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A Restaurant Manager Tracks Complaints from the Diner Satisfaction Cards

Question 204

Multiple Choice

A restaurant manager tracks complaints from the diner satisfaction cards that are turned in at each table.The data collected from the past week's diners appear in the following table. A restaurant manager tracks complaints from the diner satisfaction cards that are turned in at each table.The data collected from the past week's diners appear in the following table. Using a classic Pareto analysis,what categories comprise about 20% of the total complaints? A) Order mistake,Too expensive,Food temperature,Slow service B) Slow service,Order mistake C) Food taste,Food temperature,Slow service D) Food taste,Table/utensils dirty Using a classic Pareto analysis,what categories comprise about 20% of the total complaints?


A) Order mistake,Too expensive,Food temperature,Slow service
B) Slow service,Order mistake
C) Food taste,Food temperature,Slow service
D) Food taste,Table/utensils dirty

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