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A Nurse Manager Is Educating Unit Staff About HCAHPS

Question 21

Multiple Choice

A nurse manager is educating unit staff about HCAHPS.The manager judges the teaching to be effective when a staff nurse states that the HCAHPS survey contains rating about (Select all that apply.)


A) communication.
B) pain management.
C) responsiveness.
D) cost of hospital stay.
E) discharge information.

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