As Operations Head Whose Employees Are Having a Personality Conflict,which

As operations head whose employees are having a personality conflict,which of the following tips would you offer them?

A) Involve co-workers in the conflict.
B) If appropriate,take corrective action.
C) Refrain from using penalties for misconduct in order to avoid legal action.
D) Refer difficult conflicts to the parties' direct supervisors.
E) Even if necessary,do not attempt informal dispute resolution.

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