Emotional Intelligence Refers to The

Emotional intelligence refers to the:

A) ability to recognize and manage emotions in oneself and in others.
B) discrepancy between one's felt emotion and one's expressed emotion.
C) dynamic process through which the emotions of one person are transferred to another either consciously or unconsciously through nonverbal channels.
D) ability to recognize whether a central or peripheral route to persuasion would be more useful in persuading individuals to change their attitude.

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