The Chief Nurse Officer (CNO) Has Received Numerous Complaints by Staff

The chief nurse officer (CNO) has received numerous complaints by staff regarding their manager. The staff describes behaviors such as not granting requested days off, favoring other staff members, and allowing lateral violence in the department. Which statement by the CNO to the manager would specifically describe a lack of civility?

A) "Your behavior is rude and disrespectful towards your staff."
B) "This behavior is unprofessional."
C) "This behavior is unacceptable."
D) "This behavior warrants a written warning."

Correct Answer:

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