________ the message stands on its own,without requiring words.

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According to Deborah Tannen's analysis of gender differences in conversational style:

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Satisfying communication is:

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John tells his wife,Nancy that he is not angry with her.Despite his comment,Nancy notices that his face is distorted with emotion.This illustrates __________ static.

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__________ static can result from certain mannerisms,such as "you know," "uh," and exaggerated nonverbal gestures while speaking.

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Mackey and O'Brien reported in their study of lasting marriages that 68 percent of their respondents identified their communication as positive:

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Exchange theory suggests that marital satisfaction is associated with:

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Nonverbal cues like nodding the head,frowning,and lifting a finger are all related to __________ communication.

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