Customer Value Is an Important Part of Activity-Based Management and It

Customer value is an important part of activity-based management and it enables an organisation to achieve both cost reduction and improved customer value through the use of which of the following?
i. Identifying major opportunities for cost reduction.
ii. Determining root causes of these costs.
iii. Developing programs to eliminate the causes of these costs.
iv. Introducing performance measures to monitor the effect of these programs.

A) i, ii and iv
B) i, ii and iii
C) ii, iii and iv
D) All the given answers

Correct Answer:

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