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Ginnie Is a Thirty-Year-Old Divorcee with One Son and a Career.When

Question 109

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Ginnie is a thirty-year-old divorcee with one son and a career.When she went to the phone to place a catalog order for a black wool blazer,she was pleased when the operator suggested that she might also be interested a black-and-white silk scarf that was on sale.The operator was using _____--a method commonly used in one-to-one marketing.


A) data mining
B) cross-selling
C) trading-up
D) database enhancement
E) a database channel

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