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Seneca Is a Small Firm with 350 Employees That Is

Question 16

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Seneca is a small firm with 350 employees that is considering the idea of exporting.Which of the following would most likely prepare Seneca and its staff for such a move?


A) Establishing a TQM program to meet ISO 9000 standards
B) Empowering employees through participative management
C) Establishing an MBO program
D) Focusing on diversification

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