Kruger and Colleagues (2005)conducted a Study Examining How Well People

Kruger and colleagues (2005) conducted a study examining how well people decoded messages transmitted face-to-face,by voice only,or via email.Based on the results of this study,who did better at decoding the emotional statements,regardless of how they were transmitted?

A) complete strangers
B) trained communications experts
C) close friends of the sender
D) everyone did about the same

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