Exam 17: Designing and Managing Integrated Marketing Communications

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Although personal communication is often more effective than mass communication,mass media might be the major means of stimulating personal communication.

(True/False)
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A "do-feel-learn" response sequence is considered appropriate when the audience has high involvement but perceives little or no differentiation within the product category.

(True/False)
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Which of the following is a disadvantage of using a percentage-of-sales method to determine the marketing communications budget?

(Multiple Choice)
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The ________________ calls on marketers to develop promotion budgets by defining specific objectives,determining the tasks that must be performed to achieve these objectives,and estimating the costs of performing these tasks.

(Multiple Choice)
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Two-sided messages are more effective with more educated audiences and those who are initially opposed.

(True/False)
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Which of the following marketing communications tools is most influential at the reordering stage of buyer readiness?

(Multiple Choice)
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What are the four classic response hierarchy models.

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Which of the following is an example of an advertising platform?

(Multiple Choice)
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According to the hierarchy-of-effects model,which of the following corresponds to the behavioral stage that a buyer passes through?

(Multiple Choice)
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Kelly is the chief marketing officer of Boyd Pharmaceuticals.She is meeting with Terence,the chief financial officer to decide on the company's marketing communications budget.After extensive discussions,they decide that the size of the budget will be calculated as a fraction of the overall turnover.What method did Kelly and Terence use to arrive at the marketing communications budget?

(Multiple Choice)
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One-sided presentations that praise a product are found to be more effective than two-sided arguments that also mention shortcomings.

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Personal selling permits all kinds of relationships to spring up,ranging from a matter-of-fact selling relationship to a deep personal friendship.

(True/False)
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Technology and other factors have profoundly changed the way consumers process communications,and even whether they choose to process them.

(True/False)
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Which of the following is an example of a sales promotion communication platform?

(Multiple Choice)
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In this new communications environment,although ___________ is often a central element of a marketing communications program.

(Multiple Choice)
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Marketers can set communications objectives at any level of the hierarchy-of-effects model.

(True/False)
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There is no evidence that budgets based on competitive parity discourage promotional wars.

(True/False)
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Which of the following circumstances are best suited for the use of personal selling?

(Multiple Choice)
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Personal influence in marketing communications carries great weight when ________.

(Multiple Choice)
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A(n)________ appeal is a creative strategy that elaborates on a nonproduct-related benefit or image.

(Multiple Choice)
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