Dealing with Ambivalence Is Extremely Common in Patient-Clinician Interactions

Dealing with ambivalence is extremely common in patient-clinician interactions.Based on your knowledge of motivational interviewing and communication skills,which of the following is the best response to this ambivalent statement? "I want to brush better,but I am always in a hurry."

A) "You can always brush your teeth while you're watching TV."
B) "Have you ever considered brushing your teeth while you're in the shower?"
C) "Many of my patients have the same concern as you.May I introduce you to a way to better clean your teeth that will not take any longer in your busy schedule?"
D) "Brushing only takes 2 minutes.You can't possibly be that busy!"

Correct Answer:

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