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    Exam 2: Verbal and Nonverbal Communication
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    Trying to Keep a Blank Expression When Hearing Bad News
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Trying to Keep a Blank Expression When Hearing Bad News

Question 23

Question 23

Multiple Choice

Trying to keep a blank expression when hearing bad news would be an example of


A) masking.
B) deintensification.
C) neutralization.
D) concealing.

Correct Answer:

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