Multiple Choice
W. Edwards Deming's 14 points for implementing total quality management include all of the following EXCEPT:
A) learn a new philosophy of quality to improve every system.
B) impose financial controls on production.
C) institute modern on-the-job training.
D) improve supervision to develop inspired leaders.
E) drive out fear and instill learning.
Correct Answer:
Verified
Correct Answer:
Verified
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