Describe Two Alternative Dispute Resolution Techniques

Describe two alternative dispute resolution techniques.
Mediation is the process where a neutral third party enters a stalled negotiation to assist the parties involved in getting back on track.The mediator works with both parties to reach a solution without representing either side.
Arbitration is the process where a neutral third party listens to each party's side in a dispute and then renders a decision.In most cases the decision is said to be binding,which means both parties must adhere to it.

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