The Nurse Manager Has Instituted a Policy of Sending Information

The nurse manager has instituted a policy of sending information to the staff via e-mail. Many misunderstandings have occurred since this policy was implemented. What technique should the manager use to reduce this miscommunication?

A) Using text messaging instead of e-mailing
B) Requiring a return e-mail from everyone reading the information
C) Being certain that e-mails go only to the intended recipients
D) Sending all e-mails with a message line that says "Important"

Correct Answer:

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