Multiple Choice
You can help give your documents a courteous effect by:
A) refraining from using the conversational language.
B) using the we-viewpoint instead of the you-viewpoint.
C) preaching to the reader.
D) refraining from blaming the reader.
E) refraining from personalizing a message for a reader.
Correct Answer:
Verified
Correct Answer:
Verified
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