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Trendy Garb Is a Retail Store That Sells Women's Apparel

Question 37

Multiple Choice

Trendy Garb is a retail store that sells women's apparel.The store has comprehensive rules,policies,and procedures for matters related to customer complaints and product returns.Hence,when faced with either of these situations,the store manager simply needs to refer to these guidelines and accordingly proceed.This is an example of ________.


A) overlapping responsibility
B) nonprogrammed decision
C) rule of thumb
D) decision tree
E) programmed decision

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